India Infoline Finance [IIFL] Complaints & Reviews

Loan Account Number: 851068
Customer ID : 1100999

Raised a ticket on 8 th March for a foreclosure request . My loan is done with another bank.
I have called many times on the customer care number and will be in the queue for 5 mins every time and the same gets disconnected. Finally connected on thursday(1st April) and was told will be sent on mail, but no luck. Today i tried 3 times and was in queue for 5 mins each time and unable to get connected. Please let us know how to get my request done with these guys. Even when they call back the moment i say about foreclosure they put me on hold and never and the call gets disconnected.

My home loan account is 774930

I am requesting for the document foreclosure and they are not releasing letter. Also paid all money still emi is not updated all the support is not working they are cheating to customer. Kindly help me to get my loan settled and release of document.

Hi Team,

One of the IIFL sales team person calling for last 3+ years for taking the Policy from BharatiAXA Hyderabad. In the month of December 2020, he called me like almost begging to take a policy that might situation very bad and take a policy worth of 30K, that helps me in getting promotion and his Manager also spoke, he requested and promised saying that 30% of the cash back given and 1.5 gram gold coin will be given, the same to achieve the Targets.

After multiple discussions, I have took policy Guaranteed Income Pro policy from Bharati AXA, they informed that I will ~25K for 25 years per eacch year if I invest 30k, But in the policy it mentioned as 18K. After receiving the policy when I approach them, the way they speak completely changed and when I reach Bharathi AXA, the free lookup period over and I don't have option to cancel policy. If any changes I have to make to the policy I should go via IIFL only it seems. I am completely stuck.

Too many bluffs, I have attached his photos

IIFL HYDERABAD, SAROVAL PAO2 TELEPLUS
Sales person code : 155429

IIFL person name is Kareem Naresh Kumar and his mobile number is [protected].

I am worried because, I have shared all my details with him, But I want to know how can I cancel policy or delink the policy from IIFL. I want invested 30K back. advise me how to proceed further on this.

Hi, I have existing home loan with IIFL Loan A/C 755886.

I raised Foreclosure ticket 2089546 on March 09 2021 and called customer care 10-15 times but so far i haven't received their letter. It has been 1 month already and request you to provide the letter immediately.

In the recent customer care calls, they are not picking up calls and asking me to choose call back option after waiting for long time on call and never received a call back.

Appreciate your immediate response.
Thanks,
Durgesh

Foreclosure letter not received for my home loan -IL10025369

My request forclouse letter not recive
compalin number: 2097960
my home loan id: il10025369

I have not received foreclosure letter for my home loan account -785199.I have raise a request no 2089852 - on 09-03-21.Please provide me foreclosure letter for my home loan....

My name is KAushik Sojitra. My iifl home loan account no is 785199. I have raise a request[protected]for foreclosure letter on 06-03-21.Till now I have not received.Customer care not picking my call.I have mailed about it but no response.Pls provide me foreclosure letter.

Following up with iifl home loan for more than 2 weeks to get a copy of the loan sanction letter.
Several mails no correct resolution
Call center number forces your to take a call back after waiting on line for but does not give a call back.
My loan reference number is 765695

For Home loan 868014 MODT closed, so immediately send me NOC letter to my email without any delay.

Email address: [protected]@gmail.com

I had to raise this complaint after making multiple attempts since feb 25th 2021 to get my forclosure document, I have visited Moti nagar delhi branch, I have called customer care numerous times, I have marked email to nodle office and zonal office but no body cares at all. It has been a month since I am trying to get the forclosure, my loan is ready with LIC but not able to get it transferred because of not having the forclosure. Customer...

My Loan A/c No. is IL10044767.
I have requested for a Foreclosure letter on 26th Feb 2021, Service No. 2054879. Since then I am trying to contact IIFL for the letter but not getting any revert. Looking at the same type of complaints in this forum it seems they are doing it purposely. There is no response neither on mail nor on Phone.

Where to search IIFL?

Its a Nightmare to deal with IIFL.

I am very much frustrated. Request you to please look into this.

I have submitted my request for a Foreclosure letter on 26th Feb 2021. Since then I am chasing customer support to provide this on an urgent basis. I called customer support every day but no one answer.

Someone has picked my call from customer support on 12th March 2021 and they told me that I will receive a letter on 13th March 2021 latest.

But I am not getting a Foreclosure letter. My account number is 733285, my request number is: 2056377.

The IIFL service is o pathetic, no one responds to consumer queries.

I am frustrated and need a resolution on this matter. Request you to please look into this.

I have home loan account no- IL10038734 with IIFL. I has requested Foreclosure Letter on 17/02/2021 vide ticket no- 2030809. Since then it has been almost 1 month but I have not received the Foreclosure Letter.

