India Infoline Finance [IIFL] Complaints & Reviews

From 05.08.2014 onwards monthly AMC charges levied to me. But as per initial agreement between IIFL and me I paid INR 555.00 at the time of account opening. INR 555.00 credited back to my account on 16.12.2014. For the same many mails and reminders sent to IIFL. Hence in this regard it was requested to IIFL to credit back the AMC charges with interest( which IIFL is imposing to me in case of negative margin) deducted (on 08.08.2014- INR 44.91, 03.09.2014- INR 44.94, 07.10.2014- INR 44.94, 03.11.2014- AMC merged with bill, 03.12.2014- INR 73.03) before credit of INR 555.00 i.e. 16.12.2014. But still M/s IIFL is not crediting the AMC charges which elvied to me before crediting of INR 555.00.

Hello sir,

How are you, i hope you are doing well,

Sir i would like to draw your special attention towards the politics which is going on in your company due to which my family is in disturbed mood.

Sir my name is vishal raghav, as we have requested for loan from one of the apex company india infoline, known for commitments and best services,

But as being a customer what i think " this is not true with respect of due commitments"

I want to introduce with my problem,
We brought a free hold property in rohini sec - 22 with 52 gaz.
We approached for a loan worth rs 16, 00, 000 from one of agent arun kumar (Relationship manager, branch - moti nagar) of india infoline, as i know that every company has a norms and policies in processing a loan, we got a call from arun kumar as said, we are enable to process a loan of rs 16, 00, 000, so as per company standard we can provide you a loan of rs 14, 00, 000,

So with this regard, we had agreed with this loan amount worth rs 14, 00, 000. And we have already fullfilled with required documents, and whatever the cheque for process a loan that also has been debited from my account on commitment and as per standard of company with due amount of rs 14, 00, 000.

And even i got a message as :dear customer, thanks you for chossing iihfl. Your loan application no. 728788 / 728790 for 7, 00, 000 / 7, 00, 000=rs14, 00, 000, is in process at our delhi - moti nagar.

And within after 1 week i got another message as my proceesed cheque has been also debited.

Now i am facing a trouble as arun kumar is creating a problem and denying to sanction a loan of rs 14, 00, 000. And force us for take a loan of rs 12, 00, 000 or rs 13, 00, 000.

There are some questions which comes in my mind, as
1) if the company id not sure on what amount should be approved so why my cheque has bben debited ?

2) why am i getting the message as your lkoan amount is in process ?

3) why arun kumar is forcing us for taking a loan of rs 12, 00, 000 or rs 13, 00, 000 instead of, as we are in need of rs14, 00, 000 as per committment of india infoline customer care and i am eligible for this amount?


Sir what i think there is some politics is going on, which is not good, and we are in urgent need of loan as we are in short of liquid cash.

Please help us as my family feel very uncomfortable.

I hope you will look into this matter, and give us positive reply

Thankyou
Vishal raghav

I mr. Subhasis mangaraj i have a treading account in india infoline company but thank is that after the resignation my relationship manager my account had transford from odisa to calcutta then nobody did not agree to lisin my complane. My complained is that at the time of opening my account my manager had told me that the facilities of this account is the amc is single time but now the company is charging every month rs. 45 / - now i totly fedoff in this system of this company so i want to close my account but the interesting part of the story is now the company is telling me that now the signature have given by you that is do not match so you could not close that account.

My account no is 2104subh.

I mr. Subhasis mangaraj i have a treading account in india infoline company but thank is that after the resignation my relationship manager my account had transford from odisa to calcutta then nobody did not agree to lisin my complane. My complained is that at the time of opening my account my manager had told me that the facilities of this account is the mac is single time but now the company is charging every month rs. 45 / - now i totly fedoff in this system of this company so i want to close my account but the interesting part of the story is now the company is telling me that now the signature have given by you that is do not match so you could not close that account.

My account no is 2104subh.

