India Infoline Finance [IIFL] Complaints & Reviews

My loan account nu was SL3085387

I have paid all my emi

But account is still active. it is affecting my credit score.

Kindly resolve this asap.

Hi,
I have applied for a loan from IIFL, Executive name Vishu Deva came to my home for the formalities. He didn't give any sanction letter to me even though my loan was dispersed as well. He came to my home for my & wife signatures.. he didn't allow us to read even a sentence, he didn't show any letter or bifirfuction of loan amount to us, once we signed the docket, he told us that the insurance amount is 1, 430000 which actually costs 80k, it is completely fraud, he asked for the stamp paper money of 7000 rs.
He asked for the money favours as well, for which I completely denied.
He took our phones, did e- signatures of me and wife himself only.

This is completely fraud!! Please help us.

My IIFL HOME loan monthly EMI not deducted from my account in month of August.Finance company IIFL Said your cheque was bounced but my bank account was available sufficient balance for emi deduction at the date of Emi deduction 10 August 2022.
Bank said no suitable answers for EMI deduction what can I do EMI bounce penalty they charged i also paid emi online mode.There is no clear decision

I have Taken a Loan Against Property From IIFL in Feb 2019 of Rs. 11, 80, 000/- out of this amount I got of Rs, 10, 61, 134/- Rest 1, 18, 866/- I was in assumption that there is an loan insurance policy of Rs. 80, 000/- but today I came know that there is only 22, 067/- policy was taken by bank when I checked with insurance company after so much follow up from Bank.

Bank has provided me a top-up loan of Rs. 1, 86, 000/- out of this I got only 45000 in my account rest I am not aware where, why, when & how adjusted by bank. After so much of effort i arrange the fund from friends & relative & paid Rs. 1, 81, 450/- against this loan in Dec 2021 after almost one bank is asking for 35000/- more from me. Now I am help less because my Property's original paper is with bank they will not give me that paper until they get there all willing amount. Request you to please help to get this issue resolved.

Greetings for the day!

I am very disappointed to bring this to your notice that i had taken loan from Kreditbee and made their every repayment on time and loan account closed before due date. But i don't know how it's not updated in your records and is affecting my CIBIL score.

Loan Sanctioned Co-Lenders:
Lender-1: IIFL | Loan no: SL3026883
Lender-2: KreditBee | Loan No: KB211116VHMRV

IIFL Loan number on CIBIL report status is overdue of payment:

I have applied loan on Kreditbee app and loan was sanctioned. The EMI’s was paid & account closed on 02-Feb-2022. The Lender-2(KrazyBee) status is showing as closed, But the Lender-1(IIFL) account status have not been updated in IIFL and showing as active account & have amount overdue.

Please refer attachments my bank statement, Kreditbee App screenshots, my cibil report & all screenshots. Please check and respond, It impacts on my CIBIL report from Feb’22 to till now.

Kindly do the needful ASAP.

Loan from 2017 not closed even after complete payment since 5 years. Kindly see attached screenshot and resolve this issue immediately.

My wife Arti Kumar has been inundated with daily sms message on payment of service charges in her mobile. This company is on its own raising the debit charges based on the period unpaid and keep on sending message on the outstanding.

This company for once, has not provided the guidance to my wife for investment and not only that it has been responsible for the losses suffered by my wife for the investment made .

The company's representative VIPIN ( [protected]) made representation to my wife on behalf of the company and convinced my wife to make an investment of INR 2.00 Lakhs. After the first few months of interaction, the said person dropped out of scene and never did the company or their representative ever showed up.

The hard earned money has been cheated by showing guidance on investment and we do not know the outcome. On top it the company is sending SMS to claim service charges.

We wish to recover the investment amount lost by this company

I'm having two accounts of GOLD LOANs in IIFL Ponnur Branch (Guntur Dist, Andhra Pradesh). Since the beginning of the month August, they are giving me some ### reasons but not my GOLD. Saying some waste resons they are just wasting my time and money. Playing with my emotions. And breaking down my confidence. They are Financially, emotionally and morally breaking me.

My complaint with IIFL finance Ltd. Request no. Is 4397366 raised on 23rd June 2022. Our home account number was 730226.Amount of ₹ 14491/- deducted from my father's account after the home loan being closed with the company. After requesting so many times they are not refunding such amount. Kindly pay attention to my concern.

Dear Sir/mam

I'll resign from job at 1st September 2021, and my 60 days notice period is 30th October 2021 that showed in andranalin software, I'll worked till 30th October 2021 and when i trying to get my reliving letter but company told me i have to pay Rs. 50422, As per procedure i'll worked till notice period then why i have to pay that amount.plz be needful.

