[Resolved] India Infoline Finance [IIFL] — re: wrong update in my cibil & spoiled my life | |||
Greetings for the day! I am very disappointed to bring this to your notice that i had taken some loans from kredit bee and made their every repayment on time and loan account closed before due date but i don't know how it's not update in your records and is affecting my cibil adversely. Loan no. That reflects overdue are: Sl1784633 Kreditbee loan no for this is : kb1810230nqdq My loan accounts emi was paid & account closed on 04nov2018 these accounts have not been updated in iifl and showing as active account & have amount overdue.. I'm using kreditbee and paying the emis on time from the last one and half year not even a single emi paid by me after the due date.. Even raised many complaints to kreditebi to sort it out with their partner brand iifl. They are also not seeing it as a serious issue and provide any resolution. I send them both of them my bank statement, noc email received from kredit bee, my cibil report to check which accounts showing overdue amount and whats the impact on my cibil report.. Raised many complaints... It's been 1 months. No response from their end.. Really in need of funds but not in a position to get loans or apply for credit cards because of their mismanagement. Complaint reference number for iifl : 174758 I didn't get any response or update on these complaints from last 1 months even after calling them many times. Each time i call want to tell the same issue again and again and they given only one replay after all the story we will solve the issue the issue in 3days but still nobody take this as emergency issue Please resolve it as soon as possible. Was this information helpful? | |||
May 24, 2019 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Apr 16, 2019 India Infoline Finance [IIFL] Customer Care's response Dear Dinesh, We have raised this issue with our senior officials and you will receives feedback shortly. Kindly allot some time to revert. Further you can call us on [protected] / [protected] or mark a mail on [protected]@IIFL.com for your concerns. Team IIFL. Verified Support Apr 23, 2019 India Infoline Finance [IIFL] Customer Care's response Dear Customer, We hope that you have received a call from our senior officials & the same has been addressed in detailed about your concerns. Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns. Regards, Team IIFL. | |||
2 Comments | |||
Comments
I had taken a loan in your bank and when I payed my loan my gold weight was less. Plz contact me
Reply
Dear Sir/Madam
Again you had updated on 28-02-19 As non payment due and still its showing active and decreased my score again and again i want a clear solution for this issue else sure iam going to file another complaint in
Banking Ombudsman
Again you had updated on 28-02-19 As non payment due and still its showing active and decreased my score again and again i want a clear solution for this issue else sure iam going to file another complaint in
Banking Ombudsman
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