India Infoline Finance [IIFL] Complaints & Reviews

IIFL sent text messages to their customers to pay an incentive of Rs 50 for each of online payment made by the customers, I made eleven online payments for my two gold accounts, they never bothered credit the incentive promised on the date of receiving the online payment .looking at their cheating i had closed my accounts by paying what was demanded at the branch to my surprise they refused to provide me accounts statements saying the branches are not supposed the provide the same to customers . They also refused to confirm the incentive credits saying their head office just cheat customers by just promising, looking at this i demanded for my account statement which supplied my after delay of one month and it is confirmed that they never credited my account with incentive and on my repeated requests they now come up with a statement which is showing a credit of Rs 100 at closure of my account in December 2015 and not refunded the same till date . I supposed to get Rs 550 towards the incentive and they are now comming with new excuses . Request all who had made the online payments and demand their due from IIFL.

Iifl insurance people (Joydeep, sanchita sengupta, others) contacted customers with lic policy problem and told them that they can provide compensation from irda for the lic policies they acted like complaining to irda, sent fake sms in the name of irda igms from sender id - igms which made people believe it to be auto-generated irda messages. Then they informed that to get the claim amount we have to proof that the customer is have capacity to pay for premium and not complaining due to their financial inability to pay the premium, and to prove this to irda we have get an insurance from any other irda approved organisation, and made us get the policy done. After this they informed we have to give the scanned copy of the new policy and then we can get the claim money from lic through irda.
But it never came and these people stopped taking calls from us. When this came to light iifl sacked these people but didn't took any legal action against against those frauds who did such a big fraud in the name of irda. When the customers approached them for forcing a legal action they told that you can go and take legal complain from your side, and they are not going for any legal action.

It looks to be that iifl is hand in gloves with these frauds and get these financial fauds done in the name of irda, to get big investment done. And when it opens upens up just transfer them to other locations.

I would like to caution all customers to be away from iifl as they can do any thing for their commissions and can do any kind of frauds with customers.

I hv taken 5 loans against gold from iifl my gold loan nos. R 3907743, 3907738, 3907733, 3907724 and 3907751. Have paid my dues in time. But iifl company charged 500rupees per loan as a panality twice.In total they have taken 5000 rs. When i registered my complain 4 times in their local office at ajmer and also mailed them many times. They never turned. It is my humble request that my grievances may pls be taken befor iifl at earliest.

This is a fraud company with base o[censored]seless employees misguiding the consumers and earning profits through their investments. If being unethical is your organizational goal then Congratulations!!! Your organization is topping the charts in it. Sincere request to return the investment amount to the customers who are being cheated.

Dear sir/madam.
My account with india infoline since 2007 They open my account life time with 555 rs with no amc charges but from last 2 years they cut charges from my account. my trading account 55140SRI, , , please refund my all money before call is coming from iifl that they are refund money & not cut any charges but they cut regularly. please solve my issue.
Amit kumar
cm- [protected]

India InfoLine is a fraud and misleading company.

I have a demat account BMIRALIK with india infoline for the past few years. When opening the Demat account, i have paid Rs.555/- which is a life time membership, by doing this, there is no annual fees or AMC charges for the demat account for the life time of the demat account. Now for the past 2 years, they are charging Rs.50/- per month as AMC charges and they are going on adding them as debit balance month on month to my account. And every month, they are going on adding recurring interest to that recurring debit balance.

When opening the demat account, the demat broker has promised that the membership is free for life time and there is no AMC charges. Now they are charging monthly Rs.50/- as AMC charges, which is a false commitment towards a customer.

And going by this, without informing me, they have sold so many of my shares at losses to close the debt balance. When i contacted them regarding them, the RM answered irresponsibly that every month you should pay the AMC charges or your shares will be sold out. Ok, i also accepted that, let it be, as they have sold my shares to close their debit balance of the demat account. i satisfied myself.

After closing the debit balance, again once again they have started adding AMC charges to my account and started harassing me once again to pay the AMC charges, now the AMC charges are Rs.188 for 2 months( after adding interest on interest and interest on interest). Does anyone go to their branch every month and pay Rs.50/- AMC charges. Does the account holder does not have any other work, just pay monthly AMC charges to the IIFL or else they will charge interest on the recurring basis.

This is harassing of customers on the part of the IIFL, i request the authorities to take action against the fraud company IIFL

Then why they have charged Rs.555/- as life time membership charges. I request the India Infoline to close my account and refund my money

Thanks and Regards,
Murali

Dear Sir/Madam
I am the latest victim of india infoline fraud. The name of the employee is Arunima Dutta. Her phone number is : - [protected]. In my case as well she is saying all the customers that she is calling from RBI ombusdman department but she is actually calling from India Infoline. The sad part is that I have believed her words and invested in four Aegon religare policies. The total policy amount is 5.5 lac.All my hard earned money has been wasted.I am totally at loss.

