Independent TV — refund of advance payment due to interrupted dth services

I took independent freedom pack of 1 year and paid 2500 rupees at dealer.. Since i got connection problems from day 1 it's never end till their aburupt withdrawal of services in june. No response from customer care for signal losses, struck pictures, or withdrawal of some channels without any information.
After long await finally decided because of no hope in this dth operator to resume chanel's. I want to claim my entire amount i paid to be refunded. Kindly direct operator for same