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India Infoline Finance [IIFL] Complaints & Reviews

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Updated: Sep 28, 2026
Complaints 1384
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1055
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India Infoline Finance [IIFL] reviews & complaints page 20

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P
pdshinde
Jun 7, 2021
Resolved
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Resolved

Respected Sir,
I would like to inform you that I had applied for PMAY- CLSS Subsidy Scheme through IIFL HOME FINANCE LTD and PMAY Application ID Generated on 08.09.2020 but i am tracking online continuously for the last Nine months but CLAP Portal Step No. 3 showing that the claim upload on Central Nodal Agency portal. NHB has received subcidy claim on 10.10.2020. which is pending & very delayed & till date not approved my subsidy claim & as well as I have lodged a complaint on CPGRAMS Online Portal 2-3 times before but CNA i.e National Housing Bank is only replying that it is under process, now I have completed one year on 20th March 2021 by taking home loan but still I didn't get the subsidy, please get me the subsidy as soon as possible. This is a humble request.

PMAY Application ID: C[protected]
PLI Name:- IIFL Home Finance Ltd.
Loan Account No. IL10072759
Applicant Name:- Pratap D. Shinde

Thanks & Regards

Pratap Shinde
Mumbai (Maharashtra)
Mob. [protected],
Aug 12, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2021
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
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    Shivesh Kumar Jha
    Jun 3, 2021
    Resolved
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    Resolved

    I foreclosure my loan account, but they deducted my EMI and not refunding my EMI amount, I called customer care but no one is responded and I mailed also but no one give reply.
    Aug 12, 2021
    Complaint marked as Resolved 
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Verified Support
    Jul 03, 2021
    India Infoline Finance [IIFL] Customer Care's response
    Dear Sir,
    With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
    https://www.iifl.com/contact-us/home-loan/raise-a-request
    Team IIFL
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      P
      May 31, 2021
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      Company is ignore my issues. I have send so many mails but they not resolve my issue infact they ignore my mails. Company ceo and other lower management have no give single response. This review is for those peoples who want to take home loan. If you want to take loan from this company please take another company. There is a big reasons for why we will not take loan from this company. Company owner ignore your requests. This is big issue for all over pan India. I have continue mentally torture from this company management. I don't want any other customer who will face this types of problem. So, don't take loan from IIFL. This company not provide a loan infact make u fool after when you have taken loan from this company..I am continue torture threw this company.
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Verified Support
      Jun 05, 2021
      India Infoline Finance [IIFL] Customer Care's response
      Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
      https://www.iifl.com/contact-us/home-loan/raise-a-request
      Team IIFL
      Jun 06, 2021
      Updated by [email protected]
      It has come to know from the company of you people that people must be making the customers unhappy in the same way. Got a call from your customer care that we are returning your money. After that neither mail nor call reply came. I will put the way of working of your company in that May social media. So that people know how IIFL kills their money by luring the customer for a loan. I will forward your complaint to the Banking Ombudsman Officer so that he can give justice to a customer like me and he does not get caught in the same problem as you.
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        R
        rkcool
        May 26, 2021
        Resolved
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        Resolved

        I was told that you can trade in explosal quantities T+5 days but they sell the stock next day and my buy rate is different 133.50 I bought and I was given as 136.5 it to differentiate don’t know what are they doing
        Aug 6, 2021
        Complaint marked as Resolved 
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        Dear Sir, We are unable to trace your customer account details. You can get instant replies to your queries on Ask IIFL our chatbot . Kindly provide your login id/contact no.or call on [protected] or write to [protected]@iifl.com to resolve the concern.Warm Regards,
        Sapna
        IIFL
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          P
          May 26, 2021
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          I had taken a loan from your company but your company executive had taken all my documents when he processed my loan. As per his commitment I will process the loan within a week and as per fast process. I had given all my documents to him as per his commitment. He took some amount also of Rs-3540/-. After completing one week I called him to want to know my file process but he had not picked my call.

