Submit a Complaint
Claimed

India Post Complaints & Reviews

www.indiapost.gov.in
1
Updated: Dec 5, 2025
Complaints 9031
Resolved
1507
Unresolved
7524
So far, so good. India Post is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope India Post will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to India Post

Having problems with India Post?

File a complaint and get it resolved by India Post customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
India Post

India Post reviews & complaints page 104

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abhixek
from Ghaziabad, Uttar Pradesh
Oct 5, 2021
Resolved
Report
Copy
Resolved

Address: Flat no.3132 Block no.102, Gokuldham Society, Siddharth vihar

I have applied for my Pancard and im in urgent need of it. It was dispatched on 28 September and on 1st October it reached my nearest post Office. But they are not delivering it from there, I'm in urgent need of PanCard and they are disturbing peoples like this. Plz take any action and resolve my issue.
My Consignment no. is - EA[protected]IN
+1 photos
Oct 5, 2021
Complaint marked as Resolved 
India Post customer support has been notified about the posted complaint.
Oct 05, 2021
Updated by Abhixek Thanks for ur help Consumer Care, Now I am feeling happy to say that atleast some gov organisations are doing their job. I just got my Pan Card.
View replies
Dear sir my new atm card issu sbi bank 11/09/2021 but not received atm card my address
Reply
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    varunchristopher
    from Chennai, Tamil Nadu
    Oct 4, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: 15, 1, Strand Rd, Fairley Place, B.B.D. Bagh, Kolkata, West Bengal 700001

    Dear Sir/Madam,

    On Thursday, June 17, 2021, A Surface registered letter had been sent to me from Hong Kong via Hong Kong Post and the Tracking Number is RL[protected]HK

    It reached the Kolkata Air Foreign RLO Building on Friday, September 24, 2021. and its tracking status is listed as "Item Dispatched " and the next office is displayed as "CHENNAI FOREIGN POST OFFICE " on the India Post tracking portal, since then. It has been about 10 days now and there have been no updates. I have also filed a complaint on the CPGRAMS portal. The complaint ID is DPOST/E/2021/31377

    I would request you to do the needful and kindly ensure that the package is delivered with all contents present and intact. (package contains a model aircraft (non flying, static showcase display with metal and plastic parts)

    Thanks & Regards,

    Varun C. Fernando,
    +1 photos
    Oct 12, 2021
    Complaint marked as Resolved 
    The Package was delivered 3 days after filing this complaint. Therefore closing the same.
    India Post customer support has been notified about the posted complaint.
    View replies
    My item has been dispatched on 12 Oct 2021 from Air LGBI AP TMO but after 6 day(till today)has no tracking update

    No updates in tracking & delivery status of package - Comment #3909151 - Image #0
    Reply
    My Parcel was posted on 25th of October 2021 and it reached to KOL AP TMO and there after no update in the tracking status. I m just so scared that my parcel is lost. I filed a complaint on 14th November 2021. They updated something in details which I couldn't understand. This is happening for the nth time. Now I m not gonna trust INDIA Post 🙏. I LITERALLY LOST MY TRUST

    No updates in tracking & delivery status of package - Comment #3909455 - Image #0
    Reply
    Helpful
    2 other people found this review helpful
    2 found this helpful
    2 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      RK Assam
      Oct 4, 2021
      Report
      Copy

      Address: Sirajuli

      Tracking data not found
      ES[protected]IN
      Please update consignment number
      India Post customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        STJha
        Oct 4, 2021
        Report
        Copy

        The tracking status of my Speedpost parcel is not getting updated since last 4 days. The consignment number is EK[protected]IN. The last status says item dispatched from Air LGBI AP TMO. Please look into the issue.
        India Post customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anoopjs
          Oct 4, 2021
          Report
          Copy

          Parcel stuck at FRANKFURT

          Address: Bangalore

          My Parcel with tracking ID CG[protected]DE is stuck at Frankfurt since 14/09/2021. Ever since DHL handed this package over to India Post, it has ceased movement.

