[Resolved]  India Infoline Finance [IIFL] — digital personal finance

Greetings for the day!

I am very disappointed to bring this to your notice that i had taken some loans from krazybee and made their every repayment on time and loan account closed before due date but i don't know how it's not update in your records and is affecting my cibil adversely.

Loan no. That reflects overdue are:

Sl1125540

Sl1125542

Sl1127090

Sl1143837

My 5 loan accounts emi was paid & account closed on 31st july & 1st august the due dates for which was 5th august still all these accounts have not been updated yet and showing as active account & have amount overdue..

I'm using krazy bee and paying the emis on time from the last one and half year not even a single emi paid by me after the due date.. Even raised many complaints to krazybee to sort it out with their parter brand iifl. They are also not seeing it as a serious issue and provide any resolution.

I send them both of them my bank statement, noc email received from krazybee, my cibil report to check which accounts showing overdue amount and whats the impact on my cibil report..

Raised many complaints... It's been 3 months. No response from their end.. Really in need of funds but not in a position to get loans or apply for credit cards because of their mismanagement.

Complaint reference number for iifl :
56377
129085
134096

I didn't get any response or update on these complaints from last 3 months even after calling them many times.
Please resolve it as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Apr 9, 2019
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We have raised this issue with our senior officials and you will receive feedback shortly. Kindly allot some time to revert.

Further you can call us on [protected] / [protected] or mark a mail on [protected]@IIFL.com for your concerns.

Team IIFL.
Verified Support
Mar 08, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We hope that you have received a call from our senior officials & they have addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIHFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
Mar 29, 2019
Updated by djtripathi
Everytime i get a call, i need to explain the same thing to different executives, and at last please give me 2 to 3 working days. But nothing happens.

fed up with the services.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Infoline Finance [IIFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1376
    Pending
    0
    Resolved
    1054
    India Infoline Finance [IIFL] Address
    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all India Infoline Finance [IIFL] contact information