I have nsdl account (account no.[protected] i have 32 shares for godrej consumer. I have bye share and activate for account and start tredding. So please activeate my account . My account deatis are under:

name : jayesh arunbhai shah

id : 10430544

mobile numer : [protected]

I have a demat account (client-id: SANGEETV) with IIFL since long, but now I want to close this account and transfer the holdings to another demat. My relationship manager, (Sunny) who has been assigned recently, met me last week and discussed the matter at length and agreed to come the next week with the forms and do the needful. But now he refuses to come and close my account. Under the circumstances, I would like your intervention to guide me to close this account and depart with no hard feelings. Kindly send me the office address near to Preet Vihar/ east delhi wherein I can meet your representative and close my account. Looking forward for an early action from your end.

i am from ahmedabad, gujarat... shashank shah : [protected] i got a phone call from IIFL they call me your son won any quiz competition and please come with your wife at our office and collect your son's certificate and gift, there is family function at our office and force to come with my wife, after that i went there they told me we would like to explain you insurance plan if you like then buy it otherwise take certificate & holiday voucher and go home, i agree to understand, they explain me about IIFL and reliance insurance company, at the end of they show me smart cash plus plan and on paper they calculate my 16 years plan... as per that they told me about combo plan (husband+wife) sum assure is Rs. 7, 40, 000.00 and give me commitment, i got 5, 18, 000 (70%) in between 4 years to 13 year and after 16 year i got 100% (740000.00)+ 4% every years bonus means 64% (473600.00) + 30% (222000.00) loyalty bonus. total is : 518000+1435600. india infoline office : they rented an office at 308, 3rd floor, sukhsagar complex, nr. hotel foutune landmark, ushmanpura, ahmedabad. contact person at there : miss. avani patel : [protected]

I have demat account with India Infoline, ahmedabad since last five years with lifetime free category, now without any intimation from 2014 company deducted Yearly 600 Rs approx. AMC charges. Now when i call customer care they asked me the another scheme that your account in not higher than 2lac portfolio so we charge only 100 rs per year, but they did not return back previously deducted money. so help me to get my money back my mo no is[protected].

This is regarding my trader account with secunderabad branch, id: tabraham.
I am a project management consultant, with two decades of profession experience with reputed banks in managerial cader india & abroad, i served with u s defense for two years.
I have been an active client since six months, was assigned a lady named prerna, who did a commendable job..However since the past two months has been pathetic as they replaced her with a rude guy namely c. Krishna mohan, who does not possess any relationship manager qualities. He is rude & blunt, doesn't attend to calls politely. I have been trying to redeem my mutual fund shares since, second week of may..This person never gave me a positive response till last week...When he started argueing that, he did not care who i am, my money or account does not matter any much for him..As the company has appointed him & they pay him..So he does not care who i am..Or anything.
My mutual fund has been redeemed on monday, but has not been credited to my account till date !
I have send mails to officials, but none responded & no one has contacted me regarding the issue !
I do not wish to call that person & be humiliated...
I requested a new relationship manager with whom i can interact & discuss business..Not with c krishna mohan who is under the impression that the company and we owe him..& he is doing us a favor...By dealing with ouor shares.
I request iifl to kindly, get these head strong people some quality training before you designate them these positions.

Sir/madam,

I have availed gold loan on 25.01.2013 at rajamundry-devichowk branch (Bm2982).

Loan details as below:

Name : poshi babu vara
Loan no: gl2382007
Receipt num 2445231
Uniq identity num 7f5d8e49

I already repaid up to date interest up to feb-2014 in the month of feb-2014 itself.

After that i have not received any call or any notice letter from iifl.

I went to the devichowk branch on 01.07.2015 to close my jewel loan but i was shocked by the answer given by the iifl staff that my jewels went for auction to mumbai.

With out giving any notice and intimation how will iifl will auction my jewels, but iifl staff informed to me they already sent notice to my address but i didn't received any notice from iifl.

Then furnish the details of the notice with register post number and please send the public paper auction notice image in 2 languages in 2 news paper to my mail with dates of publish.


For your kind information i am attaching my jewel sanction letter copy.

Kindly do the needful at the earliest.


With regards

Poshi babu vara.

