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India Infoline Finance [IIFL] Complaints & Reviews

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Updated: Apr 29, 2025
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India Infoline Finance [IIFL] reviews & complaints page 49

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A
amitaroras
Apr 21, 2016
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Address: 335073

Dear sir/madam.
My account with india infoline since 2007 They open my account life time with 555 rs with no amc charges but from last 2 years they cut charges from my account. my trading account 55140SRI, , , please refund my all money before call is coming from iifl that they are refund money & not cut any charges but they cut regularly. please solve my issue.
Amit kumar
cm- [protected]
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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    K
    Krishnabm
    from Bengaluru, Karnataka
    Apr 1, 2016
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    Address: Chennai, Tamil Nadu

    India InfoLine is a fraud and misleading company.

    I have a demat account BMIRALIK with india infoline for the past few years. When opening the Demat account, i have paid Rs.555/- which is a life time membership, by doing this, there is no annual fees or AMC charges for the demat account for the life time of the demat account. Now for the past 2 years, they are charging Rs.50/- per month as AMC charges and they are going on adding them as debit balance month on month to my account. And every month, they are going on adding recurring interest to that recurring debit balance.

    When opening the demat account, the demat broker has promised that the membership is free for life time and there is no AMC charges. Now they are charging monthly Rs.50/- as AMC charges, which is a false commitment towards a customer.

    And going by this, without informing me, they have sold so many of my shares at losses to close the debt balance. When i contacted them regarding them, the RM answered irresponsibly that every month you should pay the AMC charges or your shares will be sold out. Ok, i also accepted that, let it be, as they have sold my shares to close their debit balance of the demat account. i satisfied myself.

    After closing the debit balance, again once again they have started adding AMC charges to my account and started harassing me once again to pay the AMC charges, now the AMC charges are Rs.188 for 2 months( after adding interest on interest and interest on interest). Does anyone go to their branch every month and pay Rs.50/- AMC charges. Does the account holder does not have any other work, just pay monthly AMC charges to the IIFL or else they will charge interest on the recurring basis.

    This is harassing of customers on the part of the IIFL, i request the authorities to take action against the fraud company IIFL

    Then why they have charged Rs.555/- as life time membership charges. I request the India Infoline to close my account and refund my money

    Thanks and Regards,
    Murali
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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      S
      saswata82
      from Kolkata, West Bengal
      Mar 31, 2016
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      Address: Kolkata, West Bengal, 700094
      Website: www.indiainfoline.com

      Dear Sir/Madam
      I am the latest victim of india infoline fraud. The name of the employee is Arunima Dutta. Her phone number is : - [protected]. In my case as well she is saying all the customers that she is calling from RBI ombusdman department but she is actually calling from India Infoline. The sad part is that I have believed her words and invested in four Aegon religare policies. The total policy amount is 5.5 lac.All my hard earned money has been wasted.I am totally at loss.

      The policy nos are as follows:

      [protected]
      [protected]
      [protected]
      [protected]

      The other person who had come and collected the documents from my home is Aniruddha Mukherjee. He is sales manager of India Infoline.

      Please advise me how to get my hard earned money back and how to punish the india infoline employee for cheating me day after day.
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Yes they have done this to many people and on complaining to IIFL they just sacked them and took no legal action against them. It took at shakespeare sarani office Kolkata.
      catch their collars madam and complain to IRDA and Religare for mis-sale.
      Hello,
      Is it true IIFL sacked these two people? IIFL should have taken this step much earlier. They should keep this people behind the bars in police station. Do you know anyone from IIFL with whom I can contact in this regard. I want my money back.
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        A
        amitaroras
        Mar 17, 2016
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        Address: 335001
        Website: WWW.INDIAINFOLINE.COM

        Dear sir/madam,
        My account 55140SRI with india infoline since 2007, they open my life time account with 555 charges, now i see they cut 50 rupees month regularly for the name of amc charges monthly, they cut 700-800 rupees, also not refunded 555 charges they charges for life time amc charges as they say free.its really a false commitment & bad bad service done by iifl. I really impressed with all other facilities of india infoline, but know then charges hiddenly that is not correct, please refund all my money in my account u cut without any information.
        AMIT KUMAR
        CLIENT ID- 55140SRI
        CELL NO. [protected], [protected]
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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          K
          Kirru20
          from Mumbai, Maharashtra
          Mar 12, 2016
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          Address: Prakasam, Andhra Pradesh, 523187

