India Post — about my parcel to canada

My dad sent a parcel from india and the carrier said it will take about 10-12 days and now its over a half month and the tracker shows its still in india. India post is the worst way to send something to a foreign country. I better had it through my friend. May be the tracking has not been updated because it shows that the parcel is still in delhi from the last 15 days. I just want you to let me know what is the exact location of my parcel and when will it reach the desired destination?
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India Post customer support has been notified about the posted complaint.
Jun 01, 2019
Updated by R JOT
My package number is rp[protected]in
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