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Updated: Dec 23, 2025
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India Post reviews & complaints page 148

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R
Ria Sinwal
Feb 18, 2021
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Address: Delhi International Mail Centre

Due to the Pandemic I had a lot of left over parcels pending to be shipped. I started shipping them after post offices reopened however more than half of them are stuck at Delhi International Mailing Centre.

They haven't even contacted me if there's any issue with them, so I'm left in the dark about the same.

Ideally, I'd like to packets to start shipping, I've tried contacting them via Twitter and emails but I haven't really received any decent response.

I'm attaching an image with Dates and Tracking IDs for all the packets that are stuck at Delhi International Mail Centre
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    L
    lakeumong
    from Pdengshakap, Meghalaya
    Feb 18, 2021
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    My atm card is showing dispatched from air lgbi ap tmo since 28 of January, its been 21 days already and there is no more updates, its just showing dispatched, please look into it, i need my atm card soon
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      C
      Ckrha
      from Musiri, Tamil Nadu
      Feb 18, 2021
      Resolved
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      Resolved

      Postal Pin code updated wrongly

      Address: #P37/A, Post Office St, MMDA Colony, Arumbakkam, Chennai, Tamil Nadu 600106

      Dear Sir/Madam,
      My registered letter is yet to be delivered whereas the mail was dispatched via India Post Registered Service from Chennai on 08/01/2021. Because of my residential address pin code (202002), the update is wrong. The correct pin code is 602002. This has been 40 days since now the tracker is also not updated. Tracking Number: RT[protected]IN I have raised a complaint through India Post's portal but that too remained unattended...
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      M
      Mallikarjuna Pujari
      from Bengaluru, Karnataka
      Feb 18, 2021
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      Im not receiving OTP to fill the application form please solve my problem
      India Post customer support has been notified about the posted complaint.
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        V
        Vipul Vaibhaw
        from Noida, Uttar Pradesh
        Feb 18, 2021
        Jul 11, 2023
        This thread was updated on Jul 11, 2023
        Resolved
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        Resolved

        The item I ordered has been dispatched from Ma Ranchi RMS TMO four days ago but no updates after that

        Website: www.indiapost.gov.in/_layouts/15/DOP.Portal.Tracking/TrackConsignment.aspx

        Sirs
        Through an e-commerce website, I had ordered an item which was booked on 13 Feb 2021 at Museum road S.O. Bangalore and had to be delivered at Ichak S.O Hazaribagh. The consignment has last update of 14 Feb in which it's showing that the item has been dispatched from Ma Ranchi RMS TMO at about 17:30 but no updates after that. Today is 18th and it has been 4 days I am waiting for any further updates. I had contacted my local post...
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        S
        samnew2u
        Feb 18, 2021
        Resolved
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        Resolved

        My parcel to Hong Kong is stuck at the Chennai airport sorting office. In the tracking consignment site no update regarding the parcel since 12/2/2021, it just shows the item is bagged at CHENNAI AIRPORT SORTING OFFICE. The consignment number is RT[protected]IN. Please look into this issue.
        +1 photos
        Feb 23, 2021
        Complaint marked as Resolved 
        India Post customer support has been notified about the posted complaint.
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          R
          rahuls7879
          from Phadki, Madhya Pradesh
          Feb 18, 2021
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          Delay in delivering document from BNPL Hub Anna Road Counter

          Address: Chennai

          EB[protected]IN booked from BNPL hub is not yet delivered. Taking longer than usual.
          it's been 6 days and item is in dispatch state only. no movement of item from BNPL HUB since 12/02/2021
          06:50:06.
          please look at the matter immediately and resolve as soon as possible...
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          K
          Kranthi30
          Feb 18, 2021
          Resolved
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          Resolved

