India Post — Aadhaar Card dispatched by UIDAI not received

Address:

Jamshedpur

Using the UIDAI online services, I had ordered my Aadhaar PVC card on 5th April 2022 after making a payment of ₹50.
On completing the transaction I received an order tracking ID from India Post office. The ID is : UC[protected]IN
On tracking the post, its showing that the order is receive but I have not received any delivery from the post office.
My original Aadhaar was also not delivered by them because of which I had to order it from the site.
And now they have not delivered this to.
Most of the times, many of the documents doesn't reach us when posted through India Post.
Such important documents are should be responsibly handled.
Please look into the matter soon.