India Emporium Complaints & Reviews

I wish to refund me the amount of 2, 000 rupees for ordering a mini ipad at gtp nagar iemporium on 27/09/2022 as it was promised to receive in 4 days and which I didn’t recieve, please refund the payment that i have made

I ordered a Lehenga from India emporium and when I received the product I noticed that it is not same as I ordered. Please refer to photos sent. I'm not satisfied at all with the product. I talked to someone named Asif and he is insisting that the product is same and got some minor difference. I cannot accept something with a difference. The photos clearly shows the difference.

Reg order number[protected] places on November 2015 and pyt was made in full, They have delivered only 35% of the product.Whenever you call or chat with them they say within 4-5 days it will be done.But nothing is done so far.I ahve been requesting them to refund the money, but nothing is done so far.The total cost is around 32000/-
Mail id :[protected]@indiaemporium.com
Virka Infotech Pvt. Ltd.
WZ-72, Main Road, Todapur,
New Delhi - 110012,
India

I ordered a product from india emporium order no.[protected]Placed on october 29, 2015 9:19:08 am ist, for which i already paid the amount. The product is not been delivered to me till date nor my amount has been refunded. I have called them several times but they did nothing and now they donot answer my calls. I have mailed them several times about my complaint but they did nothing instead kept assuring they refund the money
Kindly take necessary action
I have all there mails

I had ordered a Classic Black Faux Georgette Based Kurti with order no[protected] on[protected]. but i cancelled the order on[protected] for which they replied that my refund will be generated within 30 days of cancelation but till date no refund is made in my account.the detail of payment
Rs 1775 to TO TRANSFER
INB M/s Virka Infotech Pvt. L
with refrence no.[protected]IG0BKCNXO0 TRANSFER TO 3217

I have placed an order on June 20, 2015. My Order No. is Order #[protected].

I ordered for Impressive Black & Blue Net Based Anarkali Suit With Sequins Work.
But i didn’t receive my order even after 25 days and asked the matter and they replied as the item out of stock. They didn’t even have the courtesy to call and inform.

So, I cancelled my order on 15 July 2015 as they were not able to manage the dress.
And they also mentioned that i’ll get the refund within 15 days
But also failed to commit the refund and made the excuse that authorised person is out of india for 25 days. But even after that i didn’t get my refund and when i called they refused to refund the amount mentioning that they are going through some crisis. (my amount is only Rs 6540)
Now it’s been more than 7 months and i haven’t got any refund from them.
I have contacted them more than 10 + times but i don’t get any proper reply from them

This has been pathetic experience for me being promised to get refund from this so-called cheat company. I have all mail communication to provide refund but I didn't receive till date which has been extreme frustrating time for me. [protected][protected][protected]---- support 7/15/14 to me Greetings of the Day !!! This email is regarding the refund of your order. This is to inform you that due to some technical/gateway issues, we will not able to proceed the refund from our end via same gateway and the payment could not be refunded via cheque/cash as you paid it online. The refund can only be possible in the time duration of 1-1.5 month as it is the time frame given from them for the whole issue to be sorted out. Kindly wait till that time. Thanks Regards (V) Team India Emporium From: Sent: Monday, July 14, 2014 11:28 AM To: support ; [protected]@indiaemporium.com

Hello everybody, Today I will share my very bad experience with online shopping with indiaemporium.com. I have placed an order on June 20, 2015. My Order No. is Order #[protected]. I ordered for Impressive Black & Blue Net Based Anarkali Suit With Sequins Work. But i didn’t receive my order even after 25 days and asked the matter and they replied as the item out of stock. They didn’t even have the courtesy to call and inform. So, I cancelled my order on 15 July 2015 as they were not able to manage the dress. And they also mentioned that i’ll get the refund within 15 days But also failed to commit the refund and made the excuse that authorized person is out of india for 25 days. But even after that i didn’t get my refund and when i called they refused to refund the amount mentioning that they are going through some crisis. (my amount is only Rs 6540) Now it’s been more than 4 months and i haven’t got any refund from them. I have contacted them more than 10 + times but i don’t get any proper reply from them and now i have stopped calling them and went to consumer forum and understood all the procedure to file the case against them. And ALSO I WARN EVERYBODY NOT TO BUY ANY PRODUCT FROM THEM AS THEY DON'T FULFILL ANY THING THEY COMMIT. Thank you Akshay Rana