          Address: #152/1, ASHWATHAMMA BUILDING, 1ST FLR, GS PALYA, KONAPPANA AGRAHARA, BENGALURU PIN: 560100, KARNATAKA, INDIA

          I have applied PAN CARD through. "UTIITSL and my PAN CARD has been dispatched through INDIA POST consignment number RT[protected]IN on 12/02/2021. But the post delivery location is having my permanent address location, At present I am staying in Residential address (Bangalore). So, I want to change my delivery location address to be change to Bangalore only.
          Residential address is mentioned below :
          #152/1, ASHWATHAMMA BUILDING, 1ST FLR, GS PALYA, KONAPPANA AGRAHARA, BENGALURU
          PIN : 560100, KARNATAKA, INDIA
          Phone number : [protected]
          +2 photos
          Feb 23, 2021
          Complaint marked as Resolved 
          India Post customer support has been notified about the posted complaint.
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          I have applied PAN CARD through. "UTIITSL and my PAN CARD has been dispatched through INDIA POST consignment number RT[protected]IN on 24/02/2021. but till now i have not received my PAN CARD. my pin code is 712420. My complaint number is [protected]. but they comments in responce "as per SAP, RBR[protected] 02.03.2021 09:32:33 Jodhpur RMS L1R Loaded into another Bag RBR[protected] LALITA KUMARI Meena. furnish further full disposal at your end."

          PAN CARD Delivery Location Change - Comment #3806320 - Image #0
          PAN CARD Delivery Location Change - Comment #3806320 - Image #1
          PAN CARD Delivery Location Change - Comment #3806320 - Image #2
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            L
            Lovesahota
            Feb 17, 2021
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            Address: Sector 36 Chandigarh 160036
            Website: www.indiapost.gov.in

            Hi. My name is Lovepreet Singh. I am an international student in canada. My father got my educational documents verified from PSBT & IT TRAINING Chandigarh and sent through india post via speed post to world education services, toronto, canada on 8th February 2021. Today it was showing status as not delivered with tracking number EP[protected]IN Please solve this problem as they are really important documents for my educational assessment. Thank you.
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              M
              Madhur Chaudhari
              from Pimpri, Maharashtra
              Feb 17, 2021
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              My courier (Tracking no: EM[protected]IN) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 11th Feb, 2021 and canada toronto office has not communicated me regarding the same.
              The tracking shows awaiting presentation to border agency/s. Its been almost 7 days since the packet reached canada via india post it is a most important wes document. Kindly resolve the issue at the earliest!
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                P
                p Akhil
                from Bengaluru, Karnataka
                Feb 17, 2021
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                Website: appost.in/gdsonline/home.aspx

                Sir i am Palthya Akhil, sir i am applying for indian post, but i am not getting OTP for my registered mobile number, [protected], my regestration id id DR82C86F3D67F5

                Please help me sir, job is very importent to me .
                India Post customer support has been notified about the posted complaint.
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                  M
                  Muyiz LAS
                  Feb 17, 2021
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                  CE[protected]SA
                  Kindly track this shipment and let us know where it is. As it has taken much time to deliver
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                    H
                    hk91
                    from Noida, Uttar Pradesh
                    Feb 17, 2021
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                    Address: Ontario Canada

                    Consignment No. EU[protected]IN is stuck in Canada Customs since 02.02.2021. The consignment consists of Transcripts bound for Federation of Law Societies of Canada, Ontario.

                    Another Consignment with No. ED[protected]IN that reached Canada on 11.02.2021 with transcripts bound for Federation of Law Societies of Canada, Ontario was cleared.

