Claimed

Independent TV Complaints & Reviews

1
Last updated Jul 17, 2023
Complaints 1023
Resolved
130
Unresolved
893
Quick Links
Statistics
Share
Contacts

File a complaint to Independent TV

Having problems with Independent TV?

File a complaint and get it resolved by Independent TV customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Independent TV
Customer Service Contacts

Independent TV Phone Numbers

Toll free
1860 419 1234
44
15
1800 200 9001
10
8
Phone
+91 12 0689 5601
11
5
+91 97 1115 4600
9
7
+91 87 5089 7934
8
6

Independent TV Head Office Address

H Block, 1st Floor, Dhirubhai Ambani Knowledge City Koparkhairne
Navi Mumbai
Mumbai City District
Maharashtra
India
400710

Independent TV reviews & complaints page 51

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Kolkata, West Bengal, 712701

I am applying for dth and also paid rs.499 for booking on 3rd March, 2018, but i am not gating any information from the company. When I booked my Dth, this company is known as Reliance Big tv. I am also trying to contact customer services many times but they will say that, your Dth is instollation will be done by next week but nothing will happened yet. Now the customer care numbers are not contact table. My booking id is[protected], receipt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rabiandravi
from Neyyattinkara, Kerala
Report
Copy

fraud company, looting hard earned money

Address:Kamrup Metropolitan, Assam, 781017
Website:independenttv.in

I've booked my dth on 09 nov 18. Booking id r[protected], work order no. 690637, customer id [protected], service request no. 806808. I received confirmation message after giving complaint. Initially they keep on trying me that my connection will be done with in 10-15 days. After this period they gave me the no of dealer lm enterprises, who denied to do it. When i have complaint again they told me that it will be done in 24-48 hrs. Again after...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
singhnikesh
from New Delhi, Delhi
Report
Copy

product mis selling (fraud)

I have taken annual subscription that time company claimed more than 306 channels to show. At present i can see not more than 20 channels. For almost 280 channels error 400 is reflecting on tv screen.
I have complained many times to customer care but that is totally waste of time. My registered number for this connection is [protected]
Customer care executives are highly unprofessional. They literally fight with customers over...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ayushsk
from Delhi, Delhi
Report
Copy

refund of pre-booking charges

Address:Mumbai City, Maharashtra, 110030
Website:reliancedigitaltv.com/home.html

I had made the payment of rs. 499/- as pre-booking charges on july 19, 2018 for reliance dth service from reliance big tv ltd (Name has recently been rebranded to independent tv). The installation was to be done with 30-45 days and the service should have been started by the mid of september 2018. However, no installation has been done till date and neither is there any proper response from the customer care. Every time i have called at the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rgahtori
from Dehra Dun, Uttarakhand
Report
Copy

installation was not done in given time

Address:Udham Singh Nagar, Uttarakhand, 262405
Website:Independenttv.in

I have registered for a new set top box by pre booking id no.14525881 on 16/03/2018.
As per the message received while booking (Congratulations for booking your rbig tv connection. Installation will be done between 30to45 days. Your booking id no.14525881. And no. Of connections 1)
Today 254days are over (25/11/2018) i have not been received the product. I contacted the customer care many times they are saying that the set top...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pathankot, Punjab, 145001

I jatinder kumarl have booked my independent tv dish on 23/10/2018 by online through the company's website www.independenttv.in after paid the advance of Rs 1999 i have received the message which i am sharing with you by attachment.i got a message that item will be deliver with in 7 days of booking but not yet received the item or any information from their end.
when ever i talk to the customer care ([protected] ) every time they are...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pathankot, Punjab, 145023

I Dhiraj patyal have booked my independent tv dish on 23/10/2018 by online through the company's website www.independenttv.in after paid the advance of Rs 1999 i have received the message which i am sharing with you by attachment.i got a message that item will be deliver with in 7 days of booking but not yet received the item or any information from their end.
when ever i talk to the customer care ([protected] ) every time they are...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
goutham naveen
from Mumbai, Maharashtra
Report
Copy

refund pre booking money

Address:473111
Website:Independenttv.in

Hi,

Name k goutham
Email: [protected]@gmail.com
Ph:[protected]

Address:
B438
Nfl township
Vijaipur
Guna
Mp 4731111
I wanted to cancel my reliance big tv prebooking and want my refund of 1999rs bacause when i prebooked 15 days i got message that the installation will be done within 15 days, immeadiately asked for cancellation, but even after several...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Happpyy
from Sirsa, Haryana
Report
Copy

complaint about error 400 signal not found

Address:Bhiwani, Haryana, 127021
Website:[email protected]