          Respected sir,
          I Miriyala Vijayalakshmi, Loan Account No. [protected]. Sir I have some unnoticed deductions, deducted by ECS (IIFL).
          Why IIFL not informed about deductions as SMS.
          Example dated on 02/01/2016 to 27/01/2016 in my account balance is 27959.02 Rupee's and above it's sufficient balance to EMI.. But your IIFL Branch Officials are not deducted my EMI and informed to me on 27/01/2016, then I paid the EMI at Chirala branch and got a receipt.. At the same time I got a SMS of IIFL about payment..
          After that I paid next EMI in same branch, but before 3Days of EMI AT the same time I got a SMS about payment..But after 3days some amount deducted by IIFL...it's repeated so many times...
          It means 1. IIFL chirala branch is not updated my loan. But I got SMS.
          2. Before 3Days of EMI IIFL sent to me a SMS to available balance of EMI..
          Why your IIFL Branch Not informed to me about deductions...
          3.If i failed in timely payment of EMI, IIFL is changed the penalty..
          But
          How IIFL deducted my amount after receiving the EMI.
          I have paid SMS of payment before 3 days of EMI.

          So, I need to deactivate my ECS from my SBI account...I want to pay the EMI only in your Branch.
          Reply to me in this regards...
          Thanking you sir...
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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            C
            chander mohan talwar
            from Lucknow, Uttar Pradesh
            Mar 10, 2016
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            Address: 226020

            Please issue us L O D & track record &force closer of our account's no. 7210383 &724497 as soon as possible
            regard
            chander mohan talwar
            d s 22 nirala nagar
            lucknow
            ph no [protected]
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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              L
              layad
              from Kolkata, West Bengal
              Feb 17, 2016
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              Address: Kolkata, West Bengal, 700051

              I had opened one trading account in the name of DAYAL SINGH RATHORE HUF with M/s India Infoline Ltd Kolkata on 3rd December, 2007.

              Unauthorised trades were4 done from above account between[protected] to 18=06-2008 without clients consent / instructions. Complaint to this effect was lodged with M/s India Infoline Ltd and M/s MCX.

              To sort out above dispute M/s MCX with the consent of both the parties appointed Mr C.K. Basu. as Sole Arbitrator. 4 hearings were held.

              Arbitration Proceedings concluded on[protected] and Arbitration Award was published as "The Respondent shall pay an amount of Rs. 69, 473.00 as compensation to the Applicant on account of his claim latest by[protected].

              M/s India Infoline Ltd not paid compensation but filed a case vide Misc. Case No. 5766 of 2009 in the City Civil Court at Calcutta. Till now not finalised. The Advocate of M/s India Infoline Ltd is telling to my Advocate that case has been processed for payjment by M/s India Infoline Ltd but till date no payment has been received. They are not giving this in writing.

              Please help to get this amount of compensation awarded in Arbitration Case.

              My mailing address is [protected]@hotmail.com
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                P
                Pramod R Varma
                from Mumbai, Maharashtra
                Feb 9, 2016
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                Address: 424101

                Resp.sir
                i have two loan 711464 &711185
                i have taken loan in2014 june
                and i paid new prossing fee to you on 13/10/2015 of Rs 22880 but till today i have not recived any recipt or clearification from you so please reply mefor that
                And i want my tenar period chart
                and sos and lod
                Please proved it to me
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                  S
                  shivamthakkar06
                  Jan 13, 2016
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                  Cheating and fraud

                  Address: 700001
                  Website: associates.indiainfoline.com

                  Dear Sir, I would like to bring to your notice a case regarding cheating the consumers by India Infoline having their registered office at theatre road AC market 7th floor. The name of the employee is Tanusree Her Phone number is : - [protected] The case is : - I have applied for home loan on internet on various websites. Some how she has managed my number from internet.Since then she is continuously calling me that she will be...
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                  BUSSA KEDARISHWAR
                  from Nizamabad, Telangana
                  Jan 8, 2016
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                  Address: Warangal, Andhra Pradesh, 506167