The policy nos are as follows:

[protected]
[protected]
[protected]
[protected]

The other person who had come and collected the documents from my home is Aniruddha Mukherjee. He is sales manager of India Infoline.

Please advise me how to get my hard earned money back and how to punish the india infoline employee for cheating me day after day.

Dear sir/madam,
My account 55140SRI with india infoline since 2007, they open my life time account with 555 charges, now i see they cut 50 rupees month regularly for the name of amc charges monthly, they cut 700-800 rupees, also not refunded 555 charges they charges for life time amc charges as they say free.its really a false commitment & bad bad service done by iifl. I really impressed with all other facilities of india infoline, but know then charges hiddenly that is not correct, please refund all my money in my account u cut without any information.
AMIT KUMAR
CLIENT ID- 55140SRI
CELL NO. [protected], [protected]

Respected sir,
I Miriyala Vijayalakshmi, Loan Account No. [protected]. Sir I have some unnoticed deductions, deducted by ECS (IIFL).
Why IIFL not informed about deductions as SMS.
Example dated on 02/01/2016 to 27/01/2016 in my account balance is 27959.02 Rupee's and above it's sufficient balance to EMI.. But your IIFL Branch Officials are not deducted my EMI and informed to me on 27/01/2016, then I paid the EMI at Chirala branch and got a receipt.. At the same time I got a SMS of IIFL about payment..
After that I paid next EMI in same branch, but before 3Days of EMI AT the same time I got a SMS about payment..But after 3days some amount deducted by IIFL...it's repeated so many times...
It means 1. IIFL chirala branch is not updated my loan. But I got SMS.
2. Before 3Days of EMI IIFL sent to me a SMS to available balance of EMI..
Why your IIFL Branch Not informed to me about deductions...
3.If i failed in timely payment of EMI, IIFL is changed the penalty..
But
How IIFL deducted my amount after receiving the EMI.
I have paid SMS of payment before 3 days of EMI.

So, I need to deactivate my ECS from my SBI account...I want to pay the EMI only in your Branch.
Reply to me in this regards...
Thanking you sir...

Please issue us L O D & track record &force closer of our account's no. 7210383 &724497 as soon as possible
regard
chander mohan talwar
d s 22 nirala nagar
lucknow
ph no [protected]

I had opened one trading account in the name of DAYAL SINGH RATHORE HUF with M/s India Infoline Ltd Kolkata on 3rd December, 2007.

Unauthorised trades were4 done from above account between[protected] to 18=06-2008 without clients consent / instructions. Complaint to this effect was lodged with M/s India Infoline Ltd and M/s MCX.

To sort out above dispute M/s MCX with the consent of both the parties appointed Mr C.K. Basu. as Sole Arbitrator. 4 hearings were held.

Arbitration Proceedings concluded on[protected] and Arbitration Award was published as "The Respondent shall pay an amount of Rs. 69, 473.00 as compensation to the Applicant on account of his claim latest by[protected].

M/s India Infoline Ltd not paid compensation but filed a case vide Misc. Case No. 5766 of 2009 in the City Civil Court at Calcutta. Till now not finalised. The Advocate of M/s India Infoline Ltd is telling to my Advocate that case has been processed for payjment by M/s India Infoline Ltd but till date no payment has been received. They are not giving this in writing.

Please help to get this amount of compensation awarded in Arbitration Case.

My mailing address is [protected]@hotmail.com

Resp.sir
i have two loan 711464 &711185
i have taken loan in2014 june
and i paid new prossing fee to you on 13/10/2015 of Rs 22880 but till today i have not recived any recipt or clearification from you so please reply mefor that
And i want my tenar period chart
and sos and lod
Please proved it to me

Dear Sir, I would like to bring to your notice a case regarding cheating the consumers by India Infoline having their registered office at theatre road AC market 7th floor. The name of the employee is Tanusree Her Phone number is : - [protected] The case is : - I have applied for home loan on internet on various websites. Some how she has managed my number from internet.Since then she is continuously calling me that she will be...

Id: mangashi shivashankar manga h.No. 2-7-3, kurmawada jangaon. 506167 [protected];[protected] pan id: ascpm4350m please send me the following years balace sheet as soon as. Send to this mail id: [protected]@gmail.Com iam waiting for ur reply thanking you

I suffered paying penality after paying interest in time due to staff negligence, when i reported the same their is no response.Hope iifl staff will learn their work process and genuinely help customers.

