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India Infoline Finance [IIFL] Complaints & Reviews

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Updated: May 18, 2026
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India Infoline Finance [IIFL] reviews & complaints page 51

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S
subhasis mangaraj
from Mumbai, Maharashtra
Jul 24, 2015
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Address: Cuttack, Odisha

I mr. Subhasis mangaraj i have a treading account in india infoline company but thank is that after the resignation my relationship manager my account had transford from odisa to calcutta then nobody did not agree to lisin my complane. My complained is that at the time of opening my account my manager had told me that the facilities of this account is the mac is single time but now the company is charging every month rs. 45 / - now i totly fedoff in this system of this company so i want to close my account but the interesting part of the story is now the company is telling me that now the signature have given by you that is do not match so you could not close that account.

My account no is 2104subh.
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2015
India Infoline Finance [IIFL] Customer Care's response
Dear Subhasis, Sorry for the late reply. Further, we have reverted to you in this regards on your registered mail id. Warm Regards, Team IIFL.
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    rupalj210
    Jul 20, 2015
    Resolved
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    Resolved

    Address: Ahmedabad, Gujarat

    I have nsdl account (account no.[protected] i have 32 shares for godrej consumer. I have bye share and activate for account and start tredding. So please activeate my account . My account deatis are under:

    name : jayesh arunbhai shah

    id : 10430544

    mobile numer : [protected]
    Complaint marked as Resolved 
    customer support has been notified about the posted complaint.
    Verified Support
    Jul 23, 2015
    India Infoline Finance [IIFL] Customer Care's response
    Dear Jayesh,With regards to your query, please note that our officials would speak to you and address the concern. Further, you can also reach us at[protected] or write to us at [protected]@indiainfoline.com
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      T.VENKATESH WAR REDDY
      from Mumbai, Maharashtra
      Jul 20, 2015
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      Gold loan auction without notice and paper add

      Address: Hyderabad, Andhra Pradesh

      Hello sir
      I am customer of gold loan in IIFL at Vansthalipuram Branch, Hyderabad, Telangana

      Gold Ac no are

      GL3851348, GL3833008, GL3833016, GL3833020, GL3832888, GL3833017,
      GL3833007, GL3833154, GL3833009, GL3832555, GL3825747, GL3849495

      As branch manager called me on 14/07/2015 that my gold would be auctioned on 22/07/2015.so i asked branch to give some time to pay the interest...
      Helpful
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      S
      Sangeeta V
      from Kolkata, West Bengal
      Jul 17, 2015
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      I have a demat account (client-id: SANGEETV) with IIFL since long, but now I want to close this account and transfer the holdings to another demat. My relationship manager, (Sunny) who has been assigned recently, met me last week and discussed the matter at length and agreed to come the next week with the forms and do the needful. But now he refuses to come and close my account. Under the circumstances, I would like your intervention to guide me to close this account and depart with no hard feelings. Kindly send me the office address near to Preet Vihar/ east delhi wherein I can meet your representative and close my account. Looking forward for an early action from your end.
      Complaint marked as Resolved 
      customer support has been notified about the posted complaint.
      Verified Support
      Jul 20, 2015
      India Infoline Finance [IIFL] Customer Care's response
      Dear Sangeeta, Sorry for the inconvenience caused. Our official will get back to you as soon as possible .Regards, Team IIFL
      Hello sir,

      My user ID is ROUR0598, I have two accounts (equity and commodity) in Infoline, but I do not have so much fund to invest in commodity market, thus I do not want to continue the commodity account, however, in commodity account there is 1000 rupees is deposited since 9 years, which I want to transfer to my demate account (equity).
      Or if I close my commodity account, then does my money (1000 rupees) will automatically transfer to equity trading account.
      If, yes, please tell me the procedure to close my commodity account in Infoline.
      India Infoline Finance [IIFL] Customer Care's response, Jan 30, 2018
      Verified Support
      Dear Sir,

      We request you to call us on Customer Service No. 022-40071000 or mark us a mail on [email protected] from your registered E-Mail ID for your concerns.