                  Id: mangashi shivashankar manga h.No. 2-7-3, kurmawada jangaon. 506167 [protected];[protected] pan id: ascpm4350m please send me the following years balace sheet as soon as. Send to this mail id: [protected]@gmail.Com iam waiting for ur reply thanking you
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  I am telling you sir, they will not do these services to their customers.. I requested for interest certificate of my home loan, and they replied back saying download it from the app from google store.
                  Any other service provider would first provide the certificate and then they will say from next time you can download from the app. But this bank is a lazy bank and they don't even respond to your calls on time and do things on time.
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                    K
                    Kumar Poth
                    from Hyderabad, Telangana
                    Dec 18, 2015
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                    Address: 500080

                    I suffered paying penality after paying interest in time due to staff negligence, when i reported the same their is no response.Hope iifl staff will learn their work process and genuinely help customers.
                    I suffered paying penality after paying interest in time due to staff negligence, when i reported the same their is no response.Hope iifl staff will learn their work process and genuinely help customers.
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                      S
                      somepalli
                      from Kotamangalam, Kerala
                      Dec 12, 2015
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                      Address: Hyderabad, Andhra Pradesh, 500002
                      Website: iifl

                      I Mr.Somepalli Srinivas., applying mortgage loan.secandrabad branch.opp .secretariat telangana state.authority person came to my home and take cheques&property documents from me &my family no.s..on 10th December my a/c was debited by 2cheques.rs.18thousands..it were from Iifl.I have not received any loan amount but they present my blank cheques fraudelntly and cheated me. They said the cheques were present for preEMI.how bullish it, they are not issuing loan amount to me but they taken EMI from me.what is this type of management? It was clearly known as financial cheating. So please do justice to me.
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                        N
                        Niranjan Puthal
                        from Delhi, Delhi
                        Dec 8, 2015
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                        Address: Khordha, Odisha, 751016

                        My Self Niranjan Puthal i have (last 12-15 years) a treading account in india infoline company that is 151ANJAN. but my without knowledge it is transford from odisa to calcutta last 2-3 years. My complained is that when transford to calcutta they people are sell my all share and now charge me amount over phone. i totly fedoff in this system of this company so i want to reverse my amount to my account and close it immediately..
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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                          J
                          jazzysushil
                          from Noida, Uttar Pradesh
                          Dec 7, 2015
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                          Address: New Delhi, Delhi, 110092

                          Dear Sir/Madam, My Gold Loan Account Number is GL5443608 with IIFL. I am visiting Pandav Nagar Branch (BM2271) since saturday for full and final settlement (repay) of my loan. But on saturday, the branch staff told me that their Branch Manager Mrs. Vandana was out for some meeting. They said me to come on Monday. And today again i called at [protected] at 10:45 am, someone said that Branch Manager has not come yet but she will arrive after 12:00 pm. So they said me to come after 12:00 pm. I called them again at 1:27 pm, now the staff said that Branch Manager is on leave today. What is this happening? Do IIFL has only one responsible person to release our Gold back to us? Is this the way to treat your customers (tommorow, today, leave, meeting, , , , etc) at IIFL? Sorry to say but i am really upset with all these. Even the previous staff was much better than them. 2 months back, i was not in Delhi, so i was not able to deposit interest on time. Just and only for 3 days late, Branch Manager sent 2 IIFL guys to my home. Can i ask why? In fact, my Gold (asset) is with you... i was only 3 days late. You charge penalty for late payment then why she sent someone to my home. What do IIFL thinks, "AM I A CRIMINAL" who submit his own gold to you and ran away? Please arrange some who can release my gold by tomorrow. Secondly, I will not pay any extra interest charges applicable from Saturday onwards. Sushil Sharma
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                            Y
                            yudhishtherv
                            Nov 20, 2015
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                            Address: 302016

                            as above mansion I am iifl Gold loan customer my account no. is GL3689342 in subhash nagar branch jaipur .
                            on 17th november 2015 approx 3:30 pm I have reached to branch to deposit interest for my account but I was surprised when I informed that my pledge jewellery is going for auction, when I ask branch office that how could company do that when I am depositing interest every quarter . they answer me "this is due to gold prices fall" . I says " Ok but according to law, company should intimate client before 10 days of auction by written notice on his mailing address, but I never got any notice at all . if company have send me notice then please give me registry no. or parsal no. " but they have no answer. so I call to toll free no.[protected] but they also not have any answer .

