Independent TV Complaints & Reviews

Hi i have made a booking for new connection on 06/03/2018.
And was told installation will be done in 45 days.
And its been more than 8 month

I am continuously calling to customer care they give us assurance problem will resolve within 24 hour from 01 may 18 to till date 24 hours is not completed

My booking id 12513897

My email id
Amitkumar. [protected]@gmail.com
Regardsbr...

I booked independent tv dth on 11 december, 2018. They promised it will be installed in 7-10 days. I also got messages for the same. I paid 1999 for freedom pack. Booking id [protected]
Now they are not responding to multiple requests for installation. Neither they are refunding my money.
Please refund 1999 rupees. I don't want installation now as i want to install other dth.
Mobile - [protected]...

My first compliant was registered on 6th of March 2018 regarding no reception at all.
Since may 2018, my set top box is not working, EVEN AFTER AMPLE OF COMPLAINTS .Even i have mentioned this in my previous mail regarding this issue .

This is to inform you that i have taken a subscription package of 2 years from Independent tv .

Even after several complaints I have not received any proper resolution...

I paid 1999.00 for independent tv installation charges on 19.12.2018 and till date your custmer care executive says wait next 7 days whenever i call always say next 7 days this is for routine talking for them.
Agar apke pass installation ke liye man power nahi hai to book hi kyo karte ho
Custmer ko kyo bevkoof bana rahe ho
Unka payment refund kyo nahi kar dete
My id is r[protected]
My contact no is[protected]...

I m booking for new connection on 23/11/2018. I paid rs. 1999 by online mode. Booking information atteched in photo file... They promised me available the connection within 10 to 15 days.. But they are not provide the connection till present day.. & not refund my money.. When i am calling to company coustmer care... They are harrasing me.. Pls i want my money back and valid comparsation for my harasment.. Thank you......

I consumer id is.[protected].i had booked this independent tv on 26.12.18 with an online payment of 1999/-rs, and company told me that they will install it with in 15 days. Now 40 days are completed they are still saying that it will take more 15 days or more to complete your installation.Kindly ask them to return my money and cancel my product.
Thanking you
Amit bansal...

I am writing in regards to my registration and payment for new set top box installation of independent tv (Reliance big tv), i have already paid ₹2000 to independent tv via online payment.

Inspite of me and my family calling the customer care centre of independent tv,
We have not received our set top box delivery and installation. The customer care service of independent tv is so pathetic, irresponsible and irresponsive...

I booked for reliance big tv
Payment id:[protected]
Merchant order id
I mailed several time but nobody responded.
I want to cancel this pre-booking and refund my money back. I called them many times in their toll free no. And every time they say that my booking is not visible in their system through my mail and mobile no. They sent their company my details and within a week it will be resolved but their week...

I have booked for freedom pack rs. 1999 from website "http://www.independenttv.in" on 09.12.2018 and paid online rs 1999/-.
After regular followup with customer care, still i have not received connection.
Initially they said that installation will be done within 10-15 days, after that they said saturday and sunday is not counted in this. Now different customer care are telling different things and saying wait for 24-72 hours...

Sir,
Reliance big tv/dth / now independent tv, installed dth in my home at 4.30 pm on 03.01.2019. Installation team told that it will be activated within 3-4 hours.
But it is not activated till now ie 3.15 pm of 04.01.2019. I called customer care many time but still they could not resolve my problem
Dth box sl. No. [protected].
Sir, kindly help me to resolve my problem and take appropriate action against service...

I have booked an installation request on 12 nov 2018 for an independent tv still not installed till 4 jan 2019. Please refund my money in to the account. Otherwise need to fire a complain against ncdrc. My customer id is [protected] and booking id is r[protected]

Please refund my money i dont want to use poor services from reliance. Poor customer care service poor installation service poor dth provider in india.

Regards,...

Hi,
I have booked the dth connection on march 1, 2018 with reliance big tv. But later rbtv was renamed to independent tv. After almost 1 year installation was done. I paid the entire amount to technician who came for installation on jan 1, 2019.
But even after loads of follow up the connection is not activated. The box s/n : [protected]. Customer id:[protected] mob no:[protected].
The dealer neeraj does not pick the...

Sir, i booked your independent tv online on 3 november 2018 by registered mobile no.[protected] but till date no installation has been done by your company. Your customer care company members only repeatedly giving time saying that it will be installed in 48 hrs but till know no installation has been done. Your independent tv distributor not picking up my phone as he know me personally also but dont know what he has problem with me i think...

Independent Tv Customer Care not responding to my Complaint no 1452907 dt 24Dec 2018
I had raised a complaint with customer care of independent TV on 24 Dec2018.They told that technician visit is required and the problem will be resolved with in 24 hours. But issue is not resolved till date. Every day I am calling to customer care. They are disconnecting my call after listening to my conversion. Atleast they are not connecting the...

I paid money 2 months back and till not get any installation. Called 10+ times to customer care, but they are saying one thing only to wait for few day. Every time they same - endless. Even for refund, they asked to send mail, i sent 5+ emails but no one is giving refund.
Every time i call on customer care, they act like robot and say wait for 5 days, even after 2+ months, they say same. Legal action should be taken against this company...

I had raised a complaint before a week.. They told that technician visit is required and the problem will be resolved with in 24 hours. But after a week also issue not resolving. Every day i am calling to customer care. They are disconnecting my call after listening to my conversion. Atleast they are not connecting the call to his supervisor. Every time they are telling that guys are busy, i will get call back after one hour from there supervisors....

I have booked for freedom pack rs. 1999 from website "http://www.independenttv.in" on 26th nov. 2018. Same time i have paid online for the same for this order.
Still i didn't received connection. When ever i called on customer care they informed me to wait for still 20 to 24 hr working days.
On website they mentioned that new connection will take 10 to 15 working days.
But i still not received and i am very frustrated...

I have booked for freedom pack rs. 1999 from website "http://www.independenttv.in" on 1st dec. 2018. Same time i have paid online for the same for this order.
Still i didn't received connection. When ever i called on customer care they informed me to wait for still 20 to 24 hr working days.
On website they mentioned that new connection will take 10 to 15 working days.
But i still not received and i am very frustrated...

My card no[protected] name subhash gopinath kulthe.
My set top box is not working since one and half month i have given complaint since 11 november 2018. And i have repeatedly giving complaint since, but still my complaint is not solved nor any engg has attended my complaint so please kindly look into the matter and solve my problem at the earliest....

I have booked independenttv on 11/12/2018 qnd till time its not installed and when spoke to custgomer care number they told me tht within 15 days it would be installed. Now the number is not reachable.
My booking id r[protected]

I am fed up with the kind of service given by independenttv and now i want my money refund as i have to go for another service provider which is far better compare to this company...