[Resolved]  Indiaemporium — Refund Issue

Address:Lucknow, Uttar Pradesh

I bought 3 Lehenga on May 13, 2014. They assured me that they will deliver them to till 30th of May. But they failed to do so therefore I cancelled my order and asked for refund. They said that it will get refunded in your bank account within 10 to 15 days. I reminded them numerous number of times but they on the last refund date i.e 14 June that we will take more than 7 days to refund the money . I gave them last warning that I want my money till 16th but they didn't even replied to my mail. Please help me this is fraud company. They are using our money to business purpose. My order id is #[protected]
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Aug 14, 2020
Complaint marked as Resolved 
India Emporium customer support has been notified about the posted complaint.
Complaint comments 


They are fraud. I don't understand how the site is even alive. I made a purchase of about 700rs, it was mentioned in the page that the item will get delivered in two weeks. I waited the entire two weeks and then called their customer care which by the way is completely fake and got a message saying- we acknowledge your call we will get in touch with you soon. No one called me. Then I got their Indian numbers from their facebook page and called them. I was completely shocked when I heard the automated tune saying, welcome to honey enterprises please wait, then one guy picked up my phone and I asked him is this India emporium or honey enterprises, he said this is India emporium and then I enquired about my order and he said, sorry for the delay it will get delivered to you very soon. Then one month passed and I called again and this time the tune said welcome to khushi or whatever enterprises, my phone got disconnected this time. Then I called the site " VIRKA INFO- TECH' which is based in Ludhiana that made the fake site India emporium but I got a busy tone, I tried calling many times but no one picked up my phone. Then I emailed indiaemporium.. I wrote, I need my money back, to which no one replied. Then after 2 months I received a message from the site saying, the product did not get delivered because it had gone out of stock, we want you to choose some other product. Then I had gone to their site and saw the product I ordered was there and said 'in stock' I replied to the mail saying, I want my money back, in the response they said, they will refund the money . I did not get the refund till now.

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    India Emporium Phone
    +91 7827 033 033
    India Emporium Address
    Sears Complex, 2nd floor, Bharat Ngr Chowk, Ludhiana, Punjab, India - 141001
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