[Resolved] India Infoline Finance [IIFL] — digital personal finance | |
Greetings for the day! I am very disappointed to bring this to your notice that i had taken some loans from krazybee and made their every repayment on time and loan account closed before due date but i don't know how it's not update in your records and is affecting my cibil adversely. Loan no. That reflects overdue are: Sl1125540 Sl1125542 Sl1127090 Sl1143837 My 5 loan accounts emi was paid & account closed on 31st july & 1st august the due dates for which was 5th august still all these accounts have not been updated yet and showing as active account & have amount overdue.. I'm using krazy bee and paying the emis on time from the last one and half year not even a single emi paid by me after the due date.. Even raised many complaints to krazybee to sort it out with their parter brand iifl. They are also not seeing it as a serious issue and provide any resolution. I send them both of them my bank statement, noc email received from krazybee, my cibil report to check which accounts showing overdue amount and whats the impact on my cibil report.. Raised many complaints... It's been 3 months. No response from their end.. Really in need of funds but not in a position to get loans or apply for credit cards because of their mismanagement. Complaint reference number for iifl : 56377 129085 134096 I didn't get any response or update on these complaints from last 3 months even after calling them many times. Please resolve it as soon as possible. Was this information helpful? | |
Apr 9, 2019 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Mar 05, 2019 India Infoline Finance [IIFL] Customer Care's response Dear Customer, We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert. Further you can call us on [protected] / [protected] or mark a mail on [protected]@IIFL.com for your concerns. Team IIFL. Verified Support Mar 08, 2019 India Infoline Finance [IIFL] Customer Care's response Dear Customer, We hope that you have received a call from our senior officials & they have addressed in detailed about your concerns. Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIHFL.com from your registered E-Mail ID for your concerns. Regards, Team IIFL. | |
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IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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