      Regards,
      Team IIFL.
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        G
        Gagan Varshney
        Jul 9, 2015
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        Unauthorized AMC Charges

        Address: Aligarh, Uttar Pradesh

        I had demat account with you with client id GAGAN192.On the time of opening of account i opt for the Rs. 555 AMC for lifetime free. i was not active in market since last 15 months but last week i had figured out that the Rs. 45 is being debited from my account every months since July on the name of AMC charges. this is totally fraud as You not stuck on your own points....
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        shashank1977
        from Ahmedabad, Gujarat
        Jul 4, 2015
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        Resolved

        Address: Ahmedabad, Gujarat

        i am from ahmedabad, gujarat... shashank shah : [protected] i got a phone call from IIFL they call me your son won any quiz competition and please come with your wife at our office and collect your son's certificate and gift, there is family function at our office and force to come with my wife, after that i went there they told me we would like to explain you insurance plan if you like then buy it otherwise take certificate & holiday voucher and go home, i agree to understand, they explain me about IIFL and reliance insurance company, at the end of they show me smart cash plus plan and on paper they calculate my 16 years plan... as per that they told me about combo plan (husband+wife) sum assure is Rs. 7, 40, 000.00 and give me commitment, i got 5, 18, 000 (70%) in between 4 years to 13 year and after 16 year i got 100% (740000.00)+ 4% every years bonus means 64% (473600.00) + 30% (222000.00) loyalty bonus. total is : 518000+1435600. india infoline office : they rented an office at 308, 3rd floor, sukhsagar complex, nr. hotel foutune landmark, ushmanpura, ahmedabad. contact person at there : miss. avani patel : [protected]
        Complaint marked as Resolved 
        customer support has been notified about the posted complaint.
        Verified Support
        Jul 06, 2015
        India Infoline Finance [IIFL] Customer Care's response
        Dear,Shashank, Sorry for the inconvenience caused. Our officials will revert to you at the earliest. Regards, Team IIFL
        Verified Support
        Jul 07, 2015
        India Infoline Finance [IIFL] Customer Care's response
        Dear Shashank, Please note that we have forwarded your concern to the respective insurance team and you can also get in touch with them at cs.[protected]@indiainfoline.com. Regards, Team IIFL
        Dear Mr. Shashank,

        We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we are glad that we were been able to assist with your concern. Please write to us for any clarification regarding the same.

        Regards,
        Reliance Life Insurance
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          C
          chirag.suthar
          from Mumbai, Maharashtra
          Jul 3, 2015
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          Address: Mumbai City, Maharashtra

          I have demat account with India Infoline, ahmedabad since last five years with lifetime free category, now without any intimation from 2014 company deducted Yearly 600 Rs approx. AMC charges. Now when i call customer care they asked me the another scheme that your account in not higher than 2lac portfolio so we charge only 100 rs per year, but they did not return back previously deducted money. so help me to get my money back my mo no is[protected].
          Complaint marked as Resolved 
          Verified Support
          Jul 06, 2015
          India Infoline Finance [IIFL] Customer Care's response
          Dear Chirag,Sorry for the inconvenience caused. Our officials will get back to you shortly.Regards, Team IIFL
          Verified Support
          Jul 07, 2015
          India Infoline Finance [IIFL] Customer Care's response
          Dear Chirag, With regards to your query, we have reverted with the clarification to the registered email address. Regards, Team IIFL
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            A
            abraham5869
            from Hyderabad, Telangana
            Jul 2, 2015
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            Resolved

