Independent TV — reliance big tv / independent tv: refund for connection 14508123

Address:	Mumbai City, Maharashtra
Website:	reliancedigitaltv.com

To bring to your kind attention, we have booked a new reliance big tv/ independent tv dth connection from online website. We have made the payment through debit card, and it has been cleared by our bank. Unfortunately, to our utmost dissatisfaction, they have delayed and not delivery of product to my home. I immediately called up company helpline to register to complain, but they told to wait for few days, so i waited and called again and then told to wait for few days, so i waited for 6 months and there was no response of installation, then i requested to refund the amount back, so they told that ' amount will be refunded back within 48 hrs', again i called them after 48 hrs and the same story repeated, i waited for 10 day no response.

Booking id : 14508123

I hope that you will understand my situation and do the needful at the earliest. We are not interested in any further installation.