Thanks and regard

Dear team,
I'm Vijaya Kumar (C184504) Ex-employee of IIFL FINANCE Ltd.
This is regarding my relieving letter and FNF settlement delayed.
I know you are holding my fnf and releaving letter. one thing I informing to you this is not fare to the good company which act with his ex-employee for Releaving letter and FNF settlement.
Please understand customer gold with iifl finance even as of today and customer paying interest also how do you think this is loss to the company and this is generating revenue to the company.
I'm not arguing with the company i need my experience letter and FNF settlement without delay and also already I'm not getting any job last 4 months I'm not getting salary for my family maintenance is too difficult due to experience letter not received from your end.
Hope this message will reach to you.
Kindly do the needful from your end. I'm waiting for your response on urgent basis.

Thank you.
Vijaya Kumar

My application no is SL3691528 & loan Approved on 24/07/2022 but still now not disbursed. So please update my status

I didn't get any amount from this website...but they sowing me an loan amount... what I m do... please check

I didn't get any amount from your website.
I open this account 03/08/2022
but they sowing me an loan amount... what I m do... please check

An error/discrepancy has been noticed in Account Number: XXXX-7357
Company name:IIFL
Am not availed this type of loan yet but wrongly shown in my cibil need a resolution as soon as possible

From,
V.Shivaa, M.Sc., B.L.,
Advocate,
125, Mayilpalayam,
Pattukkottai,
Thanjavur Dt - 614601.
Tamilnadu.
Mobile No: [protected]

To,
1) BYJU’S,
Cancellation Department,
2nd Floor, Tower D, IBC knowledge Park,
4/1, Bannerghatta Main Road,
Bengaluru, Karnataka - 560029.

2) IIFL Finanace Limited,
8th Floor, Hubtown Solaris,
N.S.Phadke Marg, Vijay Nagar,
Andheri East, Mumbai-400069.

3) The Branch Manager,
Union Bank of India,
Pattukkottai Branch,
Pattukkottai.

Sub: Cancellation of my BYJU’S Order made on[protected].

Sir/Madam,
I am practicing as an advocate in Pattukkottai, Thanjavur district, Tamilnadu. I am residing in the above said address. Your BYJU’S company representative by name Vishithra Thinakaran (Mob: [protected]) met me in my house and canvassed me on[protected] to join BYJU’S product order scheme for the amount of Rs.95, 000/- by installment of Rs.7507/- per month. The OTP number was 9573 and I paid Rs.5, 000/- as advance. After that I have received BYJU’S tap product on 25.06.2022. My son Vaibhav Vijay not able to understand the programme assembled in BYJU’S Tab. Because of he is only Four years Old and Due to his maturity of mind and also lack of interest in subject. So I am not interested to continue to use the BYJU’S Tab.
As per your BYJU’S company’s terms and conditions, your representative said, If I am not satisfied with your BYJU’S product I can cancel my order within 15 days from the date of the product delivery. I sent a cancellation request on[protected] itself. I have sent my letter to your company to cancel the order within 15 days. But you are not considered my request. After receiving my request and you have linked me with IIFL. Also replied to me by stating that, “We have taken note your request and will have a call back arranged from the concerned team within 24 hours to 48 hours”. Then you sent a request number: 33978884. But you are not cancelled the BYJU’S product till now.

I have sent a letter to cancel my BYJU’S Product within 15 days. Your BYJU’S Official person called me and said that, “ Your loan has been sanctioned”. She explained that, You have been linked with IIFL Finance company for the loan. After that The IIFL Team messaged me stating that, Your first EMI Rs. 7507/- due on[protected] and same will be Automatically debited from your Union Bank of India, Pattukkottai Branch where I am maintaining my Savings Account.

Now I am not inclined interest to continue for using your BYJU’S Tab. therefore I request you to cancel my order. Also cancel the link (EMI Mandate) for collecting EMI from my bank account. If it continues to debit month from bank account, I will take this issue as serious and legal action will be taken against your company and you are liable to face illegal consequences.

