| Address: 1st floor, plot no 59, 5 th avenue, Sindhi Society, Chembur East, Mumbai, 400071 |
I booked a parcel (CM[protected]IN) in Chembur Ho post office on 3 rd of September 2021 to be sent to Tehran, IRAN. There were two carton boxes around 9 kg included new clothes, shoes, spices and some soaps, all in plastic cover. I paid 3450 rs for the parcel, too. My parcel was sent from Mumbai foreign post office on 28th of september 2021. When my brother in Tehran, Iran went to receive the parcel, he was told that the post office officials in Iran received the parcel in a completely damaged condition. after opening the boxes some clothes and soaps were totally damaged. It was clear that the carton boxes were kept in a complete inappropriate condition and place. I upload the before and after photos here. I am very disappointed and request them to compensate for my loss at the earliest.
the damaged articles are:a new winter coat is torn which cost 2700 rs, two pairs of jeans are damaged which cost 3200 rs, a pair of socks which cost 200 rs and soaps which each cost 300 rs.
my phone no is [protected]/[protected]
my email address is [protected]@yahoo.com
India Post customer support has been notified about the posted complaint.