I Mr.Somepalli Srinivas., applying mortgage loan.secandrabad branch.opp .secretariat telangana state.authority person came to my home and take cheques&property documents from me &my family no.s..on 10th December my a/c was debited by 2cheques.rs.18thousands..it were from Iifl.I have not received any loan amount but they present my blank cheques fraudelntly and cheated me. They said the cheques were present for preEMI.how bullish it, they are not issuing loan amount to me but they taken EMI from me.what is this type of management? It was clearly known as financial cheating. So please do justice to me.

My Self Niranjan Puthal i have (last 12-15 years) a treading account in india infoline company that is 151ANJAN. but my without knowledge it is transford from odisa to calcutta last 2-3 years. My complained is that when transford to calcutta they people are sell my all share and now charge me amount over phone. i totly fedoff in this system of this company so i want to reverse my amount to my account and close it immediately..

Dear Sir/Madam, My Gold Loan Account Number is GL5443608 with IIFL. I am visiting Pandav Nagar Branch (BM2271) since saturday for full and final settlement (repay) of my loan. But on saturday, the branch staff told me that their Branch Manager Mrs. Vandana was out for some meeting. They said me to come on Monday. And today again i called at [protected] at 10:45 am, someone said that Branch Manager has not come yet but she will arrive after 12:00 pm. So they said me to come after 12:00 pm. I called them again at 1:27 pm, now the staff said that Branch Manager is on leave today. What is this happening? Do IIFL has only one responsible person to release our Gold back to us? Is this the way to treat your customers (tommorow, today, leave, meeting, , , , etc) at IIFL? Sorry to say but i am really upset with all these. Even the previous staff was much better than them. 2 months back, i was not in Delhi, so i was not able to deposit interest on time. Just and only for 3 days late, Branch Manager sent 2 IIFL guys to my home. Can i ask why? In fact, my Gold (asset) is with you... i was only 3 days late. You charge penalty for late payment then why she sent someone to my home. What do IIFL thinks, "AM I A CRIMINAL" who submit his own gold to you and ran away? Please arrange some who can release my gold by tomorrow. Secondly, I will not pay any extra interest charges applicable from Saturday onwards. Sushil Sharma

as above mansion I am iifl Gold loan customer my account no. is GL3689342 in subhash nagar branch jaipur .
on 17th november 2015 approx 3:30 pm I have reached to branch to deposit interest for my account but I was surprised when I informed that my pledge jewellery is going for auction, when I ask branch office that how could company do that when I am depositing interest every quarter . they answer me "this is due to gold prices fall" . I says " Ok but according to law, company should intimate client before 10 days of auction by written notice on his mailing address, but I never got any notice at all . if company have send me notice then please give me registry no. or parsal no. " but they have no answer. so I call to toll free no.[protected] but they also not have any answer .

On 20th november when I go to deposit Difference of gold prices .I informed that company coated 1000/- auction charge in my account . And I was asked to pay this . It was also an illegal act . when company is not entitled to auction any artical then how could company coat auction charge when client is geniune and paying his interest on time and when he is not intimated by any notice .
It is illegal and pick pocketing services from iifl .
Customer care lines are recorded lines any you may also check conversation on given time schedule
called to called by time
[protected] [protected] 5:19 pm
[protected] [protected] 1:01 pm
please stop pick pocketing and give my 1000/- back

Hi, This is Sham, My Demat Login: shamch88. Actually I am a customer of IIFL and on 13 Nov 2015, I went to their IIFL branch at Minerva complex, paradise, Hyderabad and submitted my bank details along with the submission form to change my bank details from old one to new one. As per my relations manager Swati, Sujitha who assist me from their head office (IIFL, Secretariate, Hyderabad) and I had submitted my credentials there at Minerva branch person Mr.Laxmi Narayana. On Monday (i.e. 16th Nov 2015), I called to my RM (Swati & Sujitha) and asked for my bank account update, they said that the particular document was missing and we haven;t collected it. Upon they were asked me one more scanned copy of my bank details to be send through mail. Then I refused to give my details again and asked for the reason of my previously submitted document. They (Swati & Sujitha) replied to me with unprofessional language, said that they are not responsible for the document lost. Typically, they said daily many people joins in IIFL office and we could not remember each and every one (their name, contact details etc..). If you would like to escalate this issue with our manager, you wish to do. Additionally, I found that there is no proper coordination and communication between the IIFL branch office and IIFL head office.Simply they do not know what is happening in branch office and they dont even dare to know. Please look into this issue and take a action on them. Because, there might be many people who are engaged with similar incidents so far and they do not know what do they have to do. Regads, Sham