India Infoline Finance [IIFL] Complaints & Reviews

Please avoid this cheating company as much as possible. This company is out to knock out money as much as possible. They do not send out SMS notification about your EMI dues and wait for you to default on payment so that they can extract a higher rate of interest.

The nodal officer is a humbug fellow and has several excuses. No service. Screw all gold loan company. Please avoid them completely. Do not patronise.

I/We have wrongly deposited third party cheque no.59256 dated 28/06/2013 for Rs.1000/- in your bank account or with your branch . As the same is not acceptable by you. I/W request you to issue cheque for refund of aboveamount drwan in the name of the party from whom it is received as given below
name of third party RAMESH MAHADIK
NAME OF THE BANK : SOUTH INDIAN BANK LTD
BRANCH : KAKINADA
AMOUNT 10000/-
AMOUNT IN WORDS: TEN THOUSAND ONLY
THIS MATTER IS ALSO INFORM TO THE KAKINADA BRANCH AND SEND DOCUMENTS TO YOU THAT TIME BUT NO RESPOSNSE AND RECENTLYINFROM TO IIFL SARPAVARAM GOLD LOAN BRANCH KRISHNA MURHTY CELL NO.[protected] HE WAS SEND THE DOCUMENTS TO HYDERABAD BRANCH BUT TILL DATE NO RESPOSNCE WHY ARE YOU NOT TAKE THE ACTION YOU ARE THE CLOES THE MAIN BRANCH IIFL KAKINDA
MANY CUSTMERS WAS SUFFERING YOUR ACTION.
LOGIN ID IS 786 RANGA. SO MANY TIMES WAS INFORM TO YOU NOT RESPOND.

please help memy contact number is:[protected]

I was Being Selected for Pradhan Mantri AWAS Yojna and all the necessary Documents as well as Money was taken from Me for the Notary Suff and i was being approved for the scheme yet no revert from IIHFL. Service is very poor towards customer. Have to follow multiple number of times . i have purchased home loan from Virar IIHFL Branch. Jitendra Singh is the manager for referenced Branch. Have also been following via calling Customer care. Still havent received the revert from them

To whomsoever, it may concern.

I am Vishal Doshi and this is in regards to my IIFL account "INFOVISH".

I am holding an account with IIFL since a long time and very active investor till date with all 100% online trading. You can very well check the past records. I was very much satisfied until I came across a weird brokerage charges levied by you, especially in F&O.

I was trading in F&O since last many years and was charged with Rs. 50 per trade, i.e. Rs. 50 for buy and Rs. 50 for sell. But October 2015 onwards, the charges mounted upto almost 1% per trade without prior intimation. That comes to really a huge amount if you calculate brokerage plus taxes from October 2015 till date. I was informed by no one whereas it is RM who is sole responsible to inform me about this. If I was being told about these, I would have terminated my relation with IIFL. But thanks to my CA who let me knew about these charges while filing income tax. I then discussed the matter with my lawyer and was being told to inform you first and then to take further steps, if needed.

I hereby by this medium request you to revert all these charges including brokerage and all taxes within a week. I expect you to revert back within 2 days with status of this matter, or else I will have to rediscuss this matter with my lawyer and discuss the case with SEBI.

On the other side, please do not call to convince to reduce the brokerage charges from now, because I do not want to close my account since I am satisfied with the UI you have provided and is uncomparable.

I am a Project manager in a Software Company, so you can very well understand how I can post this into different mediums with statement and screenshots if the matter won't get solved in a week. I have all these information offline too.

Please find attached statement and below brokerage charged wrongly from October 2015.

Buy Brokerage as per IIFL: 14, 117.44
Buy Brokerage as per me: 8, 800
OverCharged by: 5, 317.44

Sell Brokerage as per IIFL: 12, 696.55
Sell Brokerage as per me: 8, 050
Overcharged by: 4, 646.55

Total overcharged: 9, 963.99 PLUS Taxes.

Looking for prompt and positive response from your end as soon as possible. Please do inform by email and sms once you revert the charges.

In case, you charged as before i.e. Rs. 50 per trade, then prove it.

I have been attached with iifl since very long time, and very active investor, in-spite of having long term and active relationship with iifl, i came to know very bad experience that has happened to me.

I have been charged a huge amount of brokerage (1% on transactions - really un reasonable and unrealistic), particularly for options trades, since last october (Oct 2015), before that my brokerage for options trade was rs. 50 per trade (Per lot) which was discussed with me, this brokerage charge changes have been applied to me without my knowledge and without any information provided to me on call, and i was not expecting this from iifl, if this information was provided to me, i would have discontinued my account from iifl at the same time, i never checked these details as i was having full trust on iifl team, fortunately this came to my knowledge when i was getting data for my it returns, these charges are really unrealistic and unexpectable, when i also know the fact that in market, many brokerage houses are providing very cheap rates, i dont expect these cheap rates, but at the same time, i expect the same rate (Rs. 50 per trade on options), that was discussed with me.

I really expect that, iifl revert all these charges applied to me

Actually my account no. & branch of the bank is changed i already talked on your customer care no. With ms. Nayana kadam but she not replying our mail. My money stuck with u because of account no. Not change every month my cheque go to my old branch & they ask me to change the account no. After that the change account no. Reflect from your side than only it will credited to my new change account. Please clear this issue asap.

Dear Sir/Madam,

This is to bring to your kind notice that there are repeated calls from IIFL to my landline number [protected] in Hyderabad.

Despite requesting your telecallers not to call, I have been getting the calls from IIFL causing lot of inconvenience to the elders at home.

Kindly I request you to Intimate your concerned in Hyderabad not to call and disturb ASAP.