          I have continued to call him but he has not replied to my call or msg. Your company executive gives the customers fake commits. It seems your company executives are giving fake commits from his customers and making a fool only. Is this your working profile for your company. I made a very big mistake applying for a loan in your company. Refund back my taken money. I will mention all those things on social media, especially on twitter to secure other persons. Who will plan to take a loan from your company. I am facing so much mentally pressure when I apply for a loan from your company. Finally, give my money back.
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          May 31, 2021
          Updated by [email protected]
          Company is ignore my issues. I have send so many mails but they not resolve my issue infact they ignore my mails. Company ceo and other lower management have no give single response. This review is for those peoples who want to take home loan. If you want to take loan from this company please take another company. There is a big reasons for why we will not take loan from this company. Company owner ignore your requests. This is big issue for all over pan India. I have continue mentally torture from this company management. I don't want any other customer who will face this types of problem. So, don't take loan from IIFL. This company not provide a loan infact make u fool after when you have taken loan from this company..I am continue torture threw this company.
          Today I have received call from customer care. He told me to refund my amount. I am waiting till evening but Still not receive any amount.
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            kaushik sojitra35
            May 24, 2021
            Resolved
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            Resolved

            Please provide me NOC for my home loan account no - 785199 as I have fully paid loan amount.
            Aug 12, 2021
            Complaint marked as Resolved 
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
            Verified Support
            May 26, 2021
            India Infoline Finance [IIFL] Customer Care's response
            Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
            https://www.iifl.com/contact-us/home-loan/raise-a-request
            Team IIFL
            NOC for home loan Account No. IL10008166 I fully paid it
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              G
              Golla Ramchander
              May 12, 2021
              Resolved
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              Resolved

              Address: Miyapur , Hyderabad

              Hello, my name is Golla Ramcander my account number is 820783, requesting for foreclosure as i've sent raised a query long long back, they have sent a email stating, Kindly submit payment details and when i've sent the loan statement to the email back it is un delivering.
              Aug 12, 2021
              Complaint marked as Resolved 
              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
              Verified Support
              May 19, 2021
              India Infoline Finance [IIFL] Customer Care's response
              Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
              https://www.iifl.com/contact-us/home-loan/raise-a-request
              Team IIFL
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                A
                Avanup
                May 6, 2021
                Resolved
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                Resolved

                Dear sir /Madam
                I am Raju vaish I am taking home loan from iifl home loan my loan account no. Is this
                Sir since the start of loan process I apply for 26lac but dute flat valuation your manager commit me that he will give only 25.20lac I was agree on this amount.
                But on time of dissbusment they discussed only Rs. 2457571/- it disfence is Rs. 62000/-
                When I asking for the difference amount of this
                Mr. Satish gupta (manager of iifl waghale este thane branch) he said that this is processing fees whis is diduct from your loan amount.
                Dear sir /Madam
                On time press the loan they will not tell me nor my broker about this amount. They are just come and taking my signature on document and disbus the my loan
                Sir 62k is huse money which I can't not pay to owner to get the passation of flat.
                Mr. Satish gupta and om Prakash Maurya is not given me proper information about loan process abot processing fees and even the rate of interest which they are charging me.
                Dear sir/Madam plz look into in this matter and give me 62k in my owner account so I can take passation. I don't have capicity to pay 62k to owner.
                Aug 12, 2021
                Complaint marked as Resolved 
                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                Verified Support
                May 07, 2021
                India Infoline Finance [IIFL] Customer Care's response
                Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                https://www.iifl.com/contact-us/home-loan/raise-a-request
                Team IIFL
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                  pdshinde
                  May 4, 2021
                  Resolved
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                  Resolved

                  Sir
                  It is inform you that My current Home Lone Rate of Interest is 8.90. But IIHFL offered me a rate of interest of @ 8.25 for home loan and their shift charge was Rs. 2950/- paid online on 02.05.2021 (the Payment acknowledge is enclosed herewith) to reduce my home loan rate of interest but my ROI has not been reduced yet & the IIFL Home Finance Ltd. customer care executive is saying that it will be reduced in July 2021. but two months is too long to reduce ROI. I humbly request you to reduce my ROI as soon as possible. And yet not received PMAY CLSS Subsidy which is completed one year now. so kindly do needful at your end.

