India Post — account closure and kisan vikas patra information.

Address:	117A,, New Delhi, Delhi, 110096
Website:	www.indiapost.gov.in/Pages/PageNotFoundError.aspx?requestUrl=www.indiapost.gov.in/Financial/

Hello,

So i visited post office today at resettlement colony, block 1, kalyan puri, delhi, 110091, and got to know about my account has been closed for no transaction for 3 years thats genuine for sure. But why didn't i got informed before closing the account? I did not received any call or email from post office. So am i not important as a customer to post office?

Lets move to second question:

1) why is the entire staff is full of incomplete information? (Which is leading customers to misguidance)

2) why the website keep saying kisan vikas patra page is not available?
Screen shot https://gyazo.com/487786a00e86721a399af9121f90357e

3) post master have no idea how to talk to customer "sahilesh seth" and doesn't have enough information. (Why is useless people are sitting in such position?)
Plus the entire staff is sitting their dumb with basic information.

4) why their is no customer care number for kisan vikas patra information?

5) does "india post" think "customers are bunch of stupid useless peoples?
If not then why is the staff really slow and doesn't know the basic informations?

Please answer them all cause i'm posting this to social media as well.