India Post — 2 EMS Documents not delivered

Address:

BNPL Hyderabad

Hello,

There were 2 EMS Documents : EN[protected]IN and EN[protected]IN are showing in Custom Hold and Reason says that they are "AWAITING PRESENTATION TO BORDER AGENCY/S" from 11th Feb 2021 and still there is no any movement from then.

Requesting you to kindly have this matter treated as a priority and have it delivered to WES as soon as possible. Below is the WES address:
[protected]th Avenue
Markham, ON L3R 0S9
Canada

Please call me on [protected] if you have any questions.

Also, kindly call me to let me know what is being stopped to get this delivered.