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India Post Complaints & Reviews

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Updated: Dec 23, 2025
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India Post reviews & complaints page 149

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A
Akhayamishra
from Delhi, Delhi
Feb 13, 2021
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My courier (Tracking no: EO[protected]IN) stuck with canada Toronto-A custom hold and extra information are showing as "awaiting presentation to border agency/s" since 10th Feb, 2021 and Canada Toronto office has not bothered to inform me regarding the same.
The tracking shows awaiting presentation to border agency/s. Its been almost 4 days since the packet reached Canada via India post it is a most important WES document.it would be great help if the issue is resolved at the earliest.
+1 photos
India Post customer support has been notified about the posted complaint.
Hi, Its been more than a month however the post is still stuck in customs at Toronto-A for "AWAITING PRESENTATION TO BORDER AGENCY/S". May I know, when can I expect the post to reach its destination? Also there has been no updates as to why it is still stuck in customs. Could you please help in expediting the process so that the courier reaches its destination as its very urgent educational documents to WES.
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    A
    ArghyaD43610165
    Feb 12, 2021
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    Resolved

    Address: Meghdoot Bhawan, Link Road New Delhi New Delhi District Delhi India - 110001

    Dear Sir,
    My registered letter is yet to be delivered whereas the mail was dispatched via India Post Registered Service from Ludhiana on 02/02/2021.
    This has been 10 days since now the tracker is also not updated. Tracking Number: RP[protected]IN

    I have raised complaint through India Post's portal but that too remained unattended (Complaint ID: [protected])

    I have raised my concern through twitter but they did not even attend.

    The registered letter has much importance to me but I am surprised to see the activities of a Government Concern.

    I am a transparent tax payer and responsible citizen too. I feel very bad and this raises my grievance because this stands faulty whenever Government concerns come in to the account.

    I wish I could not have taken risk and sent my documents through private courier.
    But Alas! It is my mistake to choose India Post. Such Irresponsible people are there.
    I beg of your help to get my registered letter delivered at my destination.
    +3 photos
    Feb 17, 2021
    Complaint marked as Resolved 
    Received the documents just now. Thank you for your help
    India Post customer support has been notified about the posted complaint.
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      M
      mohitbhargava
      Feb 12, 2021
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      My courier
      (Tracking no: ED[protected]IN nd Tracking no: ED[protected]IN ) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 22 Jan, 2021 and canada toronto office has not bothered to call/inform me regarding the same.
      The tracking shows awaiting presentation to border agency/s. Its been over 25 days since the packet reached canada via india post it is a most important wes document. Totally disappointed with their services! Kindly resolve the issue at the earliest!
      India Post customer support has been notified about the posted complaint.
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        6
        6266244167
        Feb 12, 2021
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        Address: Bishunpur post deonagar distirc surajpur cg

        Pardeep kumar see.o.mo .parsal nhi pahuch pa raha hai mo.no [protected]
        India Post customer support has been notified about the posted complaint.
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          A
          Ana108
          Feb 12, 2021
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          Missing parcel at KOL AP TMO

          Namaste,

          Tracking #CO[protected]IN
          My parcel was dispatched from Orissa on 31st December 2019. It was last updated on 20th January 2020 where is was inbound in KOL AP TMO. I am attaching the receipt for your reference. This package was to be delivered in USA, as part of a International cultural event.
          I have tried tracking the same here with the United States Postal Services and they informed me that the package...
          +1 photos
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          S
          from Bengaluru, Karnataka
          Feb 11, 2021
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          Address: Mrs. Shanthi Lewis, E-10 Ranka Colony, Bilekahalli, Bannerghatta Road, Bangalore 560076.