                    Why one set of consignment ED[protected]IN is cleared even if it reached late and other EU[protected]IN is still stuck at customs even though it reached Canada on 02.02.2021
                    India Post customer support has been notified about the posted complaint.
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                      A
                      adhi0825
                      from Noida, Uttar Pradesh
                      Feb 17, 2021
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                      Resolved

                      Hi,
                      My consignment number is EW[protected]IN. On 14th Feb, 2021 it is showing as dispatched from KOL AP TMO. But after that, no further updates. It's been 3days since the last update.
                      +1 photos
                      Feb 17, 2021
                      Complaint marked as Resolved 
                      It has been updated today morning saying that parcel has been received to my local post office
                      India Post customer support has been notified about the posted complaint.
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                        K
                        kranjeet770
                        from Haldia, West Bengal
                        Feb 17, 2021
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                        Booked a speed post with tracking ID -EN[protected]IN on 10th Feb. Currently it's showing from last 3 days dispatched from KOL AP TMO . Then, why it's not reaching Gaya, as it is only maximum 12 hrs of distance. Why it's not reaching even in 3 working days. Last time, it took 6 days to reach Gaya from KOL which was booked at same post office. I just want to ask why it's taking 11-12 days to deliver a post even when it's speed post, delivering 98% posts within 9 days. Please help me, I have deadline to submit the documents but it's not reaching to me.
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                          Y
                          yogi4uwar
                          Feb 16, 2021
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                          Website: indiapost.gov.in

                          My Courier for the WES Education Evaluation from Anna University with tracking number : ET[protected]IN is showing status as Canada Customs Hold and Remarks as AWAITING PRESENTATION TO BORDER AGENCY/S. There is no change in the status from Jan 22nd 2021 until now for almost 30 days. There is no option for getting the status updates or by call from the India Post that is very disappointing.
                          Can you help with the resolution
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                            C
                            Chella Chandana
                            Feb 16, 2021
                            Resolved
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                            Resolved

                            I sent a parcel weighing 19 kg from Tirupathi to Sweden on 05/02/20
                            The parcel is lying in Chennai since 09/02/20 and today it’s 16/02/20. No update so far.
                            May I know why there is delay in dispatching the parcel from Chennai foreign post office
                            Parcel track no : CA[protected]IN

                            C.Sudhakar
                            [protected]
                            +1 photos
                            Jun 16, 2021
                            Complaint marked as Resolved 
                            India Post customer support has been notified about the posted complaint.
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                              B
                              Bumper911
                              Feb 15, 2021
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                              Address: 8150 Point Meadows Drive, Apt 907, 32256 Jacksonville, FLORIDA, USA

                              So ... there has not been any update on a package I am expecting from a merchant since 20/01/2021.

                              Consignment/Tracking number ED[protected]IN

                              There are 5 entries on this date stating that the item was booked, then bagged, then dispatched, then received and then bagged again (at a location described as DELHI SPEED POST CETRE). After that ... nothing. Am I to understand that the item is still there, and if so, why has it not continued the "journey" to it's destination. I was told that EMS Speed Post would take 10-20 days to deliver to the US ... 26 days have now passed.

                              Is the tracking information listed here reliable? I understand that there may be delays due to the pandemic however this seems excessive.

                              See screen shot of tracking information below
                              +1 photos
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                                A
                                Abhisek Dey
                                Feb 14, 2021
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                                Address: Guwahati TMO

                                I have sent a Registered letter to Shillong from Buniadpur, WestBengal

                                Consignment/ Tracking no.
                                RW[protected]IN.
                                BOOKED from Buniadpur on 5th Feb. And on 11th Feb it was Dispatched from Guwahati TMO... Unfortunately, there's no sign of tracking after being dispatched from Guwahati TMO. Kindly, look into the matter. It contains some official documents.
                                India Post customer support has been notified about the posted complaint.
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                                  A
                                  Ashish19542
                                  Feb 14, 2021
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                                  Address: Kolkata

                                  I have booked two consignments for France through India Post wit No. EW[protected]IN and EW[protected]IN on 01 Feb 2021. As I track these packages I see that after completing the Customs process on 04 Feb, they are bagged and kept at Kolkata EMS Speedpost Centre. From then on there is no further update regarding these packages.

                                  I need an update regarding the present status of these packages. And why is there so much of delay.
                                  India Post customer support has been notified about the posted complaint.
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