            Address: Hyderabad, Andhra Pradesh

            This is regarding my trader account with secunderabad branch, id: tabraham.
            I am a project management consultant, with two decades of profession experience with reputed banks in managerial cader india & abroad, i served with u s defense for two years.
            I have been an active client since six months, was assigned a lady named prerna, who did a commendable job..However since the past two months has been pathetic as they replaced her with a rude guy namely c. Krishna mohan, who does not possess any relationship manager qualities. He is rude & blunt, doesn't attend to calls politely. I have been trying to redeem my mutual fund shares since, second week of may..This person never gave me a positive response till last week...When he started argueing that, he did not care who i am, my money or account does not matter any much for him..As the company has appointed him & they pay him..So he does not care who i am..Or anything.
            My mutual fund has been redeemed on monday, but has not been credited to my account till date !
            I have send mails to officials, but none responded & no one has contacted me regarding the issue !
            I do not wish to call that person & be humiliated...
            I requested a new relationship manager with whom i can interact & discuss business..Not with c krishna mohan who is under the impression that the company and we owe him..& he is doing us a favor...By dealing with ouor shares.
            I request iifl to kindly, get these head strong people some quality training before you designate them these positions.
            Complaint marked as Resolved 
            customer support has been notified about the posted complaint.
            Verified Support
            Jul 06, 2015
            India Infoline Finance [IIFL] Customer Care's response
            Dear Abraham, Sorry for the inconveniece and delay caused. Your complaint has been forwarded to concerned department. Our officials will get back to you shortly. Regards, Team IIFL
            Verified Support
            Jul 07, 2015
            India Infoline Finance [IIFL] Customer Care's response
            Dear Abraham,With regards to your query, we have reverted with the clarification to the registered email address. Regards, Team IIFL
            This is an extention to my previous complaint ! I have been trying hard to connect & seek solution with IIFL but they seem to be much busy with other things than their clients.
            Firstly, I explained that I am left with no proper relationship with the company as people over there are quite busy & rude they do not respond politely..for this the Customer Service has advised me to download a form & submit a request in order to assign me to another Relationship Manager...which is quite surprising !!!
            The company should take the suggestion seriously & implement the requisite action.

            Secondly, the Mutual funds, which I am trying to redeem since second week of May, has not been done yet ! I have spent time & Money to communicate with your Relationship Manager since May second week..but till date nothing has been done ! Moreover my mails & calls are being ignored seriously.

            I request the Management to kindly provide me with mail ids of people to whom I can escalate the matter for proper resolution than beating around the bush.
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              P
              poshi babu
              from Pune, Maharashtra
              Jul 1, 2015
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              Resolved

              Address: East Godavari, Andhra Pradesh

              Sir/madam,

              I have availed gold loan on 25.01.2013 at rajamundry-devichowk branch (Bm2982).

              Loan details as below:

              Name : poshi babu vara
              Loan no: gl2382007
              Receipt num 2445231
              Uniq identity num 7f5d8e49

              I already repaid up to date interest up to feb-2014 in the month of feb-2014 itself.

              After that i have not received any call or any notice letter from iifl.

              I went to the devichowk branch on 01.07.2015 to close my jewel loan but i was shocked by the answer given by the iifl staff that my jewels went for auction to mumbai.

              With out giving any notice and intimation how will iifl will auction my jewels, but iifl staff informed to me they already sent notice to my address but i didn't received any notice from iifl.

              Then furnish the details of the notice with register post number and please send the public paper auction notice image in 2 languages in 2 news paper to my mail with dates of publish.


              For your kind information i am attaching my jewel sanction letter copy.

              Kindly do the needful at the earliest.


              With regards

              Poshi babu vara.

              Celll: [protected] and [protected]
              E mail : [protected]@gmail.com
              Complaint marked as Resolved 
              customer support has been notified about the posted complaint.
              Verified Support
              Jul 06, 2015
              India Infoline Finance [IIFL] Customer Care's response
              Dear Poshi Babu, Extremely sorry for the inconvenience caused. Our officials will surely get back to you as early as possible. Regards,Team IIFL
              Verified Support
              Jul 14, 2015
              India Infoline Finance [IIFL] Customer Care's response
              Dear Sir, With reference to your query pertaining to the auction of gold which was pledged under the loan account bearing number - GL2382007. In this regards we wish to inform you that the auction notice was served to you on the address registered with us by registered post under the POD number:[protected] and same got delivered. Regards,Team IIFL
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                N
                nattar
                from Hyderabad, Telangana
                Jun 28, 2015
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                Address: Chennai, Tamil Nadu

