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India Infoline Finance [IIFL] Complaints & Reviews

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Updated: Oct 1, 2025
Complaints 1382
Resolved
1055
Unresolved
327
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India Infoline Finance [IIFL] reviews & complaints page 9

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G
gadilingappagari
from Adoni, Andhra Pradesh
Jul 1, 2022
Resolved
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Resolved

Hello
i was not apply any personal loan in IIFL, but in my cibil report showing, two iifl personal loans are pending, , due to this issue, , my cibil score is very slow.

personal loan numbers
(1).SL1539584 date opened/disbursed ;;20/08/2018 amount :rs.1500
(2).SL1704039 date opened/disbursed ;;19/09/2018 amount :rs.3000
please help me with this issue
Aug 1, 2022
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Sapna
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    P
    Parth Mali
    Jun 30, 2022
    Resolved
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    Resolved

    Loan Fraud By IIFL

    Hi,
    I’m Parth Mali, I did apply loan on online after that I got call a lady whose asked me calling from iifl personal loan on 3rd-Jun-22. She’s asked me sending my documents after that I did sent my documents. I got a mail on my personal loan sanction by IIFL after that one person called me and asked me, You gave twos guarantee person whose salary 35k or pay 2 emis on advanced after that your loan disbursement. I can’t provide...
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    Lakshmipathi AP
    from Ramanagara, Karnataka
    Jun 28, 2022
    Resolved
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    Resolved

    Address: Bangalore

    Plz cancel Zest money Amazon voucher loan
    Aug 2, 2022
    Complaint marked as Resolved 
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Verified Support
    Jul 01, 2022
    India Infoline Finance [IIFL] Customer Care's response
    Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
    ^Sapna
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      M
      manishvarde
      from Panaji, Goa
      Jun 28, 2022
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      Request for relieving letter

      Address: Panjim

      I, Manish Varde, resident of Panjim Goa was an employee of IIFL gold Loan. Kindly help me getting the same from the HR. Or if possible kindly provide me the HR contact details or mail id so that I can follow up with them.

      My employee code was C108660

      I tried to send to the HR on their email id [protected]@iifl.com. However it bounced back. I tried calling on the customer care too for help but they said I cannot send...
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      K
      Krishna Narla
      from Hyderabad, Telangana
      Jun 27, 2022
      Resolved
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      Resolved

      Address: hyderabad

      I have been given a fake personal loan of 16000.
      I have not requested for any personal loan from IIFL but I have received email that I have been given personal loan and I have also received email that they received first emi of 1976 rupees from me.

      this is completely disgusting!!!

      Loan no SL3380384

      IIFL personal loan customer care does not respond what so ever!!!
      my email address is narla.[protected]@gmail.com
      you guys can check my bank acount if I have received any amount from IIFL

      Please resolve this issue other wise i have to take legal action even the amount is low
      Aug 2, 2022
      Complaint marked as Resolved 
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Verified Support
      Jul 01, 2022
      India Infoline Finance [IIFL] Customer Care's response
      Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
      ^Sapna
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        S
        Jun 27, 2022
        Resolved
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        Resolved

        Dear Sir,

        I have requested for foreclosure letter for my add-on home loan account IL10221544.

        I have requested for foreclosure letter for the above-mentioned loan. I have requested several times in last one and half months and talked to the customer care, the ticket numbers are 4292463, 4384377, 4386612, 4260946, 4394105, 4258897. I would receive a mail from [protected]@iifl.com with the below reply:
        "Dear saikatdutt78, Your ticket xxxxxx has been Resolved. We hope that we've helped you to the best of your satisfaction.
        Regards,
        IIFL Support Team."

