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Updated: Dec 5, 2025
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India Post reviews & complaints page 148

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A
Addis Chadha
from Hyderabad, Telangana
Feb 10, 2021
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Speed post stuck at customs

My courier (Tracking no: ER[protected]IN) is stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 22Jan december, 2020.
The tracking shows awaiting presentation to border agency/s. Its been almost 20 days since the packet reached canada via india post. It is a very important document. Why is it taking so much time to clear customs? Kindly resolve the issue at the...
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22101996
from Ludhiana, Punjab
Feb 10, 2021
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It has been more than 10 days since the package was received at DELHI INTERNATIONAL MAIL CENTRE. However, there has been no update on the article tracking system since then it just says that the item is bagged. Does this mean that the article has not left the center or not reached the next hub or has lost in transition?. This is an important document that needs to get to its destination latest by 10 Feb. Please look into the matter and update the tracking system so that the article can be tracked and please expedite the process if possible so that it could kindly please reach the destination before time. Item No is RP[protected]IN.
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My tracking number.ber for my DL is ED[protected]IN. I was received message from VK-VAHAN on 6th of August but now when I tried to track then gives error message (Not found)

Please solve this issue.

Unable to track or get an update on the Consignment Number RP963297151IN. - Comment #3882550 - Image #0
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    S
    Soliheen Hakani
    Feb 9, 2021
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    My speed post parcel was sent on 01.02.21 from DELHI to SRINAGAR 190011, KASHMIR.
    It has been more than 8 days i didnt recieved my parcel yet. It was booked at KRISHNA NAGAR H.O. DELHI.
    While tracking my speed parcel from the official web site of indian post i found that my parcel has been despatched from:-
    KRISHNA NAGAR H.O. DELHI to NSH DELHI.
    NSH DELHI TO PALAM TMO. &
    from PALAM TMO it shows despatched from there as well. After that no records found till date.
    Please look in to the matter.
    Thanks...❗
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      M
      Mithu Chandwani
      Feb 9, 2021
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      On 14th January 2021 my dad has booked a parcel from Rash Behari Avenue S.O (EW[protected]IN) for 4556 EL Paso Dr Plano TX 75024 USA .
      Its more then 25 days and the item is still in KOL AP TMO no update yet.My dad checked with all International Postal Service in Kolkata but they couldn't provide any update for the same.
      I have no idea what is going on and how long it will take to reach USA.

      Please kindly help me in this matter

      Thank You
      Mithu Chandwani
      +[protected]
      chandwani.[protected]@gmail.com
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        S
        srivatsan j s
        Feb 9, 2021
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        Document: Degree transcripts
        Booking date: January 13th through Speed post.
        From: IIT Kharagpur P.O
        To: Rapid City, SD, USA 57701.

        Tracking Number: EW[protected]IN

        Item received in KOL AP TMO on Jan 18th. Not dispatched yet
        India Post customer support has been notified about the posted complaint.
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          T
          Teegirl
          Feb 8, 2021
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          Address: Postal Directorate Dak Bhavan New Delhi 110001
          Website: www.indiapost.gov.in/VAS/Pages/IndiaPostHome.aspx

          Hi I have couple packages that should've been mailed to me instead both packages are stuck at the DELHI INTERNATIONAL MAIL CENTRE, India and it has been there for almost 30 days now. Can i get my packages send out as soon as possible? Here are the tracking numbers for both packages. RH[protected]IN & RH[protected]IN. I need this packages send out to its destination please!
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            T
            Tejaswi Tripathi
            from Bengaluru, Karnataka
            Feb 8, 2021
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            My speed post sent on 04.02.2021 from RMS Sahibganj for Noida travelled to jasidih, deoghar, dhanbad and TMO ranchi.
            Its showing dispatch from Ranchi TMO . I am clueless if it is travelling to Noida or circulating on in jharkhand.
            Details: EJ[protected]IN
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              B
              bbgmoina
              from Bongaigaon, Assam
              Feb 8, 2021
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              It has been noticed from years together that your personnel have been unable to print a disciplined receipt against premiums collected from the PLIs. Verbally complained before the authority of the Meghdoot Bhawan, Guwahati several times. But, doing totally nonsense.
              please take immediate step. because, the entire nation is marching ahead and Postal Department has been unable to solve the same problem for year after year.
              India Post customer support has been notified about the posted complaint.
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                A
                Aseef42
                Feb 8, 2021
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                Address: WES Canada

                My courier (Tracking no: EM[protected]IN ) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 18 January, 2020 and canada toronto office has not bothered to call/inform me regarding the same.
                The tracking shows awaiting presentation to border agency/s. Its been almost 21 days since the packet reached canada via india post it is a most important WES document. Totally disappointed with their services! Kindly resolve the issue at the earliest!
                India Post customer support has been notified about the posted complaint.
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                  A
                  Akhayamishra
                  from Delhi, Delhi
                  Feb 7, 2021
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                  Dear Sir/Madam,

                  The Speed Post Consignment Number EO[protected]IN was done on January 25, 2021, showing at one location "KOL AP TMO" since January 30, 2021. How long will it take for the item be delivered to the destination location?