                Dear Sir/Madam, Iam Mrs.Sukanya N, i had availed gold loans from past 4 years and been paying interest regularly and closed two loans but now iam in a bad financial position and unable to pay further interest for loans so, iam requesting you to wave off the interest for this quarter and i will pay the principal amount for the two gold loans and close. GL4732735 and GL4732711 Thank You, Mrs.Sukanya N [protected]
                customer support has been notified about the posted complaint.
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                  Ranju Baranwal
                  from Kharagpur, West Bengal
                  Jun 25, 2015
                  Resolved
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                  Resolved

                  Dear Sir I am a very old customer of IIFL. My login id is RANJUKUB. Few days back Mr Ranjit prasad (RELATIONSHIP manager) phoned me and asked about the new IPO Manpasand. I refused him to buy. But without my consent, he purchased this IPO. Since my acount did not have sufficient funds so You people sold some of the shares in my holding. This caused me financial loss for the reason to which I am not responsible. I am feeling cheated and thinking of closing my account from IIFL and going for some other platform if you do not take some action against my complain. Ranju Kumari Baranwal. client ID RANJUKUB
                  Complaint marked as Resolved 
                  customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 26, 2015
                  India Infoline Finance [IIFL] Customer Care's response
                  Dear Ranju, Sorry for the inconvenience caused.Our official will surely contact you for the same.Regards,Team IIFL
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                    baghavatheeswaranraje
                    from Chennai, Tamil Nadu
                    Jun 24, 2015
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu

                    Sir, At the fag end of March, 15, i rcvd a call from one Mr. JP Sharma calling himself to be from the Insurance Verification Dept, said that a bonus has been accrued against the LIC policy of my B-in-L for which I had to show some relationship insurance. He forced me to take an insurance policy in Future Generali for Rs. 25, 000 and later with Bharti AXA for Rs. 35, 000. Now, the phone numbers have been switched off and nobody responds. Pressurizing people to take insurance have formed the basis of insurance canvassing. Requesting you to look into the matter urgently especially with India Infoline.
                    Complaint marked as Resolved 
                    Verified Support
                    Jun 25, 2015
                    India Infoline Finance [IIFL] Customer Care's response
                    Dear Bhagavantheeswaran, Sorry for the inconveniece caused.Please share your client id our official will surely contact you for the same.Regards,Team IIFL
                    Dear Baghavatheeswaranraje, We hear your concern and would like to help you in any manner we can. As we understand you must have taken a Life Insurance Policy, you can please write to us at Complaints.[protected]@Bharti-axalife.com. Do mention your contact details & policy number in your mail.

                    Thanks and Regards,
                    Team Bharti AXA General Insurance.
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                      Mmodi
                      from Mumbai, Maharashtra
                      Jun 22, 2015
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      I received calls from this[protected] number. He was telling me that he is from City bank Delhi head office and he provide me Rs.10, 00, 000/- loan against only Future Generali insurance policy with premiums of Rs.50000/- per year. I got the policy but not received loan. They have cheated me. They don't pick the phone. There should be a legal case against them. They do policy on telling loan on behalf of insurance policy. Plz beware all from these calls. The broker India Infoline is someway indulge in this activity. the other numbers are [protected], [protected], [protected], [protected]
                      Complaint marked as Resolved 
                      customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 23, 2015
                      India Infoline Finance [IIFL] Customer Care's response
                      Dear M Modi,Would request you to share your contact details,so that our official could address your issue at the earliest.Regards,Team IIFL
                      India Infoline Limited - promised to issue loan against insurance
                      Hi Modi,

