Submit a Complaint
Claimed

India Post Complaints & Reviews

www.indiapost.gov.in
1
Updated: Dec 5, 2025
Complaints 9031
Resolved
1507
Unresolved
7524
So far, so good. India Post is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope India Post will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to India Post

Having problems with India Post?

File a complaint and get it resolved by India Post customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
India Post

India Post reviews & complaints page 146

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chamanlal Dhar
Feb 22, 2021
Report
Copy

Speed Post Envelope not reached its destination

Address: CL Dhar B-112 VS chalet LB Shastri Nagar PO Vimanpura Bangalore 560017

I booked a document from Vimanapura Bangalore PO ( 560017) on 15.2.2021 for SBI HAL Ojhar Township Nasik ( 422207). The Tracking No is EK[protected] IN . It has not reached its destination yet. The tracking shows thao Despached from Nasik Road on 18.2.2021 at 16:05.

Please help....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Palashjborah
Feb 21, 2021
Report
Copy

Address: Indian Post

Hi,

My Document which is an international courier now laying in Kolkotta AP TMO from 13 January 2021. Please check the screen shot for the details.
Please help me to get the document delivered.

Original Post by Postnord.
Consignment No - RR[protected]SE

Regards
Palash J. Borah
+1 photos
India Post customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mikgi riba
    Feb 21, 2021
    Report
    Copy

    Address: New Delhi RS TMO
    Website: Speed post India gov.in

    T has been more than 8 days since the bag was despatched fromBag Despatched to NEW DELHI RS TMO. But there has been no update on the article EU[protected]IN tracking system since then. Does this mean that the article has not reached the next hub or has lost in transition? Please look into the matter and update the tracking system so that the article can be tracked.its very URGENT
    +1 photos
    India Post customer support has been notified about the posted complaint.
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      M.h.rao
      Feb 20, 2021
      Report
      Copy

      Address: GUWAHATI BASHISTA PIN.781029 151. Base hospital

      No. [protected] name. M.h Rao
      India Post customer support has been notified about the posted complaint.
      View replies
      My tracking below the image please check it

      My important documents to delay from kol ap tmo please transfer to my delivery location guwahati - Comment #3801895 - Image #0
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sandy86@
        from Jamshedpur, Jharkhand
        Feb 20, 2021
        Report
        Copy

        Address: India

        My International Cargo dispatched from Bhubaneswar is stuck at KOL AP TMO. There has been no update or change in status since[protected]. While booking the Cargo the parcel will be released in a week's time.
        +1 photos
        India Post customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          lord3_5
          from Raxaul, Bihar
          Feb 19, 2021
          Report
          Copy

          Address: I.S.I Post Office, Bonhoogly, Kolkata - 700108

          It has become a usual behaiviour for most postman in kolkata asking for tips while delivering a passport.

          Goverment should look into this seriously.

          Postmans are paid enough salary and should not ask for tips to deliver passports.

          Secondly the postman forced me to open the passport infront of him and he noted the passport number on his received list. Is this legal to note down the passport number??

          Kindly take proper actions on the postman serving 30 years for below mentioned post office.

          This is his repeated behaivour for the same address.

          Visuals looks of postman : Very Tall and fair eating Shikhar most of time

          Post Office : 700108
          I.S.I Post Office, Bonhoogly
          India Post customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            [email protected]
            Feb 18, 2021
            Report
            Copy

            Address: BNPL Hyderabad

            Hello,

            There were 2 EMS Documents : EN[protected]IN and EN[protected]IN are showing in Custom Hold and Reason says that they are "AWAITING PRESENTATION TO BORDER AGENCY/S" from 11th Feb 2021 and still there is no any movement from then.

            Requesting you to kindly have this matter treated as a priority and have it delivered to WES as soon as possible. Below is the WES address:
            [protected]th Avenue
            Markham, ON L3R 0S9
            Canada

            Please call me on [protected] if you have any questions.