Thanks & Regards
Jayanth
[protected]

Hello Team,

I am a very old customer of IIFL and signed up for a life time free membership of 555 at the time of joining, But from last few years I am noticing that amount of ~Rs 45 [Rs.40 + tax] per month was deducted from my account as monthly AMC charges and now this is one time fee of Rs.450 without any notification to the customer.The billing for this financial year has been done in the month of May 2016.This is completely breach of agreement against to what i have signed up and have the snapshot copied for reference. I have called them up several times in the past and raised this with the grievances cell and now they came back saying - "please note we are reversing Rs 555/- as the scheme life time free is discontinued". My request is to refund the entire amount deducted since beginning in the name of AMC and wanted to continue with the life time free membership as i have signed up for it.

I hve exciting 4 demat accoutns with this compamy which are unfreeze d by the company. i hve provided the suitable documents to unfreeze my accounts so i can trade in my holding..their is already some share in my 4 accounts holding but the think is, this BS company is not unfreezing my accounts and nobody is giving an proper reply ..since last 15 days m tired of this ..speaking to each and every one in the main branch office.. every time new guys comes and i hve to explain the whole story ..but no one comes to help..and takes the responsibilites..this guys and the company is too much frustating no body cares for the customers... i need to sell my shares at the correct time otherwise i will loose my money... who is responsible..???
company will have to pay the losses ...

Dear team

Account id: deepheer

I have gone through my demat account and come to know about many unexpected and unauthorized charges leived by company.
1. I have already two accounts in other companies when i open demat account in your organization, your rep calls me, visited at my place and explain me that why i am paying rs 300 annually for amc charges when iifl is offering life time free account for rs 750 account opening and additionaly rs 555 for life time free account so i paid 1405 for life time free account, when i go through my account statement i come to know that you are charged overraal rs 1410 from 2014 for amc charges and make debit balance and mailing me for payment and also charging extra for non payment montly
How come a reputed company like iifl would do this type of fraud activities with customers. If your rep would have told me than i would not have open account as i already paid in advance for more than four 4 years.
O i request you to reverse rs 1410 in my account and confirm asap

Help to sort out the interst issue with iifl gold loan section.
I have monthly paid my interst on time and still iifl charging me intrest and penelty on my account.
My due date is 30 every month and i have paid june month intrest on june 29 and it was credited on iifl on 30 june 4.44 p. M and now they charged me extra 360 rs in terms of penelty, pls help me to sort out the issue. Branch and customer will not handle my issue.
Gl5719293
Ajit kumar

I have a many times talk at morbi branch for my demate account closing process but I haven't bad response.

So now I have a complain to iifl, please close my demate account on priority base.

Regards,
Manoj Ghodasara
Mo. [protected]

There is a sudden debit balance in my account on account of charges debited. Ever since i have been getting initmation from your kolkata office. I have been trying to close my account sinc before that trying to co ordinate with ms neha for my account since i am a resident of dhanbad and there is no presence of iifl here. Neha does not bother to take calls. After lot of follow up i could finally reach to mr. Praveen gupta who is also a very busy person and even after submission of my closure request to him in april, i have not been able to get my scrips transferred and my account closed.

I am seriously worried as to whether iifl wants to wack away my scrips worth more than 25k. I fail to understand that with this standard o service how does the organization think of even applying for a banking license. Need immediate response and closure of my account. I shall be forced to escalate this further hereon.

We have buy excide life insurance policy throw iifl agent. They said that we have pay premium only for 3 years. But when we recive policy premium pay for 16 years. I go to iifl office agents said that they have change premium years for 3 yers within 15 day. But stil they can't do that. I mail exide life company but they answer my problem. What can i do.

There is a wrong selling of product without any permission. and authorized signatu

Dear Sir/Madam
Name Jitendra singh kaurav
DOJ -18June 2014
Emp code C129131
PF ac no MH/94793/2001
and MH/BAN/1069727/000/1221
mob no [protected]

Please help and guide to withdrawal PF. I already submitted PF and FnF form as per demand of HR pune

I had opened an account with iifl chennai in august 2013 for trading but never really used it. however, i had transferred an amount of inr10, 000 and 2, 809 vide icici bank cheque no 240081 and 240082, which were debited from my account on 01/08/2013. when i submitted a request for closure of my account and refund of the balance, they were not able to trace the funds transferred. since then i have written several emails along with the screen shot of my bank account statements to provide details of the amounts debited. however, no action has yet been taken by the company. my account details are mentioned below:client id: 14296234, login id:otcbsaro

Sir I have open account online in IIFL and submited all of the required documents including fee and advance amount 10000 tranfered for trading. It has almost 15 days still I am unable to ligin my account. Whenever I asked to my RM only am suggeated to wait account is under process.

kindly check the matter. Details are mention below for reference

Name Saadya Khusa
Login Id SAADYAFA
Contact Number [protected]
Date of birth 10 09 9184

I have been trying to change my phone number in my account of iifl but when i send them request to change my phone number they are always giving me reason like "they can not verify the sign" instead of giving me solution to verify my identity. I'm trying to change my account phone number like 1.5 year. So i can sell my stocks. Like they are really not aware of thing that coz me to loose my money.

Respected sir/madam
I am Mr.Nagraj Ramayya Togi client of your company
from since last 5 years i.e from 2011 but i am very sorry to inform you
that from last 1 months i am not satisfied from your service i had given a
complaint of your Borivali branch i had also visited to your B.K.C
Registered office with all the document i met with your customer service
department representative i forget that gentle man name but he promise me
that he will solve my problem with in 2 days but 3 days passed away but
there is no reply from your side i tried lot but nobody is picking up the
call i left voice mail message but there is no response from your side.
I request you to do your necessary and needful duty
for me. My mobile no is [protected]/[protected] till know i am waiting for
your reply.