[Resolved] India Infoline Finance [IIFL] — wrong cibil information reported | |
I took loan of amount of rs. 11, 250 for a tenure of 3 months from krazybee. Since, iifl finance is the finance partner of krazybee. Now, i noticed that krazybee as well as iifl have provided credit report to cibil of same loan taken. Krazybee has provided the correct information to cibil but iifl has provided all the wrong information to the cibil including wrong tenure and several weeks of delayed payments. They reported that emi tenure is 6 months and i have paid 4 delayed emi which is completely false. I have paid all my emi on time. I raised this same complaint 11 months back and after 11 months still my issue has not been fixed and still 4 late emi payments is showing in my cibil score. Was this information helpful? | |
Dec 17, 2019 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 India Infoline Finance [IIFL] Customer Care's response Hi, We have raised this issue with our senior officials and you will receive feedback shortly. Further we request you to contact our loan team on [protected] / [protected] or click on below link for your concerns. https://www.iifl.com/contact-us/home-loan/raise-a-request Team IIFL. Verified Support Nov 07, 2019 India Infoline Finance [IIFL] Customer Care's response Dear Customer, We wish to inform you that, said loan account has been closed in system, Pleas take a note of the same. Further for any query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns. https://www.iifl.com/contact-us/home-loan/raise-a-request Team IIFL. Verified Support Nov 13, 2019 India Infoline Finance [IIFL] Customer Care's response Dear Customer, We understand that our loan team has already reverted on your registered email id for the query raised by you. Please check the same at your end . Further for any query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns. https://www.iifl.com/contact-us/home-loan/raise-a-request Team IIFL. | |
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