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Updated: Dec 23, 2025
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India Post reviews & complaints page 150

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S
Saikat95
Feb 7, 2021
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I am expecting some important documents sent to me at USA by my father in India. The items were shipped on 21/01/2021 from Cooch Behar HO.
The tracking numbers are as follows -
EW[protected]IN
This item is sitting at KOL AP TMO for over a week now. What is causing the delay?
India Post customer support has been notified about the posted complaint.
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    B
    Balaji cr
    from Saint Thomas Mount, Tamil Nadu
    Feb 6, 2021
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    Address: TORONTO-A

    My courier (Tracking no: ET[protected]IN ) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 22 Jan, 2021 and canada toronto office has not bothered to call/inform me regarding the same.
    The tracking shows awaiting presentation to border agency/s. Its been over 14 days since the packet reached canada via india post it is a most important wes document. Totally disappointed with their services! Kindly resolve the issue at the earliest!
    +1 photos
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      S
      Sathish krish__7
      Feb 4, 2021
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      Shipper said he shipped me the parcel in indian post .But i haven't received any message or calls.
      Tracking number: CK[protected]IN
      Just tell me is this valid tracking number or not
      +2 photos
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        A
        Ayla Fatima
        from Lakhimpur, Uttar Pradesh
        Feb 3, 2021
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        My article no. EK[protected]IN. I checked its status and it’s been dispatched from the nearest location which is like 15 km away from my home about 5 days ago on 29/1/2021 but I haven’t received the products yet.
        India Post customer support has been notified about the posted complaint.
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          A
          Ankush10810
          Feb 1, 2021
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          My important documents are on custom hold in canada for 15 days, my speedpost is on hold and it always happens with Indispost. The documents has ti reach WES and unnecessary wait of 15 days is unprofessional and hampering my plans
          India Post customer support has been notified about the posted complaint.
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            J
            juul
            Feb 1, 2021
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            I am worrying about the tracking of a parcel sent from Varanasi the 25th of november 2020 to me in France (parcelCU[protected]IN).

            After being stuck at Delhi FPO from the 07/12/2020 to the 18/01/2021, instead going to France it went to Mumbai FPO IMPORT and came back to Delhi FPO the 31/01/2021 AWAITING PRESENTATION TO BORDER AGENCY/S.

            It is like the parcel is going back to Varanasi like i was the sender as it is now notified in the frenchpost tracking.

            How can i be sure that the sender will not be taxed by customs for a mistake, will i receive my parcel? It's not the first time i receive parcels from Varanasi and i never see such a strange way to come.

            Usually, after the Delhi FPO, it comes directly to Roissy int. French Airport before being delivered to me. Usually customs clearances are made in France, not in india, that's why i suppose a mistake.

            Regards,
            JL
            +2 photos
            India Post customer support has been notified about the posted complaint.
            Feb 03, 2021
            Updated by juul             it's been confirmed today by french post that for an unknown reason, the parcel is going back like i was the sender... and it is know in the hands of Delhi customs...like it was an import..

            I beg Delhi FPO to put it back to its way to France
            Feb 09, 2021
            Updated by juul             Parcel is now back in Varanasi, as i TOLD EVERYONE SINCE ONE MONTH!

            India Post is asking the sender to pay 1380 Rps as "return fee"!!!

            I knew it, i'm very angry after Indian AND French post! I phoned and mailed them all, i left complaint on the indiaPost website, none of them was able or tried to do anything, just one reply : "kindly wait sir, please wait sir, wait wait wait...your parcel is on its way to France!!",

            now what? "please pay fee or parcel will be kept? are you serious all?
            Feb 09, 2021
            Updated by juul             Today French post admit their mistake. They kept my parcel 15 days at the office of my place without warning me. They told me that the delivery man didn't make any effort to check the adress on the parcel that didn't have a delivery number on it... it's a shame!

            India post has done the job
            View replies
            it's been confirmed today by french post that for an unknown reason, the parcel is going back like i was the sender... and it is know in the hands of Delhi customs...like it was an import..

            I beg Delhi FPO to put it back to its way to France
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              S
              ss1234
              from Nāngloi Jāt, Delhi
              Feb 1, 2021
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              Address: delhi

              Tracking id: R[protected]IN
              The order status has not been updatded since28th Jan 2021. The item has not been received
              India Post customer support has been notified about the posted complaint.
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                U
                uma777
                Feb 1, 2021
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                Address: Chatrapur, santi nagar

                My courier (Tracking no: EU[protected]IN) stuck with canada a custom hold as Remarked "AWAITING PRESENTATION TO BORDER AGENCY/S" since 22nd Jan 2021
                The tracking shows awaiting presentation to border agency/s. Its been almost 10 days since the packet reached Canada via India post it is a Important WES document. I am disappointed with their services ? Resolve this problem as soon as possible.