Celll: [protected] and [protected]
E mail : [protected]@gmail.com

Dear Sir/Madam, Iam Mrs.Sukanya N, i had availed gold loans from past 4 years and been paying interest regularly and closed two loans but now iam in a bad financial position and unable to pay further interest for loans so, iam requesting you to wave off the interest for this quarter and i will pay the principal amount for the two gold loans and close. GL4732735 and GL4732711 Thank You, Mrs.Sukanya N [protected]

Dear Sir I am a very old customer of IIFL. My login id is RANJUKUB. Few days back Mr Ranjit prasad (RELATIONSHIP manager) phoned me and asked about the new IPO Manpasand. I refused him to buy. But without my consent, he purchased this IPO. Since my acount did not have sufficient funds so You people sold some of the shares in my holding. This caused me financial loss for the reason to which I am not responsible. I am feeling cheated and thinking of closing my account from IIFL and going for some other platform if you do not take some action against my complain. Ranju Kumari Baranwal. client ID RANJUKUB

Sir, At the fag end of March, 15, i rcvd a call from one Mr. JP Sharma calling himself to be from the Insurance Verification Dept, said that a bonus has been accrued against the LIC policy of my B-in-L for which I had to show some relationship insurance. He forced me to take an insurance policy in Future Generali for Rs. 25, 000 and later with Bharti AXA for Rs. 35, 000. Now, the phone numbers have been switched off and nobody responds. Pressurizing people to take insurance have formed the basis of insurance canvassing. Requesting you to look into the matter urgently especially with India Infoline.

I received calls from this[protected] number. He was telling me that he is from City bank Delhi head office and he provide me Rs.10, 00, 000/- loan against only Future Generali insurance policy with premiums of Rs.50000/- per year. I got the policy but not received loan. They have cheated me. They don't pick the phone. There should be a legal case against them. They do policy on telling loan on behalf of insurance policy. Plz beware all from these calls. The broker India Infoline is someway indulge in this activity. the other numbers are [protected], [protected], [protected], [protected]

Dear Sir/Madam My Name Sunil Tolani & Employee ID C 108773 & PF NO MH/BAN/0044546/000/16881 which is courier through Maruti Air on 26/2/2015 from Ahmedabad office to Mumbai office which is received on 28/2/2015 But seems to be yet they have not processed, As I checked the status of my claim online side. My Email Id [protected]@yahoo.co.in

Sir I want to lodge a complaint against your branch employee for unethical behavior. Sir today 11:00 am in the morning I went to bank for depositing of cash 5 lac. I stand in a Que when my turn came teller of the branch started to collect cash from others customer when i requested her to free myself 1st because it was my turn then she shouted on me and said it is huge cash i will take it in bulk. Then I approach to bank complaint desks there branch DM was on sheet she did not lodge my complaint and also she has not given mail id where i can complaint. Both of lady Disgrace me and scene did not stopped then teller told one note is less in your packet then I ask her to check the packet with hand count before me then she told there is fake not in the cash. I could not understand first she said there is 1 note short and the same time said there is fake note. When i ask her to show me note she did not care and after five minute she showed. Above all sir she had not counted cash before me and when i ask her to why you have not checked cash before me then too she did not care . When I approach to Sr Officer DM she shouted on me and my staff who was along with me. And for your kind information I am also a cashier in my branch and i have checked all notes in note detected machine and counted them. Dear sir kindly check the CC TV camera of your branch and give me proper solution. Branch name give below Mohali phase 10 branch code 001525

Hi, I am holding Dmat and Trading account with India Infoline since last 3-4 years. At the time of opening I opted for Rs 555 scheme for life time free maintenance (like AMC etc...). But, from last 1 year or so, I am being charged Rs 43 every month. This is very unprofessional that without informing me and without given a choice, I am being charged. My Client Id : MOHIRAST Name : Mohit Rastogi

I just got a call from your number +[protected], the person offered me so that I can buy SBI mutual fund today @10/Share. He also told me that prices will never go below the at part value of INR 10/-. If you allow this kind of misleading info to other people with no knowledge at all, it is no good and unlawful. The person called me on May 20, 2015 at 2:23PM from +[protected].

I have a Dmat.account in India infoline ID12034730 in Gurgaon.I sent a application on dated23.05.15by speed post for address change. I haven't got any information so far.Please inform me about this matter. Thanking you Nawalkishorbhatt A-455DurgaVihar NewDelhi110080 Mob.[protected]

My name is divyanshu gautam.i live in shahdara, delhi- 110032.my phone no is [protected].i working for iifl noida sec-60.my dm name is ritu doggra, my aream manager is adil khan.one day i working in the office regullar bases then my tl coming me then he saw today is ur last day in the office as a dm oder.& tl say ur salary in ur bank account.but company dnt pay my salary.my Emp code is A196313.pls sir pay my salary