                  Loan Account No. IL10072759
                  Name :- Pratap Digambar Shinde
                  Mobile No. [protected]

                  Thanking you

                  Regards,
                  Pratap Shinde
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  Verified Support
                  May 07, 2021
                  India Infoline Finance [IIFL] Customer Care's response
                  Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                  https://www.iifl.com/contact-us/home-loan/raise-a-request
                  Team IIFL
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                    S
                    sampathatmuri
                    Apr 30, 2021
                    Resolved
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                    Resolved

                    I had taken a loan from krazybee and completed all the payments on time. But in my credit report, it still showing the loan was active and I am overdue of 1 Payment
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                    Dear Sir, We request you to provide your loan account number to check and assist you.Further you can call us on [protected] / [protected] or click on below link for your concerns.

                    https://www.iifl.com/contact-us/home-loan/raise-a-request

                    Team
                    IIFL
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                      S
                      suyog1981
                      Apr 27, 2021
                      Resolved
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                      Resolved

                      I have taken loan which repayment was not possible due to no work and no money.This company collection agents are calling me and threatened me to pay the emi or they will take legal action.And surprising their legal action is to call my contacts and harassed them.They said all false to my contact that I have given their reference. This collection females shouts on me and also used abuse words on me my family and my parents.Company have to do the action on them.I really need a time to pay.Request u to please look into it.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 30, 2021
                      India Infoline Finance [IIFL] Customer Care's response
                      Dear Sir, We request you to provide your loan accoun number or you can call us on [protected] / [protected] or click on below link for your concerns. https://www.iifl.com/contact-us/home-loan/raise-a-request
                      Team IIFL
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                        S
                        Srinivasasubramanian Hariharan
                        from Hosur, Tamil Nadu
                        Apr 25, 2021
                        Resolved
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                        Resolved

                        I am very disappointed to bring this to your notice that I had taken a loan from kreditbee and made every repayment on time and loan account closed before due date but i don't know how they have reported late payments for 3 months - January, February and March 2021.

                        Loan no. where late payments are reported:

                        IIFL Loan no - SL2733274

                        Kreditbee loan no - KB201123RDQCL

                        No response to dispute id raised with CIBIL as well - CDS[protected].

                        Really in need of funds but not in a position to get loans or apply for credit cards because of their mismanagement.

                        Complaint reference number for iifl :

                        D2197015

                        I didn't get any response or update on this complaint even after sending them multiple emails.

                        Please resolve it as soon as possible.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                        Verified Support
                        May 04, 2021
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Sir, Our official is already in co-ordination with you. Further you can call us on [protected] / [protected] or click on below link for your concerns.
                        https://www.iifl.com/contact-us/home-loan/raise-a-request
                        Team IIFL
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                          akashknmiet
                          Apr 23, 2021
                          Resolved
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                          Resolved

                          I have taken Home loan A/c 753905 from IIFL under subvention plan and now the builder intimated me for the possession.For that I need Builder Agreement copy
                          and the statement copy of the Amount that was paid by Builder.For that I had raised the request on 5 April, Reference ID 2162473 and processed the fee on 13 April, but IIFL is not providing me the required document which causing delay of taking possession and builder asking for the penalty. Could you please help?
                          Aug 24, 2021
                          Complaint marked as Resolved 
                          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 30, 2021
                          India Infoline Finance [IIFL] Customer Care's response
                          Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                          https://www.iifl.com/contact-us/home-loan/raise-a-request
                          Team IIFL
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                            N
                            nikhilghare7997
                            Apr 22, 2021
                            Resolved
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                            Resolved

                            Plz not lone A/C no: SL2539330

                            My lone account was close in December 2020, then also EMI for Jan[protected]/-) month was deducted from my account, and still not refunded.

                            And I have tried no of time to reach on-call center but no reply.

                            Nikhil Ghare,
                            [protected]
                            [protected]@gmail.com
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                            Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                            https://www.iifl.com/contact-us/home-loan/raise-a-request
                            Team IIFL
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                              Abhinav Moddu
                              Apr 17, 2021
                              Resolved
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                              Resolved

                              I have taken loans from krazybee and i have cleared them 3 years back only.but it is showing One active loan pending in IIFL which is no aware of me i have cleared all my loans which are aware of me Because of this pending loan i have lost my cibil score let me know the rest of the detail You can contact me [protected]@gmail.com
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                              Dear Sir, We request you to send a proper statement or loan ac number.
                              Further you can call us on [protected] / [protected] or click on below link for your concerns.
                              https://www.iifl.com/contact-us/home-loan/raise-a-request
                              Team IIFL
                              Abhinav Moddu's [Complaint's author] reply, Apr 20, 2021
                              Loan no. : SL1140494
                              please check my account and issue NOC as soon as possible
                              Dear Sir, Our team has replied via email dated April 26, 2021 .Request you to check the same. Further you can call us on [protected] / [protected] or click on below link for your concerns.
                              https://www.iifl.com/contact-us/home-loan/raise-a-request
                              Team IIFL
                              Abhinav Moddu's [Complaint's author] reply, Apr 27, 2021
                              please update in cibil
                              Dear Sir,
                              With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns.
                              https://www.iifl.com/contact-us/home-loan/raise-a-request
                              Team IIFL
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                                Rakeshg6051
                                Apr 16, 2021
                                Resolved
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                                Resolved