          LA[protected]FR sent from France on 16/01/2021, arrived in Mumbai on 17/01. Still not delivered. Urgent documents required by the bank are held up. Please help and deliver this letter. Letter is to be delivered to Mrs. Shanthi Lewis, E-10, Ranka Colony, Bilekahalli, Bannerghatta Road, Bangaliore 560076.
          India Post customer support has been notified about the posted complaint.
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            P
            priyanka.nitd
            Feb 10, 2021
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            Address: durgapur

            Hi, this is URGENT about package posted from Durgapur Head Post office to Troy in Michigan in USA. Article number is EW[protected]IN. has a saree in it which is a gift for my best friend for her pregnancy. I posted it through AIR and express category on January 4, 2 and the status of the package is still the same. It says item bagged in Kolkata EMS Post. Its been 40 days that I posted it and for this packet I paid 2360 INR. I called Kolkata EMS office and they gave no reason for the delay. I tweeted to India Post on Twitter, but no information about the missing package. Please help. Its a gift and its been 35 days

            Complaint raised. Number is [protected]

            I am being asked to contact USPS Postal services. I checked their website and contacted them...they never received the package from India Post
            +1 photos
            India Post customer support has been notified about the posted complaint.
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              K
              Kartikeya45
              Feb 10, 2021
              Resolved
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              Resolved

              Non delivery of article. Unable to file complaint on their website

              It is showing item delivery confirmed but I have not received the package. I am unable to file a complaint on their website as it shows "Can't log complaint as article delivered on 08/02/2021 20:03:28 from Miyapur S.O"...
              +1 photos
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              M
              mozzvinod
              Feb 10, 2021
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              Hi Team,

              I had submitted my speed post (number: EE[protected]IN) for delivery on '01/02/2020' and its still not delivered.
              The tracking system shows that item was dispatched from "Palam TMO" on '04/02/2021' and no updates post that.

              And its still not delivered. Could you please ensure its delivered as soon as possible and not lost in transit.
              +1 photos
              India Post customer support has been notified about the posted complaint.
              Feb 10, 2021
              Updated by mozzvinod
              Correction***: Speed post date was '01/02/2021' and not '01/02/2020'
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                R
                RohitPakhare6
                Feb 10, 2021
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                Hello my small parcel from Tacoma Washington arrived at Delhi on 4th February 2021 even after 5 days india post has not updated any status. My shipment haven’t reached Mumbai yet where I myself reside. Tracking number UM[protected]US
                +2 photos
                India Post customer support has been notified about the posted complaint.
                Feb 10, 2021
                Updated by RohitPakhare6
                Departed. Your item departed a transfer airport in INDIRA GANDHI INTL, DELHI, INDIA on February 4, 2021 at 9:49 pm. The item is currently in transit to the destination. After this status there is no update by India post where is my parcel ?

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                  P
                  Pixels and Pastels
                  from Guwahati, Assam
                  Feb 10, 2021
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                  Hello Sir,

                  I ordered few things via eBay.com and it is shipped via Deutsche post. It cleared customs and reached kolkata AP TMO on 5th February (it reached here very fast within 10 days). It is now more than five days and my package still haven't moved from Kolkata AP TMO to Guwahati where I am living now. The local tracking number is RX[protected]DE. I have paid all the amount and now i don't know why it is stuck there for more than 5 days. In the tracking page it is showing next office is Guwahati 781002R. Please do the needful and transit the package from there to Guwahati
                  India Post customer support has been notified about the posted complaint.
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                    A
                    Addis Chadha
                    from Hyderabad, Telangana
                    Feb 10, 2021
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                    Speed post stuck at customs

                    My courier (Tracking no: ER[protected]IN) is stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 22Jan december, 2020.
                    The tracking shows awaiting presentation to border agency/s. Its been almost 20 days since the packet reached canada via india post. It is a very important document. Why is it taking so much time to clear customs? Kindly resolve the issue at the...
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                    2
                    22101996
                    from Ludhiana, Punjab
                    Feb 10, 2021
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                    It has been more than 10 days since the package was received at DELHI INTERNATIONAL MAIL CENTRE. However, there has been no update on the article tracking system since then it just says that the item is bagged. Does this mean that the article has not left the center or not reached the next hub or has lost in transition?. This is an important document that needs to get to its destination latest by 10 Feb. Please look into the matter and update the tracking system so that the article can be tracked and please expedite the process if possible so that it could kindly please reach the destination before time. Item No is RP[protected]IN.
                    +2 photos
                    India Post customer support has been notified about the posted complaint.
                    My tracking number.ber for my DL is ED[protected]IN. I was received message from VK-VAHAN on 6th of August but now when I tried to track then gives error message (Not found)

                    Please solve this issue.