          Please help me out and advice the reason for delay and when this parcel will be delivered to me...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          S
          Swaroop Kumari
          Oct 4, 2021
          Report
          Copy

          It’s been 10 days since I’ve been trying to track my parcel and it says ‘it’s not found’. It’s a domestic parcel and ideal should have been delivered within 5-6 days. It’s urgent I need you to look into this, you guys are giving such pathetic services, it’s just a shame. Next time I’ll choose some other courier services, I’m so disappointed and will definitely ask everyone I know not to use your services.
          India Post customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sakura Reki
            from port blair, Andaman and Nicobar Islands
            Oct 4, 2021
            Report
            Copy

            A package with consignment no.ED[protected]IN was dispatched from Palam TMO on 25/09/2021. It's been 9 days but still there is no status update on the package.Has the package lost it's tracking ?Please look into the matter as soon as possible and update the tracking status, it has documents to be reached urgently.
            +1 photos
            India Post customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rahul Kumar Chaudhary 001
              Oct 3, 2021
              Report
              Copy

              I had posted my courier on date 27/09/2021.Still after 6 days, it's not delivered please make it soon it's very urgent...

              Track ID: ED[protected]IN

              Posted to : ADDITIONAL SE, ICAI BHAWAN, PIN-110002
              +1 photos
              India Post customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                PampaD
                Oct 2, 2021
                Report
                Copy

                My family has sent two parcels to Canada from my hometown Ranibandh Post office, Bankura (West Bengal) on September 13, 2021 with the following two consignment number or tracking id:
                1. EW[protected]IN
                2. EW[protected]IN

                We were expecting to be delivered by now as per the standard delivery time. The parcels are o[censored]rgent need by October 8, 2021.

                However, the tracking of the two parcels shows the last update at the Kolkata AP TMO and is stuck there from September 15, 2021. It has been 17 days that there is no update. In addition, when we tried to check the status of the parcels today, it is showing: "Consignment number not found".

                It has been very frustrating as the items in the parcels are urgently needed by October 8, 2021.

                It would be great if you can please resolve this issue and send my parcels as soon as possible so that we can get them in the next few days.

                Thank you so much
                India Post customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Klmtif
                  from Baloda Bazar, Chhattisgarh
                  Oct 2, 2021
                  Report
                  Copy

                  I have sent my parcel through speed post from Delhi baroda house to bhatapara, Chhattisgarh. But till now I didn't receive my parcel and also my tracking information not updated.
                  India Post customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    chaiti karmakar
                    Oct 2, 2021
                    Report
                    Copy

                    Address: nimta

                    Their was a speed delivery from LA to me today when i checked the information about the delivery it said Not Delivered ADDRESSEE CANNOT BE LOCATED. But i was all day at home my address was correct even i have provided correct contact number but they didn't even contact me and said that they attempted to deliver but failed. please check the issue and please give me my parcel
                    India Post customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anamika Patra
                      Oct 2, 2021
                      Report
                      Copy

                      Address: Kolkata

                      Over 5days my parcel stuck in Kolkata Ap TMO. Suddenly from today I am not getting any tracking details. It is showing consignment is not found. What's going on. I have some important things in my parcel and over 11days it is just stuck in kolkata. 1st it was 7days in custom office now in kolkata AP TMO. My parcel is from Katwa to Germany. Can't believe this horrible service of INDIAN POST. If they can't send any parcel without hazard, they should mention it in the website, so that people can find other alternative.
                      My consignment no is
                      CW[protected]IN
                      Please do something, so that I get my parcel in Germany as early as possible
                      India Post customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Annie_1621
                        from Shillong, Meghalaya
                        Oct 2, 2021
                        Report
                        Copy

                        Address: IIM Shillong

                        Dear team,

                        I am a student of IIM Shillong. My family sent me urgent medication that I haven't received till today. Even after launching complaint no action has been taken.