Yours,

1)Lost 2 share certificates namely 1)gujarat narmada fertilizers 2)tamil nadu steel tubes

Client number - FEDGEEVE
Mr.Amit has lost 2 share certificates more than 2 yrs back and very unprofessional in his entire handling.Very bad service and customer support. They have'nt resolved this issue yet.Instead of being responsible and taking care of the certificates he very nicely lost it and giving excuses, how careless behaviour from IIFL side. Around a year back or so after multiple complaints and mail threads they sent an email stating that the person whose share certificates is lost has to be in Mumbai and go with Mr.Amit to police station for the formalities.But the person is always travelling and very busy and was'nt able to come to Mumbai as yet.My simple question is Why should I go through this unnecessary trouble when all I wanted was just to convert my certificate to digital format.
I have sent many mails in and out trying to settle this issue and for long time they were just dodging and they were not even telling me that its lost initially.

Resolution needed - They have given me a lot of trouble and I don't want to go through this for the next many years, so if they have lost it they should only sort it out and get my share certificate back properly without giving me unnecessary trouble of going with them anywhere.I want IIFL to be responsible and convert my share certificates mentioned above to be found or created and to be converted to digital format without wasting my time asap.

2)Taking ages to update the details -

Client number - FEDGEMIN

Was trying to change bank account number in iifl app, they told me to fill 1 form physically and send mail.After I filled it physically they told me to do it digitally.Then later they told me to mail him, then later told me to courier the form.This process has taken many days just for 1 simple account update, after I do 1 thing then after few days they tell me this and that is needed and then again I send, it seems the IIFL app is also not working properly.
After many more days my account is still not updated, then I keep calling them they say they are checking still no update
Then after many days again I called them and then they tell me to courier aadhaar as that is also needed.
What a waste of time, money and energy.They have no clarity of whats needed.Instead of telling me everything at 1 time, I would have sent everything 1 time 1 day.But no, here I have wasted many days calling them, couriering, mailing them and filling forms.they never even call and tell me that something is missing, I have to keep calling them and checking .But the main problem is they have no clarity on requirements, they are not responsible enough to keep track and get the job done, instead they are waiting for my call to ask them again and again to do a simple update.

Resolution -They have asked me to courier aadhaar in my last call.After I send it I want my account details to be updated asap and they should be more responsible towards the clients and not waste so much time.

3)Yearly maintanence fee of IIFL app is waste of money

As the IIFL app has many bugs for the things I need, I don't know why I'm paying any yearly fees.
-One simple updation as mentioned in point 2 was not happening through app because of which I had do do couriers n mails etc..
-It takes generations/long time sometimes to even load a page
- Im not buying any new shares from a long time nor am I really using the app nor using any RM help so I want to know exactly what is the yearly AMC containing as Im not using any service and the service I want to use is giving issues.

Resolution - AMC charges should only be charged when customer has done some trading in a year, if customer has not done any trading or used app then AMC charges should be 0. App has bugs so whats the use of paying AMC charges when its not satisfying or working for my needs, app should be fixed (issue in point 2)

All in all IIFL is the worst company, I have had to run behind them for everything, the developers, RM, support are all very irresponsible
IIFL people do not even respond the phone when they don't want to talk or dont know what to talk
Im really fed up of this company so much, my only goal is to sell my shares at the right time fast and have no more relation with IIFL but because of all this drama they are doing Im not able to even sell my shares at the right time.
I would never ever recommend this company to anyone.Worst service and waste of time and money.

Please resolve my issues asap.

Thank You.

Dear Team
I have worked in iifl finance ltd. I have tried a lot to get my relieving letter. But not responded. I have not receive my salary. I have urgent need of payment and aslo share my relieving letter. Please provide my relieving letter. I am very thankful to you
Regards
Karanjot kaur
Patran (punjab)

Dear Sir,

My name is Sham Sundar and I took a gold loan from IIFL Finance Gold Loan Bathinda branch on 7/10/2021.My gold loan no is GL19033350 loan amt. 212543.
I went to release my packet from iifl gold loan bathinda branch. I went there to pay full closure amount but branch deny to release my packet and moved my packet for auction. I complaint to nodal officer but they are not giving wright answer. I just want to know Branch manager have rights to deny to release packet if someone ready to pay closure amount.?

Thanks
Rupinder Singh

I SHUBHAM a former employee of IIFL Gold Loan Manimajra Chandigarh Branch, my employee id was C188664 and i resigned to my job on 23rd April 2022 and my last working day was 22nd May 2022 and I have also deposited the assets to the admin department at sec 37 branch. I'd served my full 30 days notice period. It's been over 67 days now. But still i haven't received my Relieving Letter and also the Full & Final Settlement. Now I've to submit the relieving letter to my present company. So this is my kind request you to please issue my Relieving Letter & full and final settlement. Please do needful.

Regards
Shubham
Mob. [protected]