Independent TV — error 200, no channels available

Address:

Jaipur, Rajasthan, 302013

Getting error 200 (unsubscribed channel) for all free and paid channels except from ITV home channel (this is coming properly) for my STB no [protected]
Could you please help in getting my channels and even the amount is getting deducted without providing the channels being displayed.
Its not the right approach and has to fixed immediatly and money should be deducted from the day service is provided (but not without the channel service).
Hence no amount should be deducted for my package. big tv should deducted from the day you provide the subscription for my spaid channels, but not before that. I have subscribed for annual 2000 package.
Contact: [protected]
Thanks!