India Post — Article dispatched from guwahati tmo to kampur s.o but there's no update in tracking system from past 5 days

Generally it doesn't take 5 days to reach an article from guwahati tmo to kampur s.o.My article with tracking no. RS[protected]IN is showing dispatched from guwahati tmo to kampur s.o from past 5 days but there's no update in tracking system n i hadn't received the article yet.that article is very important and I need that early. Please look into this matter