                  Please find the attached tracking status document.
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                    S
                    Shojilalmeena
                    from Ghumarwin, Himachal Pradesh
                    Feb 7, 2021
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                    Address: Grenadiers record Jabalpur pin 908776
                    Website: www [email protected]

                    My speed post tracking number ER[protected]IN. I am Speed Post 12 January 2021 then speed post grenadiers record centre Jabalpur not delivery
                    Please sir fast delivery is emergency
                    India Post customer support has been notified about the posted complaint.
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                      S
                      Saikat95
                      Feb 7, 2021
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                      I am expecting some important documents sent to me at USA by my father in India. The items were shipped on 21/01/2021 from Cooch Behar HO.
                      The tracking numbers are as follows -
                      EW[protected]IN
                      This item is sitting at KOL AP TMO for over a week now. What is causing the delay?
                      India Post customer support has been notified about the posted complaint.
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                        B
                        Balaji cr
                        from Saint Thomas Mount, Tamil Nadu
                        Feb 6, 2021
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                        Address: TORONTO-A

                        My courier (Tracking no: ET[protected]IN ) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 22 Jan, 2021 and canada toronto office has not bothered to call/inform me regarding the same.
                        The tracking shows awaiting presentation to border agency/s. Its been over 14 days since the packet reached canada via india post it is a most important wes document. Totally disappointed with their services! Kindly resolve the issue at the earliest!
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                          S
                          Sathish krish__7
                          Feb 4, 2021
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                          Shipper said he shipped me the parcel in indian post .But i haven't received any message or calls.
                          Tracking number: CK[protected]IN
                          Just tell me is this valid tracking number or not
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                            A
                            Ayla Fatima
                            from Lakhimpur, Uttar Pradesh
                            Feb 3, 2021
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                            My article no. EK[protected]IN. I checked its status and it’s been dispatched from the nearest location which is like 15 km away from my home about 5 days ago on 29/1/2021 but I haven’t received the products yet.
                            India Post customer support has been notified about the posted complaint.
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                              A
                              Ankush10810
                              Feb 1, 2021
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                              My important documents are on custom hold in canada for 15 days, my speedpost is on hold and it always happens with Indispost. The documents has ti reach WES and unnecessary wait of 15 days is unprofessional and hampering my plans
                              India Post customer support has been notified about the posted complaint.
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                                J
                                juul
                                Feb 1, 2021
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                                I am worrying about the tracking of a parcel sent from Varanasi the 25th of november 2020 to me in France (parcelCU[protected]IN).

                                After being stuck at Delhi FPO from the 07/12/2020 to the 18/01/2021, instead going to France it went to Mumbai FPO IMPORT and came back to Delhi FPO the 31/01/2021 AWAITING PRESENTATION TO BORDER AGENCY/S.

                                It is like the parcel is going back to Varanasi like i was the sender as it is now notified in the frenchpost tracking.

                                How can i be sure that the sender will not be taxed by customs for a mistake, will i receive my parcel? It's not the first time i receive parcels from Varanasi and i never see such a strange way to come.

                                Usually, after the Delhi FPO, it comes directly to Roissy int. French Airport before being delivered to me. Usually customs clearances are made in France, not in india, that's why i suppose a mistake.

                                Regards,
                                JL
                                +2 photos
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                                Feb 03, 2021
                                Updated by juul                                 it's been confirmed today by french post that for an unknown reason, the parcel is going back like i was the sender... and it is know in the hands of Delhi customs...like it was an import..

                                I beg Delhi FPO to put it back to its way to France
                                Feb 09, 2021
                                Updated by juul                                 Parcel is now back in Varanasi, as i TOLD EVERYONE SINCE ONE MONTH!

                                India Post is asking the sender to pay 1380 Rps as "return fee"!!!

                                I knew it, i'm very angry after Indian AND French post! I phoned and mailed them all, i left complaint on the indiaPost website, none of them was able or tried to do anything, just one reply : "kindly wait sir, please wait sir, wait wait wait...your parcel is on its way to France!!",

                                now what? "please pay fee or parcel will be kept? are you serious all?
                                Feb 09, 2021
                                Updated by juul                                 Today French post admit their mistake. They kept my parcel 15 days at the office of my place without warning me. They told me that the delivery man didn't make any effort to check the adress on the parcel that didn't have a delivery number on it... it's a shame!

                                India post has done the job
                                View replies
                                it's been confirmed today by french post that for an unknown reason, the parcel is going back like i was the sender... and it is know in the hands of Delhi customs...like it was an import..

                                I beg Delhi FPO to put it back to its way to France
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                                  S
                                  ss1234
                                  from Nāngloi Jāt, Delhi
                                  Feb 1, 2021
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                                  Address: delhi

                                  Tracking id: R[protected]IN
                                  The order status has not been updatded since28th Jan 2021. The item has not been received
                                  India Post customer support has been notified about the posted complaint.
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                                    U
                                    uma777
                                    Feb 1, 2021
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                                    Address: Chatrapur, santi nagar

                                    My courier (Tracking no: EU[protected]IN) stuck with canada a custom hold as Remarked "AWAITING PRESENTATION TO BORDER AGENCY/S" since 22nd Jan 2021
                                    The tracking shows awaiting presentation to border agency/s. Its been almost 10 days since the packet reached Canada via India post it is a Important WES document. I am disappointed with their services ? Resolve this problem as soon as possible.

                                    Thank you.
                                    India Post customer support has been notified about the posted complaint.
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                                      N
                                      Neha Karanth
                                      Feb 1, 2021
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                                      Hi Team,
                                      Consignment number :CK[protected]IN, has been stuck in Mumbai foreign post office from 22/01 . The status says item bagged with no movement from 22/01. I am pregnant and my parents from India has sent me food items, with already 13 days passed the food would get spoilt.
                                      Can you please resolve the issue at the earliest
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