Independent TV Complaints & Reviews

This is with reference to the work order No. 712811, customer id [protected], I have requested for installation of a new connection and paid it online on 16-NOV-2018. After that I have called many times on the customer care, every times they advised me to wait for another 72 hours or 24 hours. It will be done. It’s been more than one and half month, I still need at-least a response from IndepandantTV. I don’t know why there is a long delay...

I ordered independent tv on dated 03/12/2018 they updated it will be installed with in 10 days but till date its not installed, after 10 days every alternate day called to customer care they updated same thing every time, box is dispatched from our end it will be installed 24-48 hours. I dropped mail to customer care on 16/12/2018 have not got any reply yet. I keep sending reminder mails for update or refund my paid amount every alternate...

I recently installed new independent tv connection from installation day about 90% channels are seen in cinemascope while 10% are seen in full screen when advertise start screen is too short i try my level best to solve this problem but in vain in our city tecnitions are not available for reliance big tv to solve the problem solve my new connection problem as early as possible...

I have booked for 2 dth connections online by paying 998/- rupees on 1st march 2018 with reliance big tv, they promised for installation within 30 to 45 days. But it has been already 10 months still installation is not happening.in mean time the name of the company changed from rbigtv to independent tv, now this new company owned by same old owners says my details are missing in their system & from past 10 months they are passing time saying...

Hi,
This is Harikant Kumar.
I have purchased independent Tv Freedom plan worth 1999 on date 06-Nov-2018.
My Register Mobile no is [protected]. There are no information about my product. I'm calling several times to customer care they only told me wait for 7-10.I made purchase this product 8 Nov 18 but I'm not received my set of box till date So please help me out other wise I'm going to file complaint against this company.br...

I beg to say that i buy online setup box on 03/12/2018. And i get id on next day id.[protected]. Name of vivek yadav. Daily customer executive says tomorrow your tv install but noone came to install. & never tell about dealer or technicians name or number. There is no other number where i do complaint i dont know what i do please do me a favor. Please install this dth as soon as possible....

I am Shafeeque booked independent tv connection on march 2018, they promised 45 to 60 days for the connection. Till now I am waiting, when I contact with the customer care, they always say will be completed within a week. And now they are telling that it is not coming with south pack and if you want to cancell the booking you can!!!

I am totally disappointed with this company and requested for refund.

Its a...

Want to cancel my order because of your poor services. I orderd a independent tv on 25th October, 2018 but not delivered at my place. I am daily calling your customer service no. And they always say "wait only 4-5days".

Now i m fadeup with this.plz

Kindly refund my amount

My booking id is R70006737

My transaction id is[protected]

My customer id is [protected]br...

I am an unfortunate customer of independent tv since 10th dec, who is, despite paying full, is denies to get services from last 6 days.
From 10th dec, i am facing total "signal lost" on my tv. I complained this on the customer care so many time, but the replies were totally disappointing. Their customer care replied different statement every timedifferent

Every body told "problem will be resolved in 24-48 hours. No...

I have applied for independant tv connection on dated 21/11/18 and paid online 1999/-, and i was assured to get a connection with in a week, but i did not get even a phone call from your end. Your custmer support is very disappointing, and i m not able to connect to your senier superwiser, nd your custmer staff even disconnect call in mid call. My issue is that.. You have got payment online.. So you think you dont have any responsiblity,...

I booked online new independent tv (Reliance dth) with advance payment of rs 499. They assure me to install the dth within 30 to 45 days. Unfortunately it did not happened. Now more than 3 months passed and it is still pending.
I called their customer service and every time i have been told to wait for 7 more days.
Booking id a12985945
Customer id: [protected]...

I have booked new dth connection from independent tv vide work order no.752004 on dt.21.11.2018 with customer id [protected] and paid online rs.1999/- as advised by e-caller executive, after 15 days over still connection not installed even no one is respond on my emails, independent tv made falls commitment to consumers and harassed unnecessarily to them. I have requested to refund back my money and as a consumer i appeal from judiciary system...

I wish to complain about independent tv dth service that i purchased on 29th october 2018 and paid 1, 999 to book the service i am complaining because it's been over 1 month and still i have not received my new dth connection service at my requested address. I was promised that new dth connection will be installed in 10-15 business days. To resolve this problem i would like independent tv to refund my complete booking amount that is 1, 999...

Customer id, [protected]
New connection were installed on 25/11/18 by mr. Anwar sent through sai krupa elect. Goregaon east, took cash of rs.2230/ though i paid ₹499/ for booking on 23/03/2018. Now not able to view any chennai's n no one is conming to check it, since i asked for refund of excess money piad, no one is lifting the phone. Pl refund my full amount and collect your stuff immediately....

Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 1999rs bacause when i prebooked 50 days i got message that the installation will be done within 50 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking...

I am an unfortunate customer of Independent TV V since 2nd Nov, who is, despite paying full, is denies to get services from last 15 days.
From 14th Nov, I am facing total "Signal Lost" on my TV. I complained this on the [protected], but the replies were totally disappointing. Their customer care replied different om different days-

14th nov- "problem will be resolved in 24-48 hours. No need to take any service request...

Hi i an sudhir pandey my address is industrial area tajopur mau uttar pradesh i have booked independent tv freedom pack 1999 on 10 nov 18 by prepaid payment i am worried to say still my installation not done today 29 nov 18 i keep on calling customer care they always say "it will take 2 more days", on 27 nov i asked for local distributor number by whom installation will done, then i called him he said it takes 30 to 45 days for installation...

I called customer service of indepdent tv to know my complain status, but a customer service representative named SANDEEP said me to stay on hold but after few second he cut the call .
I have been facing this problem for last two days, most of the customer service representative of indepdent tv doing the same.
So please take appropriate action and help me on this matter....

Dear Sir,
I had booked independent tv d2h in the name of my brother i on 17/10/18 via ID-R70004771. Registered mobile number is **********. On 26/11/18 we received a call from the dealer of independent tv in our area in Odisha regarding installation of Independent TV. His mobile number is ********. He was asking for Rs.350 as installation. When I countered him and said Rs.250/- is the installation charges, then why 350? He told, it...

I wanted to cancel my reliance big tv prebooking and want my refund of 1999rs bacause when i prebooked 15 days i got message that the installation will be done within 15 days, immeadiately asked for cancellation, but even after several follow up i did not get any response from the customer service. I dont want this kind of support in future also so i decided not to go for independent tv. Please..

Booking id r[protected]...