                Thank you.
                India Post customer support has been notified about the posted complaint.
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                  N
                  Neha Karanth
                  Feb 1, 2021
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                  Hi Team,
                  Consignment number :CK[protected]IN, has been stuck in Mumbai foreign post office from 22/01 . The status says item bagged with no movement from 22/01. I am pregnant and my parents from India has sent me food items, with already 13 days passed the food would get spoilt.
                  Can you please resolve the issue at the earliest
                  +1 photos
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                    N
                    Namdevshubham
                    Jan 29, 2021
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                    Address: Aagra , sanjay place so branch
                    Website: Www.Indiapost.gov.in

                    Didn't receive my speed post parcel and it's been more than 10 days and there's no update on it's progress on the consignment tracking facility.
                    My consignment number is EU[protected]IN . Please help me it's important.
                    India Post customer support has been notified about the posted complaint.
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                    My parcel is dispatched from 'katni so' on 24/01/2021 but it's not reaching to the destination place ' birsinghpur pali so' which is really close to katni.
                    Please help, i need them books to study :(
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                      B
                      bharathidasan007
                      Jan 29, 2021
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                      Resolved

                      Customer ID generation

                      Sir,
                      My policy no is[xxxxxxxxxx]. I am not able to generate customer id and because of that i am not able to log in to pli. I have approached post office pli section they have checked everything and that is correct. My email and mob is registered in policy but every time when i go to generate id it is shown that you have entered wrong details approach to nearest post office.
                      Thanks and regards...
                      +1 photos
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                      J
                      jainabhi93
                      Jan 29, 2021
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                      My university sent my transcript through speed post. My tracking ID is
                      EU[protected]IN. It is bagged from last 10 days, It is really very important to reach to US asap. Please help me.
                      India Post customer support has been notified about the posted complaint.
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                        H
                        Harpi143
                        Jan 28, 2021
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                        Hello Sir
                        My wife's transcript dispatched through India post with reference number ED[protected]IN is stuck in Canada customs since 18th Jan 2021. These transcripts are meant to be delivered to World Education Services for credential verifications

                        I have contacted india post and launched a complaint in their portal [[protected]], but the only response received is to contact customs office. This is pathetic service for such an important document which through other courier services get delivered in 3 to 4 days. We are loosing precious time as next milestones in our professional life are linked to this evaluation from WES
                        India Post customer support has been notified about the posted complaint.
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                          N
                          Nabonita Biswas
                          Jan 28, 2021
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                          Inland speed post

                          My consignment number is EW[protected]IN.Delivery location Pondicherry university.The article is booked on 19.1.21.yet not delivered.the tracking information is showing that the kol ap tmo 22.01.21..Its very urgent.. please delivery it as soon as possible...
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                          rupinder1980
                          Jan 27, 2021
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                          My courier (Tracking no: CJ[protected]DE) stuck at MUMBAI FOREIGN POST OFFICE with a status of a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 9th Jan 2021 and didn't received any call on same from office.

                          Don't know what i can do now.

                          Kindly resolve the issue at the earliest!

                          Thanks a ton
                          +1 photos
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                            E
                            Echo Chan
                            Jan 27, 2021
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                            Address: VPO Minian, Teh Nihal Singh Wala, Moga, Pin: 142039, Punjab

                            Parcel sending to Moga, Punjab from Hong Kong with tracking number CP[protected]HK. It is held by custom since 13th Jan 2021
                            +1 photos
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                              2
                              22101996
                              from Ludhiana, Punjab
                              Jan 27, 2021
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                              It has been more than 3 days since the bag was dispatched from PATIALA TMO to NEW DELHI RS TMO. However, there has been no update on the article tracking system since then. Does this mean that the article has not reached the next hub or has lost in transition?. This is an important document that needs to get to its destination latest by 10 Feb. Please look into the matter and update the tracking system so that the article can be tracked and please expedite the process if possible so that it could kindly please reach the destination before time. Item No is RP[protected]IN.
                              +2 photos
                              India Post customer support has been notified about the posted complaint.
                              Feb 09, 2021
                              Updated by 22101996                               It has been more than 10 days since the package was received at DELHI INTERNATIONAL MAIL CENTRE. However, there has been no update on the article tracking system since then it just says that the item is bagged. Does this mean that the article has not left the centre or not reached the next hub or has lost in transition?. This is an important document that needs to get to its destination latest by 10 Feb. Please look into the matter and update the tracking system so that the article can be tracked and please expedite the process if possible so that it could kindly please reach the destination before time. Item No is RP[protected]IN.

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                                D
                                Devin singh
                                from Bengaluru, Karnataka
                                Jan 27, 2021
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                                Address: Old gents hospital town hall

                                Sir .. Cll toh krna chhaiye tha

                                India post haii .jaldii bjna hamra packs
                                +1 photos
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                                Jan 27, 2021
                                Updated by Devin singh                                 New address. Town hall

                                Old gents hospital

                                Purana mardan hospital
                                Haii
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                                  H
                                  hiihello433
                                  Jan 27, 2021
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                                  My consignment number : RR[protected]CZ. Is stuck at Mumbai airport sorting office.. Its a registered letter weighing. 03kg. The people don't pick up phones.. Please help.
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                                    V
                                    vinnie13
                                    from Bengaluru, Karnataka
                                    Jan 25, 2021
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                                    India Post NON RECEIPT OF SPEED POST

                                    My PAssport is packed from Bengaluru NSH BNPL Centre on 21/01/2021 19:12:11 for the 560105 by Inland Speed Post, Anekal S.O.
                                    The PINCODE - 560105 is incorrectly printed by Indian Post offices Speed post service,

                                    My complete pincode address is 562107, Attibele, Anekal Taluk. My phone no. is also mentioned, and I should have been contacted by Post master.

                                    Below is the status till now. I tried to reach...
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