                                Subject: - Require Home Loan Closer Letter- IIFLFL10075125

                                I Rakesh Kumar Pandey sending mail in your bank regarding home loan closer letter but not getting revert from your side since 15 to 20 days, Kindly arrange the four closer letters against running home loan in your company .
                                Ticket number are given below
                                Ticket ID-2161092 & 2161090, 2140073, 2140074 and Email ID is [protected]@iifl.com [protected]@iifl.com.
                                Mail Sent On Date[protected]
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                Apr 16, 2021
                                Updated by Rakeshg6051
                                Subject: - Require Home Loan Closer Letter- IIFLFL10075125

                                I Rakesh Kumar Pandey sending mail in your bank regarding home loan closer letter but not getting revert from your side since 15 to 20 days, Kindly arrange the four closer letters against running home loan in your company .
                                Ticket number are given below
                                Ticket ID-2161092 & 2161090, 2140073, 2140074 and Email ID is [protected]@iifl.com [protected]@iifl.com.
                                Mail Sent On Date[protected]
                                Apr 16, 2021
                                Updated by Rakeshg6051
                                Subject: - Require Home Loan Closer Letter- IIFLFL10075125

                                I Rakesh Kumar Pandey sending mail in your bank regarding home loan closer letter but not getting revert from your side since 15 to 20 days, Kindly arrange the four closer letters against running home loan in your company .
                                Ticket number are given below
                                Ticket ID-2161092 & 2161090, 2140073, 2140074 and Email ID is [protected]@iifl.com [protected]@iifl.com.
                                Mail Sent On Date[protected]
                                Verified Support
                                Apr 23, 2021
                                India Infoline Finance [IIFL] Customer Care's response
                                Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                                https://www.iifl.com/contact-us/home-loan/raise-a-request
                                Team IIFL
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                                  V
                                  Vikaspopatraokharat
                                  Apr 16, 2021
                                  Resolved
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                                  Resolved

                                  Address: Main branch at mumbai

                                  My iifl home loan account no. Is 10063621.
                                  In the month of April 2021 I maintained the sufficient emi amount in my account but the emi was not deducted from my account. Now as on 16/04/2021 the respective iifl executive called me and told me to pay emi myself by online mode.. I paid this by online mode.. Bt again a message come from iifl that to pay BOUNCE CHARGES... So I am not responsible for this.. How do you ask for bounce charges.. As I already maintained the sufficient emi amount in my account...
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 23, 2021
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                                  https://www.iifl.com/contact-us/home-loan/raise-a-request
                                  Team IIFL
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                                    I
                                    Ilango T
                                    Apr 16, 2021
                                    Resolved
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                                    Resolved

                                    I raising a request for fore closure statement for the past 3 months still they not send me a statement. I called several times to their customer care but no response from them. The call is always in waiting. They never pick the call. Very worst service from iifl

                                    send me the foreclosure statement immediately.

                                    Account no: 762174
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 20, 2021
                                    India Infoline Finance [IIFL] Customer Care's response
                                    Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                                    https://www.iifl.com/contact-us/home-loan/raise-a-request
                                    Team IIFL
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                                      kaushik sojitra35
                                      Apr 12, 2021
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                                      I have paid my home loan balance amount through check on 06-04-21 for foreclosure my home loan account no -785199.But as per attached screen shot in IIFL home loan it shows excess amount. Please clear my home loan account and revert access money which I have paid through check or debited from my account as auto debit.
                                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                      Till now no action taken by IIFL
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                                        H
                                        Hariprasad Rao
                                        Apr 11, 2021
                                        Resolved
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                                        Resolved

                                        Foreclosure statement is not received for loan number 830438 with request number 2138737
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 15, 2021
                                        India Infoline Finance [IIFL] Customer Care's response
                                        Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
                                        https://www.iifl.com/contact-us/home-loan/raise-a-request
                                        Team IIFL
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