[Resolved]  India Infoline Finance [IIFL] — home loan documents - closure procedure

My name is santosh kaginkar and i am a customer of iifl with a home loan.

Earlier i raised complaint for foreclosure letter and now i requested to close the policy to icici for that i need noc which was raised in last week but the iifl team contact me saying noc cannot be provided before loan closure. Please provide the guidelines or documents needed to close icici insurance policy asap or else they are going to deduct 20% of refund. Could you please try to co-ordinate and provide the documents in timely manner?
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Aug 6, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Aug 13, 2020
Updated by [email protected]
Still I didn't received any communication from IIFL. It's really very annoying now. Also I tried to call customer care but as usual they are not receiving the calls.

In spite of several request no response from customer care which has disappointed me a lot.
Verified Support
Aug 20, 2020
India Infoline Finance [IIFL] Customer Care's response
Dear Customer, we understand that query raised by you has been addressed to your satisfaction. Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
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