India Infoline Finance [IIFL] Complaints & Reviews

Hello Team,

I am a very old customer of IIFL and signed up for a life time free membership of 555 at the time of joining, But from last few years I am noticing that amount of ~Rs 45 [Rs.40 + tax] per month was deducted from my account as monthly AMC charges and now this is one time fee of Rs.450 without any notification to the customer.The billing for this financial year has been done in the month of May 2016.This is completely breach of agreement against to what i have signed up and have the snapshot copied for reference. I have called them up several times in the past and raised this with the grievances cell and now they came back saying - "please note we are reversing Rs 555/- as the scheme life time free is discontinued". My request is to refund the entire amount deducted since beginning in the name of AMC and wanted to continue with the life time free membership as i have signed up for it.

I hve exciting 4 demat accoutns with this compamy which are unfreeze d by the company. i hve provided the suitable documents to unfreeze my accounts so i can trade in my holding..their is already some share in my 4 accounts holding but the think is, this BS company is not unfreezing my accounts and nobody is giving an proper reply ..since last 15 days m tired of this ..speaking to each and every one in the main branch office.. every time new guys comes and i hve to explain the whole story ..but no one comes to help..and takes the responsibilites..this guys and the company is too much frustating no body cares for the customers... i need to sell my shares at the correct time otherwise i will loose my money... who is responsible..???
company will have to pay the losses ...

Dear team

Account id: deepheer

I have gone through my demat account and come to know about many unexpected and unauthorized charges leived by company.
1. I have already two accounts in other companies when i open demat account in your organization, your rep calls me, visited at my place and explain me that why i am paying rs 300 annually for amc charges when iifl is offering life time free account for rs 750 account opening and additionaly rs 555 for life time free account so i paid 1405 for life time free account, when i go through my account statement i come to know that you are charged overraal rs 1410 from 2014 for amc charges and make debit balance and mailing me for payment and also charging extra for non payment montly
How come a reputed company like iifl would do this type of fraud activities with customers. If your rep would have told me than i would not have open account as i already paid in advance for more than four 4 years.
O i request you to reverse rs 1410 in my account and confirm asap

Help to sort out the interst issue with iifl gold loan section.
I have monthly paid my interst on time and still iifl charging me intrest and penelty on my account.
My due date is 30 every month and i have paid june month intrest on june 29 and it was credited on iifl on 30 june 4.44 p. M and now they charged me extra 360 rs in terms of penelty, pls help me to sort out the issue. Branch and customer will not handle my issue.
Gl5719293
Ajit kumar

I have a many times talk at morbi branch for my demate account closing process but I haven't bad response.

So now I have a complain to iifl, please close my demate account on priority base.

Regards,
Manoj Ghodasara
Mo. [protected]

There is a sudden debit balance in my account on account of charges debited. Ever since i have been getting initmation from your kolkata office. I have been trying to close my account sinc before that trying to co ordinate with ms neha for my account since i am a resident of dhanbad and there is no presence of iifl here. Neha does not bother to take calls. After lot of follow up i could finally reach to mr. Praveen gupta who is also a very busy person and even after submission of my closure request to him in april, i have not been able to get my scrips transferred and my account closed.

I am seriously worried as to whether iifl wants to wack away my scrips worth more than 25k. I fail to understand that with this standard o service how does the organization think of even applying for a banking license. Need immediate response and closure of my account. I shall be forced to escalate this further hereon.

We have buy excide life insurance policy throw iifl agent. They said that we have pay premium only for 3 years. But when we recive policy premium pay for 16 years. I go to iifl office agents said that they have change premium years for 3 yers within 15 day. But stil they can't do that. I mail exide life company but they answer my problem. What can i do.

There is a wrong selling of product without any permission. and authorized signatu

Dear Sir/Madam
Name Jitendra singh kaurav
DOJ -18June 2014
Emp code C129131
PF ac no MH/94793/2001
and MH/BAN/1069727/000/1221
mob no [protected]

Please help and guide to withdrawal PF. I already submitted PF and FnF form as per demand of HR pune

I had opened an account with iifl chennai in august 2013 for trading but never really used it. however, i had transferred an amount of inr10, 000 and 2, 809 vide icici bank cheque no 240081 and 240082, which were debited from my account on 01/08/2013. when i submitted a request for closure of my account and refund of the balance, they were not able to trace the funds transferred. since then i have written several emails along with the screen shot of my bank account statements to provide details of the amounts debited. however, no action has yet been taken by the company. my account details are mentioned below:client id: 14296234, login id:otcbsaro

Sir I have open account online in IIFL and submited all of the required documents including fee and advance amount 10000 tranfered for trading. It has almost 15 days still I am unable to ligin my account. Whenever I asked to my RM only am suggeated to wait account is under process.

kindly check the matter. Details are mention below for reference

Name Saadya Khusa
Login Id SAADYAFA
Contact Number [protected]
Date of birth 10 09 9184

I have been trying to change my phone number in my account of iifl but when i send them request to change my phone number they are always giving me reason like "they can not verify the sign" instead of giving me solution to verify my identity. I'm trying to change my account phone number like 1.5 year. So i can sell my stocks. Like they are really not aware of thing that coz me to loose my money.