        Till date, no FORECLOSURE received. Please let me know what I am suppose to do now. I am fed up now. I have even emailed to [protected]@iihfl.com also. Please resolve my problem ASAP.
        Aug 2, 2022
        Complaint marked as Resolved 
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        Jun 27, 2022
        Updated by [email protected]
        Please let me whom to contact. I have everything. I even got a call stating that i will receive my foreclosure within 24 to 48 hours. Still no resolution. What should I do? Should i stop their payment? Please suggest. Should i file a case against iifl for not responding. I have enough evidence to prove my point. I have all the ticket no stating problem has been resolved. Please suggest.
        Verified Support
        Jul 01, 2022
        India Infoline Finance [IIFL] Customer Care's response
        Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
        ^Sapna
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          J
          Jainis Prajapati
          from Mumbai, Maharashtra
          Jun 23, 2022
          Resolved
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          Resolved

          Address: Ahmedabad

          Dear sir,
          I am Jainis prajapati. I got home loan in IIFL bank, my loan number is IL10098619.
          My PMAY id no. C[protected].
          My PMAY subsidy status step 1 and 2 has completed but for last October 2021 my subsidy status step 3 is red.
          It is showing Borrower name does not match.
          I have applied for subsidy when the scheme was open, and I had gone to bank more than 10 times for solution but, they did not do anything.
          But my pmay status shows borrower name does not matched.
          It is my humble request to you to solve my query and help me get my subsidy.
          Looking forward to hearing for you.
          Thanks and Regards,
          Jainis prajapati.
          +[protected].
          Jul 25, 2022
          Complaint marked as Resolved 
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          Verified Support
          Jun 24, 2022
          India Infoline Finance [IIFL] Customer Care's response
          Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


          The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
          ^Sapna
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            K
            kunalg293
            Jun 22, 2022
            Resolved
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            Pathetic customer support, no response till now, just providing links to raise request which are useless, with no option to put up my issue .
            Already mailed to GRO as well NO officers of IIFL even they are ignoring my issue, it's been 3 months, I am complaining them on daily basis but no any response from them.
            Jul 25, 2022
            Complaint marked as Resolved 
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
            Verified Support
            Jun 24, 2022
            India Infoline Finance [IIFL] Customer Care's response
            Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


            The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
            ^Sapna
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              S
              Jun 21, 2022
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              Dear Sir,

              I have requested for foreclosure letter for my add-on home loan account IL10221544.

              I have requested for foreclosure letter for the above-mentioned loan. I have requested several times in last one and half months and talked to the customer care, the ticket numbers are 4292463, 4384377, 4258897. I would receive a mail from [protected]@iifl.com with the below reply:
              "Dear saikatdutt78, Your ticket xxxxxx has been Resolved. We hope that we've helped you to the best of your satisfaction.
              Regards,
              IIFL Support Team."

              Till date, no FORECLOSURE received. Please let me know what I am suppose to do now. I am fed up now. I have even emailed to [protected]@iihfl.com also. Please resolve my problem ASAP.
              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
              Verified Support
              Jun 24, 2022
              India Infoline Finance [IIFL] Customer Care's response
              Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
              ^Sapna
              Jun 27, 2022
              Updated by [email protected]
              Let let me know your concerned department. Please informed the concerned department to address my issue ASAP.
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                K
                Keerthi ashokk
                from Chennai, Tamil Nadu
                Jun 21, 2022
                Resolved
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                Resolved

                Address: Kilpauk sbi bank above

                HR Madhu msg me for a interview for work from home job I went there and they told me to pay for the company for software installation rs 5900 I paid rs 1700 but I realised and searched it's fake company then I go to office and ask them to refund my money back 😭 but told me to go mumbai for refund why you people cheating us like this already we don't have any way to earn money but you people cheating us pls give back my money please help me or I told to my friends sorrounding to put complaints about ur cheating company mind it
                Aug 2, 2022
                Complaint marked as Resolved 
                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                Verified Support
                Jun 27, 2022
                India Infoline Finance [IIFL] Customer Care's response
                Dear Sir, Thank you for bringing this to notice, Howerver please note that IIFL does not ask for any payment with regards to any interview. Please be aware of such online frauds .