                    Unable to track or get an update on the Consignment Number RP963297151IN. - Comment #3882550 - Image #0
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                      S
                      Soliheen Hakani
                      Feb 9, 2021
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                      My speed post parcel was sent on 01.02.21 from DELHI to SRINAGAR 190011, KASHMIR.
                      It has been more than 8 days i didnt recieved my parcel yet. It was booked at KRISHNA NAGAR H.O. DELHI.
                      While tracking my speed parcel from the official web site of indian post i found that my parcel has been despatched from:-
                      KRISHNA NAGAR H.O. DELHI to NSH DELHI.
                      NSH DELHI TO PALAM TMO. &
                      from PALAM TMO it shows despatched from there as well. After that no records found till date.
                      Please look in to the matter.
                      Thanks...❗
                      +1 photos
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                        M
                        Mithu Chandwani
                        Feb 9, 2021
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                        On 14th January 2021 my dad has booked a parcel from Rash Behari Avenue S.O (EW[protected]IN) for 4556 EL Paso Dr Plano TX 75024 USA .
                        Its more then 25 days and the item is still in KOL AP TMO no update yet.My dad checked with all International Postal Service in Kolkata but they couldn't provide any update for the same.
                        I have no idea what is going on and how long it will take to reach USA.

                        Please kindly help me in this matter

                        Thank You
                        Mithu Chandwani
                        +[protected]
                        chandwani.[protected]@gmail.com
                        +1 photos
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                          S
                          srivatsan j s
                          Feb 9, 2021
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                          Document: Degree transcripts
                          Booking date: January 13th through Speed post.
                          From: IIT Kharagpur P.O
                          To: Rapid City, SD, USA 57701.

                          Tracking Number: EW[protected]IN

                          Item received in KOL AP TMO on Jan 18th. Not dispatched yet
                          India Post customer support has been notified about the posted complaint.
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                            T
                            Teegirl
                            Feb 8, 2021
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                            Address: Postal Directorate Dak Bhavan New Delhi 110001
                            Website: www.indiapost.gov.in/VAS/Pages/IndiaPostHome.aspx

                            Hi I have couple packages that should've been mailed to me instead both packages are stuck at the DELHI INTERNATIONAL MAIL CENTRE, India and it has been there for almost 30 days now. Can i get my packages send out as soon as possible? Here are the tracking numbers for both packages. RH[protected]IN & RH[protected]IN. I need this packages send out to its destination please!
                            +2 photos
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                              T
                              Tejaswi Tripathi
                              from Bengaluru, Karnataka
                              Feb 8, 2021
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                              My speed post sent on 04.02.2021 from RMS Sahibganj for Noida travelled to jasidih, deoghar, dhanbad and TMO ranchi.
                              Its showing dispatch from Ranchi TMO . I am clueless if it is travelling to Noida or circulating on in jharkhand.
                              Details: EJ[protected]IN
                              India Post customer support has been notified about the posted complaint.
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                                bbgmoina
                                from Bongaigaon, Assam
                                Feb 8, 2021
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                                It has been noticed from years together that your personnel have been unable to print a disciplined receipt against premiums collected from the PLIs. Verbally complained before the authority of the Meghdoot Bhawan, Guwahati several times. But, doing totally nonsense.
                                please take immediate step. because, the entire nation is marching ahead and Postal Department has been unable to solve the same problem for year after year.
                                India Post customer support has been notified about the posted complaint.
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                                  A
                                  Aseef42
                                  Feb 8, 2021
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                                  Address: WES Canada

                                  My courier (Tracking no: EM[protected]IN ) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 18 January, 2020 and canada toronto office has not bothered to call/inform me regarding the same.
                                  The tracking shows awaiting presentation to border agency/s. Its been almost 21 days since the packet reached canada via india post it is a most important WES document. Totally disappointed with their services! Kindly resolve the issue at the earliest!
                                  India Post customer support has been notified about the posted complaint.
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