                      You got any confirmation or amount or loan please advise, [protected]@gmail.com email me fast please.
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                        Sunil Tolani
                        from Ahmedabad, Gujarat
                        Jun 16, 2015
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                        Resolved

                        Address: Vadodara, Gujarat

                        Dear Sir/Madam My Name Sunil Tolani & Employee ID C 108773 & PF NO MH/BAN/0044546/000/16881 which is courier through Maruti Air on 26/2/2015 from Ahmedabad office to Mumbai office which is received on 28/2/2015 But seems to be yet they have not processed, As I checked the status of my claim online side. My Email Id [protected]@yahoo.co.in
                        Complaint marked as Resolved 
                        Verified Support
                        Jun 19, 2015
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Sunil, Your query has been forwarded to concerned department.Our official will get in touch with you at the earliest.Regards,Team IIFL
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                          bir.singh
                          from Mohali, Punjab
                          Jun 11, 2015
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                          Address: Mohali, Punjab

                          Sir I want to lodge a complaint against your branch employee for unethical behavior. Sir today 11:00 am in the morning I went to bank for depositing of cash 5 lac. I stand in a Que when my turn came teller of the branch started to collect cash from others customer when i requested her to free myself 1st because it was my turn then she shouted on me and said it is huge cash i will take it in bulk. Then I approach to bank complaint desks there branch DM was on sheet she did not lodge my complaint and also she has not given mail id where i can complaint. Both of lady Disgrace me and scene did not stopped then teller told one note is less in your packet then I ask her to check the packet with hand count before me then she told there is fake not in the cash. I could not understand first she said there is 1 note short and the same time said there is fake note. When i ask her to show me note she did not care and after five minute she showed. Above all sir she had not counted cash before me and when i ask her to why you have not checked cash before me then too she did not care . When I approach to Sr Officer DM she shouted on me and my staff who was along with me. And for your kind information I am also a cashier in my branch and i have checked all notes in note detected machine and counted them. Dear sir kindly check the CC TV camera of your branch and give me proper solution. Branch name give below Mohali phase 10 branch code 001525
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                            MohitRas
                            from Delhi, Delhi
                            Jun 10, 2015
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                            Address: New Delhi, Delhi

                            Hi, I am holding Dmat and Trading account with India Infoline since last 3-4 years. At the time of opening I opted for Rs 555 scheme for life time free maintenance (like AMC etc...). But, from last 1 year or so, I am being charged Rs 43 every month. This is very unprofessional that without informing me and without given a choice, I am being charged. My Client Id : MOHIRAST Name : Mohit Rastogi
                            customer support has been notified about the posted complaint.
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                              Raman Basu
                              from Kolkata, West Bengal
                              May 20, 2015
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal

                              I just got a call from your number +[protected], the person offered me so that I can buy SBI mutual fund today @10/Share. He also told me that prices will never go below the at part value of INR 10/-. If you allow this kind of misleading info to other people with no knowledge at all, it is no good and unlawful. The person called me on May 20, 2015 at 2:23PM from +[protected].
                              Complaint marked as Resolved 
                              customer support has been notified about the posted complaint.
                              May 20, 2015
                              Updated by Raman Basu
                              Please read the "at part value" as "at par value"
                              Verified Support
                              May 28, 2015
                              India Infoline Finance [IIFL] Customer Care's response
                              Dear Raman,Would request you to share your client id, so that we can address the issue at the earliest. Regards, Team IIFL
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                                Nawal Bhatt
                                May 15, 2015
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                I have a Dmat.account in India infoline ID12034730 in Gurgaon.I sent a application on dated23.05.15by speed post for address change. I haven't got any information so far.Please inform me about this matter. Thanking you Nawalkishorbhatt A-455DurgaVihar NewDelhi110080 Mob.[protected]
                                Complaint marked as Resolved 
                                customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 01, 2015
                                India Infoline Finance [IIFL] Customer Care's response
                                Dear Nawal,We have shared your request with concerned team.Our officials will address your query at the earliest.
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                                  divyanshugautam
                                  from Delhi, Delhi
                                  May 14, 2015
                                  Resolved
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                                  Resolved