I had also visited the IIFL home loan branch in Virar west for knowing the status and they assured me that it will be issued shortly. I am also trying to call their Customer care but no one answers the call and disconnects the call after saying that you will receive the call back from IIFL within 24 hrs but till now I have not received any call back.

IIFL grievance redressal number of Nodal officer is also not reachable. I need the foreclosure letter at the earliest

I have Home loan form IIFL housing finance limited. My loan was disbursed in October 2020. Its been 5 months since then I have not received PMAY CLSS subsidy in my loan account. No body from IIFL customer care is responding or picking my phone calls.

My Loan account Number: IL10094951

Hello Team,

I closed my home loan account with IIFL on 8th Feb 2021 but now i am following up for my original documents but these people are returning my original documents.

My home loan details:
Loan account number : IL10030565
Mobile Number : [protected]

Request you help me in this issue and take action.

Thankyou.
Prem Narayan Singh

Hello Sir/Madam,

I have availed an ELSS fund through my RM in IIFL 3 years back, I presented my request thru email on Feb 4th 2021 as I couldn't do it from their web terminal (It threw an error mentioning that request should be thru physical medium) and there is no IIFL securities office in Chennai .

I contacted them online as suggested by a Customer Support official who advised to send the redemption copy to the email address [protected]@iifl.com. After the CDR team from IIFL replied that they need physical copy, I sent the same to the mentioned address . Nearly after a month they replied saying information mentioned in the form is not enough ( there was no template or filling guidelines mentioned by the customer care).

After that I reapplied the same form on Mar 4th 2021 again, and after that
I tried to call my RM at IIFL but couldn't contact him. I am trying to contact them to get a proper status of the request but till date no matter how many service tickets I raise am still not able to neither redeem the same nor know the exact status of the same. There is no processing happened which am aware of till now. Kindly register this complaint and help me to solved this problem.

Thanks,
Raja Ravi Varma Kamaraj
Client ID : RAVIRAJK

Manmohan Gupta
To:
IIFL,
[protected]@consumer-court.in,
ajay.[protected]@iifl.com,
[protected]@iifl.com,
gajendra.[protected]@iifl.com,
geeta.[protected]@iifl.com,
[protected]@iifl.com,
IIFL,
nirmal.[protected]@iifl.com,
[protected]@iifl.com,
Pno .,
[protected]@iifl.com,
[protected]@gmail.com,
aditya.[protected]@iifl.com,
amit.[protected]@iifl.com,
anand.[protected]@iifl.com,
[protected]@iifl.com,
kranti.[protected]@iifl.com,
monu.[protected]@iifl.com,
nilesh.[protected]@iifl.com,
rajesh.[protected]@iifl.com,
[protected]@iifl.com,
sneha.[protected]@iifl.com,
srinivasan.[protected]@iifl.com,
suvalaxmi.[protected]@iifl.com,
venkataraman.[protected]@iifl.com,
gajendra.[protected]@iifl.com,
[protected]@indiainfoline.com,
[protected]@nhb.org.in,
monu.[protected]@indiainfoline.com,
nirmal.[protected]@iifl.com,
[protected]@iifl.com,
[protected]@iihfl.com,
[protected]@iifl.com,
cr.[protected]@nic.in,
amlan.[protected]@iifl.com,
[protected]@rbi.org.in,
sunil.[protected]@iifl.com,
[protected]@nic.in,
dogra.[protected]@nic.in,
[protected]@nic.in
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Tue, 9 Mar at 11:19 am

manmohan gupta
[protected]
loan no 848127
iifl home loan
loan amount 2392000 rs hua tha 10 years ka
monthly emi 37140 rs hai
monthly emi 37140*120 days = 4456800
total[protected] = 2064800
2064800 / 120 days = 17206.60 rs amount
magar account mai monthly interest 17206.60 paise hona chaiye magar iifl interest 27906 rs le raha hai her month plz action lijiye high prority per action lijiy3e branch per
Branch Code: BM4645

LOAN ACCOUNT NUMBER : IL10022440

IIFL Home finance have increased the interest amount and tenure without any intimation
IIFL Home finance is deducting the HOME LOAN interest of 10% since last 1 year but market rate is below 8%
I had a communication with IIFL executive who offered me reduce the interest rate to 8% after submitting switch interest fees of INR 3540/-
I paid the switch interest cost but still no revision in rate of interest.

IIFL is a fraud financial instruction, they are making money through fraud practices.
Please get the company audit done. IIFL Finance is charging money as per their convenience.

Now a days IIFL is offering me personal loan on 10% and Home loan is running of 10%
How is it possible ? Home loan and person loan have same interest rate ?

Please get my interest amount reduced.

My account is 94443477
3 weeks back I sent my poa and after 10 days they told witness signature missing. Again four days before they received my new poa. But till now no update. What is the SLA for poa approval.