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Independent TV Complaints & Reviews

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Updated: Jul 17, 2023
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So far, so good. Independent TV is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Independent TV will keep up the work and continue to help more customers with their concerns even better 🤝
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Independent TV reviews & complaints page 52

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V
vijendersaini08
from Pundri, Haryana
Oct 6, 2018
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I paid 1999/- through independent website and a pay u money gave a confirmation of payment id[protected]. However independent tv has not provided any booking id or any other serial confirmation. I called customer care and gave my information details of payment they gave me 7 to 10 days time for installation after seven days i called back to customer care again. But i got no resolution for booking and installation detail they told me to send a mail to [protected]@rbtv.in regarding this. They are not having any detail regarding my booking. Though i have no trust on these people now i need my money back, so that i can buy another dish tv set up box
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    V
    vineetthakur
    from Agra, Uttar Pradesh
    Oct 5, 2018
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    Address: Aligarh, Uttar Pradesh, 202122

    I booked two connection of reliance a big tv /independent tv one on 1st march 2nd on 3rd march but till today they didn't install my connection i found some seller in my city i. E aligarh installing connections offline charging 3000 per connection i want my installation will complete as soon as possible otherwise refund my money my mob n [protected] email id vineetthakur. [protected]@gmail.com
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      M
      Mr. Rajput
      from Bengaluru, Karnataka
      Oct 3, 2018
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      Address: 560068
      Website: independenttv.in

      I tried calling customer care of so called independent tv (Reliance big tv) [[protected]/[protected]]but unable to contact them, also i send the mail but did not received any mails from their side.

      As local dealer are now providing the connection can we trust on them as the company itself is not responding.

      I have read review and complaints regarding it and now i don't think to buy it.
      View replies
      I have booked independent tv on 28 Nov .
      They issued me customer ID [protected]
      But not installed yet
      I want it to be installed or refund my booking amount 1999/- back
      They asked me to install it within 7 days
      I have called and emailed them many times but they are not giving any response
      Reply
      Independent TV's reply, Jan 28, 2019
      Hi,
      We can understand your concern, we appreciate your patience we are working on the installation process.
      We have forwarded your query for installation, we will update you soon regarding this.
      Thanks
      Independent TV team
      Is it another cheat by Anil Ambani. I Booked on 31 March 18 with Rs 450. Installeid on 03 Oct 18 and during Installation I paid Rs 2300/- including additional cable cost . (Funny part not provided any receipt or bill). Worked for one month. For the last four days it is not working . They have given a customer care No[protected] which does not exist at all. The mail id provided [protected]@independenttv.in is also fake . Tried multiple times to send a mail from my gmail id . Gmail even not recognizing that mail ID also. Where to go. Loot by Anil Ambani. The biggest cheat .
      Reply
      Independent TV's reply, Jan 28, 2019
      Hi,
      We can understand your concern, we appreciate your patience we are working on the installation process.
      We have forwarded your query for installation, we will update you soon regarding this.
      Thanks
      Independent TV team
      I am contacting all the team on call centre from 03rd may 2018, technician has taken away my reliance set box and not yet come back, all the executives are promising of call back in 48 hours earlier till yesterday I was communicated that I will have to pay 799 for installation of new set up box and today all of a sudden I am been communicated sating 1200 Rs to be paid is this professional???

      CID[protected]

      complaint ID[protected]

      03rd May 2018

      why cheat customers if you can not provide service. are there any genuine employee with Independent TV or the name of MR AMBANI will be just a garbage his dreams will be trashed like this ???

      I need resolution on urgent basis, you guys don't even have decency to revert on email written on [protected]@independenttv.in

      what a disappointing service provided
      Reply
      I have booked the independent tv on 19/3/18 since 7 month I have been contacting the customer service they are giving date on date still didn't received any installation so please refund my amount as soon as possible

      unable to contact to customer care no and no reply through mail - Comment #3344495 - Image #0
      Reply
      Sir I have emailed the complaint to you didn't respond yet I have told representative they said that send your details so I am sending my details to you my name is Abdulmajid Bagwan my customer ID is [protected]and my booking ID is 14529225 my a/c no [protected] IFC code corp0000065 so please refund my amount at this address

      unable to contact to customer care no and no reply through mail - Comment #3347478 - Image #0
      Reply
      I have booked independent tv on 22 march 18 .
      They issued me customer ID [protected]
      My booking id is 14533535 But not installed yet
      I want it to be installed or refund my booking amount 1999/- back
      They asked me to install it within 7 days
      I have called and emailed them many times but they are not giving any response

      unable to contact to customer care no and no reply through mail - Comment #3359074 - Image #0
      Reply
      I have been trying to call customer care and there is no response from their end. From past couple of weeks the video is not clear. It freezes for every 10seconds and this is happening to all the channels. Whom to complain regarding the same?
      Reply
      Really a shame on independant tv, i am thinking to switch back to DishTv, .

      Logged multiple request in customer care - they not giving any complaint id, email are unanswered. for the past 1 week they r saying everyday within 24 hrs complaint will be attended but when that 24 hrs will come god knows.

      sarvesh agrawal
      [protected]
      Reply
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        P
        Poonam Dave
        from Delhi, Delhi
        Oct 1, 2018
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        Address: Mumbai City, Maharashtra, 400063

        Hi,

        Customer id - [protected],

        We have taken connection just 1 week and immediately after we received signal we complained and many channels which were mentioned in their list were not reflecting. We have been cheated and not get channel as we have been informed while taking subscription. We have paid entire 1 year's subscription charges.

        From last 1 week we have been patiently waiting but now we have got feedback that we need to wait for 1 month.

        And the exective sayeed siddique was so rude and he disconnected the call without transferring the call to senior.

        We are not getting shraddha channel, food food channel and many other channels.

        We need entire subscription money back and ask them to take away the dish.
        View replies
        Star Plus Star Gold Star Sport 1 2 3 Animal Planet Discovery Channel nahi chal raha hai sir please please chalu kijiye.
        S/N [protected]

        d2h - Comment #3413201 - Image #0
        Reply
        China nature please chalu Kijiye answer Star channel nahi chal raha hai Animal Planet Discovery Star Gold Star Plus Star Bharat Star Sport 1 Star Sport 2 Star Sport 3 cartoon network please answer
        S/N [protected]
        Kab tak chalu ho jayega sir please jaldi se chalu kijiye.
        Reply
        channel Nahin chal raha hai sir please chalu Kijiye answer Star Gold Star Plus Star Bharat Animal Planet Discovery Star Sport 1 Star Sport 3 Star chalu Kijiye channe.
        Reply
        Sir custmer id send pls my emailid [protected]@gmail.com
        Reply
        Starspots1, 2, 3, starplus, stargold, animal planet, Discovery,
        S/n [protected]
        CA/ID 042D66B6
        Reply
        channel Nahin chal raha hai sir please chalu Kijiye answer Star Gold Star Plus Star Bharat Animal Planet Discovery Star Sport 1 Star Sport 3 Star chalu Kijiye channe.
        Reply
        I am also a independent dish tv consumer I recharged my plan for one year but ur service was not provide me one year . After 2 month u stop my services I am very unsatisfied ur service kindly send me my refund . My mobile number is [protected] and my name is Qamar Masood. My email id is.[protected]@gmail.com.
        Reply
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