Dear sir / madam,

My name is anilkumar dalai from hyderabad, telangana state. I have taken gold loan from iifl, kphb branch, hyderabad dated 23/06/2015 loan amount of 1.36, 000/-. Loan account number is gl5406051
When i was taking the loan respective branch manager was saying that i can pay the loan interest monthly / quarterly / half-yearly / annually which is flexible to me and same is mentioned in my sanction letter....

Respected sir/madam
I am Mr.Nagraj Ramayya Togi client of your company
from since last 5 years i.e from 2011 but i am very sorry to inform you
that from last 1 months i am not satisfied from your service i had given a
complaint of your Borivali branch i had also visited to your B.K.C
Registered office with all the document i met with your customer service
department representative i forget that gentle man name but he promise me
that he will solve my problem with in 2 days but 3 days passed away but
there is no reply from your side i tried lot but nobody is picking up the
call i left voice mail message but there is no response from your side.
I request you to do your necessary and needful duty
for me. My mobile no is [protected]/[protected] till know i am waiting for
your reply.

I am ganapathy narayanan and I pledged my jewels in iifl chinmaya nagar branch in Chennai. For the past three years i paid interest and last year June month I converted my loan as emi
There I a 3 month due balance bcause I got with brain stroke and hospitalized. Now I am in overseas and my parents approach the branch with 2 due amount but I'm the branch they said the jewels are taken to head office in perungudi . And today my parents went to perungudi branch and they are telling already the jewels gone to auction. Now let me know what to do next step. I paid interest amount more than the jewels cost. I need back my jewels. My parents are now moving to take legal action by giving complaint in police.

Hi
Respected sir/madam
I my self mr. Nagraj ramayya togi having gold loan in your borivali branch my gl no is 5642403.5558949&5587506. Sir with out my knoweldege with out any information or notice they have put my gold in auction on 2nd may i had paid 1400/-rs as interest of 5587506 that time mr. Mahendra shukla was the in charge when i ask for my other gl status he reply me we cant provide you because of renevotion i agreed suddenly after week mr. Himanshu informed me that your two gl a/c no 564203 & 5558949 has gone to auction when i ask for the notice pod (Proof of delevery) he failed but he called to auction department they has given me 24 hrs time then also i manged next day when i viste to branch with money he has waited for half an hour answering me that auction department person is not picking up the phone i asked why mr shukal has given wrong information if he had inform me on 2nd may i used arrange and i also given a business of 5lac client name are mr. Vishnu shankar patel & pooja parab sir i am dealing with your company since from 2011
Ir i am very disappointed with your services till now i never got a solution of my problem
My contact no is [protected]/[protected]
I hope you will do your necessary and needful for me

Thanking you
Your faithfully

Dear sir
My name is amit kumar jain and loan a/c no is 745948.
I have a loan on flat from jaipur c-scheme branch on march 2016 sanctioned amount rs 24lac. 19.28 lac repayment to canfin homes and balance amount not release bcz they need endorsement paper of my property and i full fill this requirement then they raise another requirement then many times i request them to release rs 1 lac rs.In april month and they will. Now my balance amount not release till date that i already full fill all requirements.
Please look in to the matter. I give up to all these thing that i cant wander daily to leave my job. Please resolve my matter and release my payment that i need money to medical urgency.

Hello sir,
Myself manjunatha adiga s, i have applied home loan in iifl, now am regretting for the same. After 45 days of time still not able to receive the loan.

Today (16th may) they confirmed for registration and they have made me wait for 4 hours in sub registered office and they failed to provide dd and executive response is very poor.

Due to false promise, loss of pay (3k) for me from my organization. Will it bare by iifl.

I will not recommended iifl to my friends and family members in future.

Kindly take necessary action bare my loss.

Thanks for your worst service.

Regards,
Manjunatha adiga
[protected]

Sir,
I had purchased 1000 axis bank lot on 12.01.2016 @507.00. Due to sudden fall in rate, i decided to carry it and i also spoke to hold it. But surprisingly my lot sold @491.00 on 13.05.2016 without my knowledge and confirmation which in turns i suffered loss by rs 17000.00.
In this connection i sent mail on 13.05.2016 but neither i got reply nor any authorised person contacted to me.
It clearly indicate that you are doing for only brokerage not for customers benefits. I made mistake by transferring all my shares from jm financial.
Regards,
Vidula kandi
Id-vidula14
Mob [protected]

IIFL sent text messages to their customers to pay an incentive of Rs 50 for each of online payment made by the customers, I made eleven online payments for my two gold accounts, they never bothered credit the incentive promised on the date of receiving the online payment .looking at their cheating i had closed my accounts by paying what was demanded at the branch to my surprise they refused to provide me accounts statements saying the branches are not supposed the provide the same to customers . They also refused to confirm the incentive credits saying their head office just cheat customers by just promising, looking at this i demanded for my account statement which supplied my after delay of one month and it is confirmed that they never credited my account with incentive and on my repeated requests they now come up with a statement which is showing a credit of Rs 100 at closure of my account in December 2015 and not refunded the same till date . I supposed to get Rs 550 towards the incentive and they are now comming with new excuses . Request all who had made the online payments and demand their due from IIFL.