[Resolved] India First Life Insurance — India first life insurance failure to settle claim within 48 hours ! ! ! ! | |||
Story of This Policy : - We submitted All documents on 24.09.2013 ( Before 6Months), then The INDIA FIRST, in the name of Investigation (investigation also too over) it has taken period of (01.10.2013 to 01.02.2014) 4 Months, I think that Any Insurance Company in this world will not take that much of time, above those period (01.10.2013 to 01.02.2014), when I ask or sent mails to INDIA FIRST, just they said or sent mails only One Word is – UNDER PROCESS, Whatever may be finally The INDIA FIRST sent though Registered Post after 4 Months, then We received that INDIA FIRST Postal letter on 20.02.2014 -In that Matter is (We are waiting the receipt of the following documents and request you to submit the same so that we can process your claim as soon as possible), According to INDIA FIRST request we have been submitted required document on 07.03.2014…. (As per the terms and conditions of your company, have to complete all the process within 48 hours.) Although we submitted INDIA FIRST required document, THE BIGGEST COMPANY OF INDIA FIRST forgot the word of AS SOON AS and Still today it did not fulfilled the same ……. Later INDIA FIRST response????? (1) 14.03.2014 at about 6 pm – INDIA FIRST said – System is restarting (2) 18.03.2014 at about 6.30pm- INDIA FIRST said – Your documents forwarded to concern department, you can call on Friday (3) 20.03.2014 -evening- INDIA FIRST said- will take decision on Monday (24.03.2014 (4) 24.03.2014- at about 3.30pm- INDIA FIRST said -It’s not more than 2 days (5) 26.03.2014 -at about 6.15pm- INDIA FIRST said-We will call you (6) 27.03.2014 -at about 7pm- INDIA FIRST said- could not say proper answer and given to me his Claims department Manager Number (7) 28.03.2014 at about 5.30pm- INDIA FIRST said- will take decision on Monday (31.03.2014) (8) Let’s wait for Monday (31.03.2014), then I will write review again on Monday…. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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Hyderabad, Andhra Pradesh
Andhra Pradesh
India
Andhra Pradesh
India
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