[Resolved]  India Emporium — Item Not Delivered and No Response.

Address:New Delhi, Delhi

I ordered 3 sarees from India Emporium and the order No.[protected] dated. 14/May/2014. When we order, they are responding while we ask anything in the chat. Now almost 50 days are over and there is no response from India Emporium. They are not picking our calls and they are not replying in online chat and for our emails. After that when I search review about India Emporium, I really got shocked that there are so many people faced the same problem like me. So this website seems like a fraud website and block it as early as possible to avoid other people getting cheated from this company.
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Aug 14, 2020
Complaint marked as Resolved 
India Emporium customer support has been notified about the posted complaint.
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They are fraud. I don't understand how the site is even alive. I made a purchase of about 700rs, it was mentioned in the page that the item will get delivered in two weeks. I waited the entire two weeks and then called their customer care which by the way is completely fake and got a message saying- we acknowledge your call we will get in touch with you soon. No one called me. Then I got their Indian numbers from their facebook page and called them. I was completely shocked when I heard the automated tune saying, welcome to honey enterprises please wait, then one guy picked up my phone and I asked him is this India emporium or honey enterprises, he said this is India emporium and then I enquired about my order and he said, sorry for the delay it will get delivered to you very soon. Then one month passed and I called again and this time the tune said welcome to khushi or whatever enterprises, my phone got disconnected this time. Then I called the site " VIRKA INFO- TECH' which is based in Ludhiana that made the fake site India emporium but I got a busy tone, I tried calling many times but no one picked up my phone. Then I emailed indiaemporium.. I wrote, I need my money back, to which no one replied. Then after 2 months I received a message from the site saying, the product did not get delivered because it had gone out of stock, we want you to choose some other product. Then I had gone to their site and saw the product I ordered was there and said 'in stock' I replied to the mail saying, I want my money back, in the response they said, they will refund the money . I did not get the refund till now.

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    India Emporium Phone
    +91 7827 033 033
    India Emporium Address
    Sears Complex, 2nd floor, Bharat Ngr Chowk, Ludhiana, Punjab, India - 141001
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