                        Please help me I m in despirate need.

                        Regards
                        Anisha
                        India Post customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Meghna Sudhakaran
                          Oct 1, 2021
                          Report
                          Copy

                          Hi, I have posted my documents on 23rd August, 2021 from post office at Basant Lok BNPL SP Hub, New Delhi and received delivery status on 27th September 2021. However these documents got delivered to wrong postcode 'T5H'. The address on the envelope was for 'T5K'. My consignment number is "ED[protected]IN". Please help me to track this parcel and get it delivered to the right address which is
                          "International Qualifications Assessment Service (IQAS)
                          9th floor
                          9942 108 street
                          Edmonton, AB T5K 2J5,
                          Canada"
                          +1 photos
                          India Post customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bahnishikha Das
                            Oct 1, 2021
                            Report
                            Copy

                            Two of my items (Consignment no. :- 1)EM[protected]IN

                            2)ED[protected]IN)
                            were dispatched from Air LGBI AP TMO (Guwahati) on 27/09/2021 and 28/09/2021 respectively and today is 01/10/2021 there's no update
                            Kindly look into this matter and do something, it's very urgent . I'd like an update within 2-3 days or else I'm tweeting about this whole mess and I'll escalate the matter
                            Thank you
                            India Post customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dineshjoshua
                              from Chennai, Tamil Nadu
                              Oct 1, 2021
                              Report
                              Copy

                              Address: Institute of distance education, Madras University, Chepauk, Chennai-600005

                              Am send my speed post on 28/09/2021 within the 30km range. still it's showing item dispatched status only. It's almost 5 days gone. I want to rectify my issue as soon as possible. Tracking Id:ET[protected]IN
                              India Post customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kaberi Bora
                                Oct 1, 2021
                                Report
                                Copy

                                I have sent my parcel on 22nd sep from jorhat to Shillong but my parcel was stuck in Air LGBI AP TMO since 27th sep... Please it's my request to you sent the parcel as soon as possible it's Very important.
                                India Post customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rochish Sharma
                                  Sep 30, 2021
                                  Report
                                  Copy

                                  Address: Haldwani H.O.

                                  Speed post tracking shows package recieved at head office 2 days ago. when i went to check at the post office the staff member was rudely told me to come back when its 10 o clock. i went there at 9:50. i told him i couldn't come again and again as i have a shop and he told me that was my problem. i don't mind the wait but the rudeness he conveyed didn't come across as public service.
                                  India Post customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sathish2110
                                    Sep 30, 2021
                                    Report
                                    Copy

                                    Address: No1, Dasyue Road, East District, Tainan - 70101, Taiwan.

                                    From

                                    M. Sathishkumar
                                    Department of Mechanical Engineering
                                    National Cheng Kung University
                                    No. 1, Dasyue road, East District,
                                    Tainan-70101, Taiwan.
                                    Mob:+[protected]

                                    Respected Sir,

                                    I am currently working in Taiwan. I sent a registered airmail package to my home on 04 September 2021. But my package still has not arrived. The tracking number ID is RA[protected]TW. The online tracking also shows that the package was received at the Culcutta office on September 10, 2021. The airmail receipt and online tracking status are attached below. I request you to take the necessary action and send the airmail package to my home as soon as possible.

                                    Thank you!!!

                                    Sincerely yours
                                    M. Sathishkumar
                                    +[protected]
                                    +2 photos
                                    India Post customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sidhartha002345
                                      Sep 29, 2021
                                      Report
                                      Copy

                                      I have provided wrong pin code for the consignment EW[protected]IN. I have entered 700001 and it should be 711101. Please change this . This is very urgent for me.
                                      India Post customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Delhivery
                                        1
                                        (3828)
                                        ST Courier
                                        1
                                        (1485)
                                        DHL Express India
                                        1
                                        (473)