Respected sir, this is to inform you that I had ordered a sherwani on september 1, from d online site india emporium, and had also paid the amount Rs.3750, but the product is not delivered yet and the customer care is not responding. kindly register my complaint and take action aganist, help me to refund my money. Thanking you Anjali Simon

My order was not delivered so i asked them to cancel and refund my amount. I have been trying to follow their customer. Usually they wont pickup the call and if they do they just keep telling me that it will take 1.5 months to refund because of some technical issue in refund. I have been trying for last 6 months to get my refund. My order numbers are 14158 and 14159

I had placed a order for a dress ( Order no.[protected] months ago. TIll now I have not received my order or any update about about the processing. I have tried to contact via Mails, Telephone, chat, but no reply at all . I have made full payment of Rs. 2800, but still there is no sign of refund or delivering the ordered product . How to take action against India Emporium ( http://www.indiaemporium.com). How to get back my money.

I placed an order on July 28, 2014 and paid full amount for the order but till date I have not received my order. I sent them couple of emails but did not received any response at all. Even tried to reach there customer service over the phone but no one picks the call.

I had ordered one suit and paid rs. 700 separately for stitching but firstly they shipped the order to my billing address instead of shipping address and then, after a lot of followup with dtdc, it reached to my billing 5 days late. It was a rakhi gift and they had assured to deliver it before rakhi. When my sister opened the packet, it was unstitched. Now, they are not refunding my 700 rs. I have all the proofs with me. If required, I can provide them.

I ordered 3 sarees from India Emporium and the order No.[protected] dated. 14/May/2014. When we order, they are responding while we ask anything in the chat. Now almost 50 days are over and there is no response from India Emporium. They are not picking our calls and they are not replying in online chat and for our emails. After that when I search review about India Emporium, I really got shocked that there are so many people faced the same problem like me. So this website seems like a fraud website and block it as early as possible to avoid other people getting cheated from this company.

I bought 3 Lehenga on May 13, 2014. They assured me that they will deliver them to till 30th of May. But they failed to do so therefore I cancelled my order and asked for refund. They said that it will get refunded in your bank account within 10 to 15 days. I reminded them numerous number of times but they on the last refund date i.e 14 June that we will take more than 7 days to refund the money . I gave them last warning that I want my money till 16th but they didn't even replied to my mail. Please help me this is fraud company. They are using our money to business purpose. My order id is #[protected]

I am very concerned as I ordered clothes from the company called India Emporium (www.indiaemporium.com) on March 12th, 2014 for an amount of INR/18, 791.95 (approx. USD$314.51) through order #[protected] with them. After a while with no updates I asked for status and they responded informing that the item ordered is no longer available, despite the fact it was still posted on their website; they then asked me on March 28th, 2014 to replace the product for another one. I responded on March 29th, 2014 with the new selection, which had a lesser cost of INR/3117 to my favour. They responded on March 31st, 2014 indicating they had updated the order and would ship within 7-10 business days. I then wrote to them on April 4th asking for a status and didn´t receive a response. I then wrote on May 3rd, 2014 and didn´t get a response. I wrote again on May 7th, 2014 after which they responded asking me to pay an extra amount of INR/3117. I responded stating that the difference in the item was due in my favour and not theirs, and they responded on May 8th accepting the mistake and saying that the order would again ship in one week. I wrote again on May 15th and received no response. I wrote again on May 18th and they responded the next day stating I should wait another 10 days for the order to be shipped. I have been writing daily since then and have gotten no response to this date. Throughout the last two+ months we have been trying to chat with support at their website and no one answers, have tried calling their phone number in every country and no answer. This website is commiting online fraud and this should be penalized by law. Please help!

I have ordered (Order ID #[protected] and #[protected] on 1st January 2014. It has been cancelled due to unavailability. But I have not received refund so far . No reply for my mails. In chat, they said refund will be done within a week. But not yet done.

I have been fooled by the site india emporium to a tune of 4290 rs. The website is fake and I did a credit card payment on 12th April on the pretext of buying a salwar kameez material. It never reached me and when i googled more about the site i realized more people have been fooled by the site similar to me. Pls help prevent this fake site from fooling others. http://indiaemporium.com/women/salwar-kameez/revealing-beige-brown-maroon-embroi...⇄

I had made a purchase from India Emporium of a Lehenga, Choli Dupatta which on their website was shown as 5kg. However, when I received the Product, it was only a Lehenga which was 2.75kg. After numerous calls and emails, they tell me to buy the Choli and Dupatta. This is pathetic.