Independent TV — regarding refund of dth connection

Address:

#507, Sector 15, Panchkula, Panchkula, Haryana, 134109

With due respect i want to complaint about independent tv for not installing my dth connection and now about refund my money which they keeping from last 6 months. I booked dth connection in independent tv on[protected], they said they will install my dth connection in 7 days. After keep calling many times and waiting for long time i said them to refund my money back. I ask me to email on [protected]@independenttv.in. I mailed all information more than 5 times, they asked me. I feel helpless in this situation.

Kindly do something or suggest me what should i do.