                ^Sapna
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                  R
                  Rakshath Guna
                  Jun 20, 2022
                  Resolved
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                  Resolved

                  I have taken from one loan for rs.8000 through nira app i was preclose for 14jun2022 03.28pm via paytm upi payment reference no is[protected] but iifl was not closed my loan what reason i don't know sir so please update my loan account emi payment sir.
                  Mail id [protected]@gmail.Com
                  mobile no.[protected]
                  name. Parthiban anbhazhagan
                  loan account no.Sl3448619
                  personal digital loan
                  Jul 21, 2022
                  Complaint marked as Resolved 
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 20, 2022
                  India Infoline Finance [IIFL] Customer Care's response
                  Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                  The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                  ^Sapna
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                    Rakshath Guna
                    Jun 20, 2022
                    Resolved
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                    Resolved

                    I have taken from one loan for rs.8000 through nira app i was preclose for 14jun2022 03.28pm via paytm upi payment reference no is[protected] but iifl was not closed my loan what reason i don't know sir so please update my loan account emi payment sir.

                    Mobile no.[protected]
                    name. Parthiban anbhazhagan
                    loan account no.Sl3448619
                    personal digital loan
                    Jul 22, 2022
                    Complaint marked as Resolved 
                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                    Jun 20, 2022
                    Updated by Rakshath Guna
                    I HAVE TAKEN FROM ONE LOAN FOR RS.8000 THROUGH NIRA APP I WAS PRECLOSE FOR 14JUN2022 03.28PM VIA PAYTM UPI PAYMENT REFERENCE NO IS[protected] BUT IIFL WAS NOT CLOSED MY LOAN WHAT REASON I DON'T KNOW SIR SO PLEASE UPDATE MY LOAN ACCOUNT EMI PAYMENT SIR.

                    MOBILE NO.[protected]
                    NAME. PARTHIBAN ANBHAZHAGAN
                    LOAN ACCOUNT NO.SL3448619
                    Personal digital loan

                    Verified Support
                    Jun 20, 2022
                    India Infoline Finance [IIFL] Customer Care's response
                    Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                    ^Sapna
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                      K
                      kunalg293
                      Jun 19, 2022
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                      Address: New Delhi

                      I took a home loan from IIFL, as per sanction letter I have given a specified amount, but when the loan amount disbursed, the amount was less than the sanction letter.
                      Also company has forged the document of sanction letter and changed the amount in sanction letter.
                      I had legitimate proof of that.
                      Also company employee told us that the company have applied for PMAY yojana on our home loan, but when I checked there were no any application submitted under PMAY on our loan.
                      This company is fraund & fooling customers, even after complqining them a no. of times they did not given any resolution to my query.
                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 20, 2022
                      India Infoline Finance [IIFL] Customer Care's response
                      Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                      ^Sapna
                      Jun 22, 2022
                      Updated by kunalg293
                      Not getting any support from IIFL, my Home Loan account no- IL10194631.
                      Not getting any support from IIFL, my Home Loan account no- IL10194631.
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                        R
                        Rudra30
                        Jun 18, 2022
                        Resolved
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                        Resolved

                        Please cancel the IIFL Loan A/c No.[protected] of the BYJU'S Product sanctioned in favour of my Son named "RUDRA PRATAP SINGH" as I did not even opt for this course and at the start only i cancelled this course, but even then every month some amount is deducted in the name of coaching institute.

                        An early action is requested for cancellation of the same.
                        Jul 25, 2022
                        Complaint marked as Resolved 
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 20, 2022
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                        ^Sapna
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                          V
                          Vipulsinh7477
                          from Vadnagar, Gujarat
                          Jun 16, 2022
                          Resolved
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                          Resolved