            Also, kindly call me to let me know what is being stopped to get this delivered.
            +2 photos
            India Post customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ria Sinwal
              Feb 18, 2021
              Report
              Copy

              Address: Delhi International Mail Centre

              Due to the Pandemic I had a lot of left over parcels pending to be shipped. I started shipping them after post offices reopened however more than half of them are stuck at Delhi International Mailing Centre.

              They haven't even contacted me if there's any issue with them, so I'm left in the dark about the same.

              Ideally, I'd like to packets to start shipping, I've tried contacting them via Twitter and emails but I haven't really received any decent response.

              I'm attaching an image with Dates and Tracking IDs for all the packets that are stuck at Delhi International Mail Centre
              +1 photos
              India Post customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                lakeumong
                from Pdengshakap, Meghalaya
                Feb 18, 2021
                Report
                Copy

                My atm card is showing dispatched from air lgbi ap tmo since 28 of January, its been 21 days already and there is no more updates, its just showing dispatched, please look into it, i need my atm card soon
                +1 photos
                India Post customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  Ckrha
                  from Musiri, Tamil Nadu
                  Feb 18, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Postal Pin code updated wrongly

                  Address: #P37/A, Post Office St, MMDA Colony, Arumbakkam, Chennai, Tamil Nadu 600106

                  Dear Sir/Madam,
                  My registered letter is yet to be delivered whereas the mail was dispatched via India Post Registered Service from Chennai on 08/01/2021. Because of my residential address pin code (202002), the update is wrong. The correct pin code is 602002. This has been 40 days since now the tracker is also not updated. Tracking Number: RT[protected]IN I have raised a complaint through India Post's portal but that too remained unattended...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  M
                  Mallikarjuna Pujari
                  from Bengaluru, Karnataka
                  Feb 18, 2021
                  Report
                  Copy

                  Im not receiving OTP to fill the application form please solve my problem
                  India Post customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vipul Vaibhaw
                    from Noida, Uttar Pradesh
                    Feb 18, 2021
                    Jul 11, 2023
                    This thread was updated on Jul 11, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    The item I ordered has been dispatched from Ma Ranchi RMS TMO four days ago but no updates after that

                    Website: www.indiapost.gov.in/_layouts/15/DOP.Portal.Tracking/TrackConsignment.aspx

                    Sirs
                    Through an e-commerce website, I had ordered an item which was booked on 13 Feb 2021 at Museum road S.O. Bangalore and had to be delivered at Ichak S.O Hazaribagh. The consignment has last update of 14 Feb in which it's showing that the item has been dispatched from Ma Ranchi RMS TMO at about 17:30 but no updates after that. Today is 18th and it has been 4 days I am waiting for any further updates. I had contacted my local post...
                    +1 photos
                    Helpful
                    61 other people found this review helpful
                    61 found this helpful
                    3 Comments
                    Report
                    Copy
                    S
                    samnew2u
                    Feb 18, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    My parcel to Hong Kong is stuck at the Chennai airport sorting office. In the tracking consignment site no update regarding the parcel since 12/2/2021, it just shows the item is bagged at CHENNAI AIRPORT SORTING OFFICE. The consignment number is RT[protected]IN. Please look into this issue.
                    +1 photos
                    Feb 23, 2021
                    Complaint marked as Resolved 
                    India Post customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rahuls7879
                      from Phadki, Madhya Pradesh
                      Feb 18, 2021
                      Report
                      Copy

                      Delay in delivering document from BNPL Hub Anna Road Counter

                      Address: Chennai

                      EB[protected]IN booked from BNPL hub is not yet delivered. Taking longer than usual.
                      it's been 6 days and item is in dispatch state only. no movement of item from BNPL HUB since 12/02/2021
                      06:50:06.
                      please look at the matter immediately and resolve as soon as possible...
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy
                      K
                      Kranthi30
                      Feb 18, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: #152/1, ASHWATHAMMA BUILDING, 1ST FLR, GS PALYA, KONAPPANA AGRAHARA, BENGALURU PIN: 560100, KARNATAKA, INDIA

