[Resolved]  India Infoline Finance [IIFL] — Unauthorised money extortion

Address:VIJAY NAGAR ANDHERI EAST MUMBAI
Website:smartapps.iifl.com/CustomerPortal/Login

To the concerned authority,
Respected Sir/Mam,
I had taken loan from Kreditbee mobile application which was closed after 3 months and kreditbee even provided an NOC for that.

But somehow unfortunately greedy and lazy IIFL employees didn’t get time to mark that loan as closed. After two years they have suddenly come back in my life and have ruined my CIBIL report. Loan account number SL2254921. Sir even in CIBIL report it shows zero outstanding balance but still it shows 3 missed payments that too after 2 years. Sir, IIFL website shows ‘NO OUTSTANDING AMOUNT’ their application shows 130₹ pending even though I’ve made payment of ₹300 last month trusting them. Now again they say 130₹ pending. Their quick pay customer portal shows the 2₹ pending. Application statement even shows I have given them excess amount of ₹65. It is total mismanagement of their illiterate employees and I’m paying the price for it. Sir I can provide you all the supporting documents be it past payment receipts or NOC but these IIFL customer support haven’t been able to provide me any document I asked for.
Kindly look into It my CIBIl is being destroyed every month.
Thank YOu
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Nov 28, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2021
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
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    India Infoline Finance [IIFL] Address
    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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