Independent TV — hd channel not available and not providing all channels

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201308

Last year at the time of launching big tv which is now an independent tv had promised all normal & hd channels in booking of the tv. Considering the offer i booked it and requested them to install the connection few months back. After installing when i subscribed hd channels, no hd channel was available apart from that they provided very limited channels which is completely opposite the offer. This is completely a case of cheating & fraud with customer. They are saying hd channels are not being provided due to the change in the tri guidelines however no where in tri guidelines its mentioned that company cant provide free hd channels to their subscribers. They are making the full o[censored]s which can be expected from these kind of organisation.