                      I have applied PAN CARD through. "UTIITSL and my PAN CARD has been dispatched through INDIA POST consignment number RT[protected]IN on 12/02/2021. But the post delivery location is having my permanent address location, At present I am staying in Residential address (Bangalore). So, I want to change my delivery location address to be change to Bangalore only.
                      Residential address is mentioned below :
                      #152/1, ASHWATHAMMA BUILDING, 1ST FLR, GS PALYA, KONAPPANA AGRAHARA, BENGALURU
                      PIN : 560100, KARNATAKA, INDIA
                      Phone number : [protected]
                      +2 photos
                      Feb 23, 2021
                      Complaint marked as Resolved 
                      India Post customer support has been notified about the posted complaint.
                      View replies
                      I have applied PAN CARD through. "UTIITSL and my PAN CARD has been dispatched through INDIA POST consignment number RT[protected]IN on 24/02/2021. but till now i have not received my PAN CARD. my pin code is 712420. My complaint number is [protected]. but they comments in responce "as per SAP, RBR[protected] 02.03.2021 09:32:33 Jodhpur RMS L1R Loaded into another Bag RBR[protected] LALITA KUMARI Meena. furnish further full disposal at your end."

                      PAN CARD Delivery Location Change - Comment #3806320 - Image #0
                      PAN CARD Delivery Location Change - Comment #3806320 - Image #1
                      PAN CARD Delivery Location Change - Comment #3806320 - Image #2
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        Lovesahota
                        Feb 17, 2021
                        Report
                        Copy

                        Address: Sector 36 Chandigarh 160036
                        Website: www.indiapost.gov.in

                        Hi. My name is Lovepreet Singh. I am an international student in canada. My father got my educational documents verified from PSBT & IT TRAINING Chandigarh and sent through india post via speed post to world education services, toronto, canada on 8th February 2021. Today it was showing status as not delivered with tracking number EP[protected]IN Please solve this problem as they are really important documents for my educational assessment. Thank you.
                        +1 photos
                        India Post customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Madhur Chaudhari
                          from Pimpri, Maharashtra
                          Feb 17, 2021
                          Report
                          Copy

                          My courier (Tracking no: EM[protected]IN) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 11th Feb, 2021 and canada toronto office has not communicated me regarding the same.
                          The tracking shows awaiting presentation to border agency/s. Its been almost 7 days since the packet reached canada via india post it is a most important wes document. Kindly resolve the issue at the earliest!
                          India Post customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            p Akhil
                            from Bengaluru, Karnataka
                            Feb 17, 2021
                            Report
                            Copy

                            Website: appost.in/gdsonline/home.aspx

                            Sir i am Palthya Akhil, sir i am applying for indian post, but i am not getting OTP for my registered mobile number, [protected], my regestration id id DR82C86F3D67F5

                            Please help me sir, job is very importent to me .
                            India Post customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Muyiz LAS
                              Feb 17, 2021
                              Report
                              Copy

                              CE[protected]SA
                              Kindly track this shipment and let us know where it is. As it has taken much time to deliver
                              India Post customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                hk91
                                from Noida, Uttar Pradesh
                                Feb 17, 2021
                                Report
                                Copy

                                Address: Ontario Canada

                                Consignment No. EU[protected]IN is stuck in Canada Customs since 02.02.2021. The consignment consists of Transcripts bound for Federation of Law Societies of Canada, Ontario.

                                Another Consignment with No. ED[protected]IN that reached Canada on 11.02.2021 with transcripts bound for Federation of Law Societies of Canada, Ontario was cleared.

                                Why one set of consignment ED[protected]IN is cleared even if it reached late and other EU[protected]IN is still stuck at customs even though it reached Canada on 02.02.2021
                                India Post customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  Related businesses

                                  Delhivery
                                  1
                                  (3828)
                                  ST Courier
                                  1
                                  (1485)
                                  DHL Express India
                                  1
                                  (473)