                            On 20th november when I go to deposit Difference of gold prices .I informed that company coated 1000/- auction charge in my account . And I was asked to pay this . It was also an illegal act . when company is not entitled to auction any artical then how could company coat auction charge when client is geniune and paying his interest on time and when he is not intimated by any notice .
                            It is illegal and pick pocketing services from iifl .
                            Customer care lines are recorded lines any you may also check conversation on given time schedule
                            called to called by time
                            [protected] [protected] 5:19 pm
                            [protected] [protected] 1:01 pm
                            please stop pick pocketing and give my 1000/- back
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                              S
                              Shyam8899
                              from Pune, Maharashtra
                              Nov 17, 2015
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh
                              Website: www.indiainfoline.com

                              Hi, This is Sham, My Demat Login: shamch88. Actually I am a customer of IIFL and on 13 Nov 2015, I went to their IIFL branch at Minerva complex, paradise, Hyderabad and submitted my bank details along with the submission form to change my bank details from old one to new one. As per my relations manager Swati, Sujitha who assist me from their head office (IIFL, Secretariate, Hyderabad) and I had submitted my credentials there at Minerva branch person Mr.Laxmi Narayana. On Monday (i.e. 16th Nov 2015), I called to my RM (Swati & Sujitha) and asked for my bank account update, they said that the particular document was missing and we haven;t collected it. Upon they were asked me one more scanned copy of my bank details to be send through mail. Then I refused to give my details again and asked for the reason of my previously submitted document. They (Swati & Sujitha) replied to me with unprofessional language, said that they are not responsible for the document lost. Typically, they said daily many people joins in IIFL office and we could not remember each and every one (their name, contact details etc..). If you would like to escalate this issue with our manager, you wish to do. Additionally, I found that there is no proper coordination and communication between the IIFL branch office and IIFL head office.Simply they do not know what is happening in branch office and they dont even dare to know. Please look into this issue and take a action on them. Because, there might be many people who are engaged with similar incidents so far and they do not know what do they have to do. Regads, Sham
                              Jun 13, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Nov 24, 2015
                              India Infoline Finance [IIFL] Customer Care's response
                              Dear Sham Kumar,

                              We have provided required clarification on your registered mail Id.

                              Warm Regards,
                              Team IIFL.
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                                D
                                dharampaly
                                from Delhi, Delhi
                                Nov 12, 2015
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                                Address: New Delhi, Delhi, 110059
                                Website: www.indiainfoline.com

                                Ear Sir/Mam

                                This is to bring in your notice that i have taken a vehicle loan from your company.
                                I have provided you the ECS of SBI for repayment.I found that ecs is hitting my account.I have intimated you earlier as well for the same.

                                When i visited to pay the emi of the last month then i was told that there is overdue in the account.

                                I have given you the ecs for loan repayment but its not hitting in the account neither in Oct or november month .Balance are maintained in the account.
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                                  vikramsinghvicky
                                  from Gurgaon, Haryana
                                  Nov 5, 2015
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                                  Address: Mumbai City, Maharashtra
                                  Website: www.India infoline.com

                                  It is a company which doesn't differentiate between a commission paid agent and an employee ... H.R department means nothing here ...salary is Dependant on the target completion .I haven't got my October months salary .so in this case what an employee should do .. Contacted with hr they say contact with your manager he will approve your salary..
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                                    aviana
                                    from Kolkata, West Bengal
                                    Nov 4, 2015
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                                    Address: 201301
                                    Website: not sure

                                    This is a company where two persons named Shubham and Chirag are the Area Manager and they are running the Insurance process and they are charging (Rs. 20000/- - Rs. 200000/-) the customers and they are giving fake promises. After all those things the Area Managers are also taking advantage from the Lady Employee by proposing them and asking them for Date and etc. This company is located in Noida Sector-63 and I want the Consumer Court to take strict Action against this company and against all the Managers.
                                    customer support has been notified about the posted complaint.
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                                      Sunil Tolani
                                      from Ahmedabad, Gujarat
                                      Nov 3, 2015
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                                      Address: 390001

                                      Hi This is to informe u that i have submitted my pf withdrowal foarm at baroda office, dated 26th feb-15, that has been recived at regional office mumbai on 28th feb-15, as per pod number. but till date i am not recived any amount of my PF. My PF acount is as mentioned below. Name : Sunil Tolani PF No: MH/BAN/0044546/000/0016881 EMP Code : C108773 location : baroda-Gujrat kindly provide the my pf account status at earlieast.
                                      customer support has been notified about the posted complaint.
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