                                  Address: North East Delhi, Delhi

                                  My name is divyanshu gautam.i live in shahdara, delhi- 110032.my phone no is [protected].i working for iifl noida sec-60.my dm name is ritu doggra, my aream manager is adil khan.one day i working in the office regullar bases then my tl coming me then he saw today is ur last day in the office as a dm oder.& tl say ur salary in ur bank account.but company dnt pay my salary.my Emp code is A196313.pls sir pay my salary
                                  Complaint marked as Resolved 
                                  Verified Support
                                  May 28, 2015
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Divyanshu,You request has been forwarded to concern depatment.Our official will contact you at the earliest.
                                  No one contact me pls contact me urgntly
                                  My name is divyanshu gautam.i live in shahdara, delhi- 110032.my phone no is [protected].i working for iifl noida sec-60.my dm name is ritu doggra, my aream manager is adil khan.one day i working in the office regullar bases then my tl coming me then he saw today is ur last day in the office as a dm oder.& tl say ur salary in ur bank account.but company dnt pay my salary.my Emp code is A196313.pls sir pay my salary
                                  India Infoline Finance [IIFL] Customer Care's response, Aug 21, 2017
                                  Verified Support
                                  Dear Associate,

                                  We request you to kindly co-ordinate with the superior of your Ex-IRA for the same. Also, you can mail to [email protected] mentioning full details.

                                  Regards,
                                  Team IIFL.
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                                    amitnagar1
                                    from Mumbai, Maharashtra
                                    May 9, 2015
                                    Resolved
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                                    Resolved

                                    Address: Bikaner, Rajasthan

                                    Dear Sir/mam, > This is to bring in your knowledge that i am a customer of your gold loan scheme, Loan Account no. GL4860039, Sir i had availed a loan on gold bangles at khajanchian bajar branch, At the time of Procurment of gold loan Ms UMA was there and she has completed the paper fomalities and a loan of INR 47000/- was granted.There after due to some clerical eror from UMA there is a slag in papers and she asked me to come again to branch and close the existing gold loan and again a fresh loan is applied under loan account no. GL4860039. > After this MS UMA has kept the original copy of the gold loan saying that printer is not working and she will hand over it later. > Sir, after this the original copy of the gold loan paper was handed to Mr Madan Bishoni(collection employee) by Uma, and asked him to hand over this to me . > MR Madan Bishoni came to me and asked for 200 Rs against the original bill, which i had denied to give as this was not the right thing and i called to Uma regarding this, Ms Uma says that she will take the copy from madan and will keep with himself . > Therafter because of some family reasons and job prospective, i was not available at bikaner.and i submitted my intrest in month of feb2015, now after 2 month when i go to YADAV COMPLEX branch to release my gold, it was denied as i dont have the original reciept, because of which i called Ms Uma from the branch no. and asked for the same.she told that Mr MADAN BISHNOI(collection Officer) has willingly destroyed the original reciept to harras me not only this when i try to talk to Territory mangaer over there(MR Azish George)he threatend me that, we will say that we dont have your original copy and as there will be no CCTV footage available of that time now, your gold will be not given to you and sold out. > Sir/mam, this depict the highly irresponsible behavior and bribe asking from the employee.I have talked to customer helpline also and they had asked me to go through proper channel.Sir/mam I have got all the telephonic discussion voice recording, which clearly depicts the behaviour, > I hereby request you to take some disciplinary action against MR MADAN BISHNOI, Ms UMA & Mr jeorge(territoy managaer) for mentally harrasing me and threating me. > Looking forward for your positive response.
                                    Complaint marked as Resolved 
                                    customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 13, 2015
                                    India Infoline Finance [IIFL] Customer Care's response
                                    Dear Amit Nagar, With regards to your query,we understand that our official has spoken you and have addressed the concern. Regards, Team IIFL
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