                          Address: damodar near by poojara mobile shop,idar 383430

                          Hello sir,
                          my name is vipulji Chauhan.I got a gold loan in iifl bank, I had 2 loans and total price is 101000+66500 total gold in gram 5.37 it was 310000 total value.
                          But gold us auction only 210000. Company refund only 16000 . What should i do now,
                          Help me sir😪
                          My GL NUMBER IS
                          GL16855215/GL16663316
                          My contact num [protected]
                          Jul 22, 2022
                          Complaint marked as Resolved 
                          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 20, 2022
                          India Infoline Finance [IIFL] Customer Care's response
                          Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                          The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                          ^Sapna
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                            A
                            anthony prakash
                            Jun 11, 2022
                            Resolved
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                            Resolved

                            India Infoline Finance [IIFL] — Wrong information updated in cibil credit report

                            I never taken loan from IIFL BUT in cibil credit report showing overdue late payment

                            So I just login the app, account IIFL - SL2984193, I never took any loan or amount from IIFL BUT They update in cibil, , , ,
                            I strongly requesting remove and update Cibil credit report or else I'll file against complaint,

                            And I raise ticket in your app, ticket id:[protected]
                            Jul 17, 2022
                            Complaint marked as Resolved 
                            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 13, 2022
                            India Infoline Finance [IIFL] Customer Care's response
                            Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                            The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                            ^Sapna
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                              V
                              Vhagro
                              from HYDERABAD, Andhra Pradesh
                              Jun 9, 2022
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                              Sme Loan NO: SL2416838 taken on 28/05/2019 of Rs.3500000/- with Tenure of 24 Months with EMI amount 172209/- We paid all the instalments paid in addition to we are deposited Tds on Interest in the name IIFL (AABCI2915C). loan is also closed. But they are not reimbursed TDS amount of Rs 60327/-
                              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 11, 2022
                              India Infoline Finance [IIFL] Customer Care's response
                              Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Finance Limited.

                              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                              ^Sapna
                              Jun 23, 2022
                              Updated by Vhagro
                              Dear Madam,

                              This is useless response given by IIFL. it is not any help to me regarding getting my TDS amount which is already utilized by IIFL
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                                Pritam_Yadav
                                Jun 6, 2022
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                                Address: Jaipur

                                Overdue
                                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                ^Sapna
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                                  Rkdahiya
                                  from Delhi, Delhi
                                  Jun 3, 2022
                                  Resolved
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                                  Resolved

                                  I am Roopali from Kurukshetra and I repay your loan on March 2021 but you are not closed in cibil and my cibil score is very low only for this loan please closed this loan in cibil I need urgent loan.
                                  Phone no. [protected]
                                  Jul 7, 2022
                                  Complaint marked as Resolved 
                                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 06, 2022
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                  The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                  ^Sapna
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                                    J
                                    J@ym!n$
                                    from Ahmedabad, Gujarat
                                    Jun 2, 2022
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                                    Address: Commerce house,prahladnagar, Ahmedabad,Gujarat

                                    My self Jaymin Bhavsar and i am receiving call from IIFL and they are saying that i have to submit documents in their office. If i will not submit it then PMAY subsidy will deduct from my loan account with 6% interest.

                                    I have closed my loan account with IIFL in 2020 and there are no pending dues available.

                                    I asked IIFL to email me for document submission with valid reason that why they need documents now ?

                                    But they are not ready to give me in writing that why they need my documents even after closure of loan,

                                    I visited their Prahladnagar office in Ahmedabad and person provided me one mail id and told to mail on it, they will provide you reason in writing. But from that mail id support person has provided another mail id and told to drop email on that.

                                    When i dropped email on second mail id they provided another mail id.
                                    So they are just playing passing game.

                                    Also raised request on call but even they closed it without solution.
                                    Below are request ids raised for this.
                                    Req id: 4275868 - raised on call
                                    Req id:[protected]st mail
                                    Req id:[protected]nd mail

                                    My load account number is IL10001922
                                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 06, 2022
                                    India Infoline Finance [IIFL] Customer Care's response
                                    Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                    ^Sapna
                                    Jun 06, 2022
                                    Updated by J@ym!n$
                                    I don't see any response from iifl in this complain, even don't receive any mail OR call from them.
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