My independent tv connection installed on dated 28.09.2018 but from 24.10.2018 my tv connection shows error 400 signal not found from 24.10.2018 to till today 21.11.2018 I called customer care approximately 15 times but they are not resolving my problem. Whenever I make a call to customer care they have only one reply that we have submit your complaint a technician will visit you within 48 hours but after approximate one month no one visit...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahul kumar mudgal
from Agra, Uttar Pradesh
Report
Copy

over time limit of new connection

Sir I booked my connection17 oct 2018 in independent tv my booking I’d isDear Customer, Welcome to Independent TV family your Booking ID - R70004639 and Installation will done within 10 to 15 working days.but 26 oct another message will comeDear Customer, Your workorder no is 562809, and your Customer ID is [protected], your installation will be completed shortly.Independent TV&Dear Customer, your service request number is 552365, and tentative...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KVR Pillai
from Kolkata, West Bengal
Report
Copy

interrupted service and unable to lodge complaint

Address:735232

I Booked on 31 March 18 with Rs 450. Installeid on 03 Oct 18 and during Installation I paid Rs 2300/- including additional cable cost . (Funny part not provided any receipt or bill). Worked for one month. For the last four days it is not working . They have given a customer care No[protected] which does not exist at all. The mail id provided [protected]@independenttv.in is also fake . Tried multiple times to send a mail from my gmail...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rj@ramesh
from Delhi, Delhi
Report
Copy

much delay in delivery of set top box

Sir,
It is submitted that i booked a set top box of independent tv through online and paid a sum of rs.1999 online. I was assured that delivery of set top box will be within 7 days after making payment. I made payment on 16 october 2018 but till today (17 november 2018) i did not get any set top box except lame excuses every time customer care employee said to wait for maximum 2-3 days. Only they are be fooling the customer. So you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shambhush
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

big tv

Address:121003

Hi,
I have ordred online for Independent TV setup box with 1999 pack on 10th oct But till now the setup box not installed.
As they offered Setup box will be install with in 7 to 10 days post order.
I tried to call their customer care no but they don't have the update. And every time they said sorry for delay ols wait for same days it will install.
I tried to mail to them but no replies.
Request you to please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MANIKAN70634912
from Delhi, Delhi
Report
Copy

dth connection

Address:636351
Website:www.indepentent tv.com

Dear sir,

My booking id is :R70004409
mail id :[protected]@gmail.com
mobile number :[protected]
booking date is :15.10.2018

Iam independent Tv one of the new customer .i already followed your customer care number they will said every day 7 days wait ill come installed but still not come your executive. Sir please check and rectify sir i need your reply already over 25 days more
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
satyam vivek
from Gurgaon, Haryana
Report
Copy

faulty set top box

Connection not working since 04 nov 2018. Complaint no. 325594 dt 04 nov 18 raised. On 7th nov 2018 on my enquiry, call centre person informed it shall be attended by 8-9 nov. I first complained on 24 oct 18, records of which they dont have. Till date no one came. Today when i enquired they are telling me it will be attended in one week. Same one week timeline was told to me on 4 novv. Its serious. Arrange fault rectifi ation at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sonu Bhinder
from Belgaum, Karnataka
Report
Copy

reducing channels from my pack

Address:Mumbai City, Maharashtra

Reducing channels of the pack
Maine Independent set top box lagvaya tha. jo plan ke company ne mujse paise liye hai. abhi 15din hi huye hai box lagvaye ko. 1sal ka recharge krvaya hai. or company dhire dhire krke chanals band kr rahi hai.
iss company ka helpline number:[protected] hai.
koi b adhikari sunayi nai kr raha.

Name Santokh Singh Bhinder

Mob [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Romi29
from Purnia, Bihar
Report
Copy

cancellation of pre booking

Address:Dhanbad, Jharkhand, 826001

Dear sir
This is inform you that i want to cancel my pre booking of my independent tv (Big tv), as i have applied for to many moth back but their is no response from your side for many months, hence i have taken connection of tata sky,

So i request you that please cancel my prebooking and refund my money back.

Regards
Rajiv ranjan
Booking i’d-a12917578
Dhanbad
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepti Mummidi
from Bengaluru, Karnataka
Report
Copy

service not being provided properly.

Address:521137

We got our independent tv connection recently. Our registered cell no. Is [protected]. We got all the channels properly only for one week from then onwards it's showing error 400. We called local distributor n informed him he has send the technician but he was not ready to fix it up till we pay him rs.350 /- what he demanded. He only fixed the issues on his next visit only after we agreeing to pay 200/-. This whole episode was played with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhaskar.palani
from Bengaluru, Karnataka
Report
Copy

error-400 signal lost

Address:Bangalore, Karnataka, 560036
Website:independenttv.in/, www.reliancedigitaltv.com/home.html

I have prebooked in march 2018 for independent tv, and got call recently and got installed on 1-oct-2018 by paying installation charges. I was so delighted to view more channels. But it dint last for long time. From past 3 days, i am not able to see any channels. Rather i am getting the error-400 signal lost message. And it had customer care number as[protected], where i called them multiple times last 2 days, and the answer from their...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
vijendersaini08
from Pundri, Haryana
Report
Copy

set top box installation

I paid 1999/- through independent website and a pay u money gave a confirmation of payment id[protected]. However independent tv has not provided any booking id or any other serial confirmation. I called customer care and gave my information details of payment they gave me 7 to 10 days time for installation after seven days i called back to customer care again. But i got no resolution for booking and installation detail they told me to send...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy