Independent TV — reliance independent tv - no installation of new set top box and responsiveness to customer query | |||||
I am writing in regards to my registration and payment for new set top box installation of independent tv (Reliance big tv), i have already paid ₹2000 to independent tv via online payment. Inspite of me and my family calling the customer care centre of independent tv, We have not received our set top box delivery and installation. The customer care service of independent tv is so pathetic, irresponsible and irresponsive that they do not address customer complaints properly. Was this information helpful? | |||||
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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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13%
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1023
Pending
0
Resolved
130
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We understand your concern. I request you to share your location along with registered Number and Email ID so that we can assign an executive for you.
We appreciate your patience!
Thanks
Independent TV Team