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Updated: Dec 23, 2025
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India Post reviews & complaints page 150

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B
bbgmoina
from Bongaigaon, Assam
Feb 8, 2021
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It has been noticed from years together that your personnel have been unable to print a disciplined receipt against premiums collected from the PLIs. Verbally complained before the authority of the Meghdoot Bhawan, Guwahati several times. But, doing totally nonsense.
please take immediate step. because, the entire nation is marching ahead and Postal Department has been unable to solve the same problem for year after year.
India Post customer support has been notified about the posted complaint.
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    A
    Aseef42
    Feb 8, 2021
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    Address: WES Canada

    My courier (Tracking no: EM[protected]IN ) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 18 January, 2020 and canada toronto office has not bothered to call/inform me regarding the same.
    The tracking shows awaiting presentation to border agency/s. Its been almost 21 days since the packet reached canada via india post it is a most important WES document. Totally disappointed with their services! Kindly resolve the issue at the earliest!
    India Post customer support has been notified about the posted complaint.
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      A
      Akhayamishra
      from Delhi, Delhi
      Feb 7, 2021
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      Dear Sir/Madam,

      The Speed Post Consignment Number EO[protected]IN was done on January 25, 2021, showing at one location "KOL AP TMO" since January 30, 2021. How long will it take for the item be delivered to the destination location?

      Please find the attached tracking status document.
      +1 photos
      India Post customer support has been notified about the posted complaint.
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        S
        Shojilalmeena
        from Ghumarwin, Himachal Pradesh
        Feb 7, 2021
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        Address: Grenadiers record Jabalpur pin 908776
        Website: www [email protected]

        My speed post tracking number ER[protected]IN. I am Speed Post 12 January 2021 then speed post grenadiers record centre Jabalpur not delivery
        Please sir fast delivery is emergency
        India Post customer support has been notified about the posted complaint.
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          S
          Saikat95
          Feb 7, 2021
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          I am expecting some important documents sent to me at USA by my father in India. The items were shipped on 21/01/2021 from Cooch Behar HO.
          The tracking numbers are as follows -
          EW[protected]IN
          This item is sitting at KOL AP TMO for over a week now. What is causing the delay?
          India Post customer support has been notified about the posted complaint.
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            B
            Balaji cr
            from Saint Thomas Mount, Tamil Nadu
            Feb 6, 2021
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            Address: TORONTO-A

            My courier (Tracking no: ET[protected]IN ) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 22 Jan, 2021 and canada toronto office has not bothered to call/inform me regarding the same.
            The tracking shows awaiting presentation to border agency/s. Its been over 14 days since the packet reached canada via india post it is a most important wes document. Totally disappointed with their services! Kindly resolve the issue at the earliest!
            +1 photos
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              S
              Sathish krish__7
              Feb 4, 2021
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              Shipper said he shipped me the parcel in indian post .But i haven't received any message or calls.
              Tracking number: CK[protected]IN
              Just tell me is this valid tracking number or not
              +2 photos
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                A
                Ayla Fatima
                from Lakhimpur, Uttar Pradesh
                Feb 3, 2021
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                My article no. EK[protected]IN. I checked its status and it’s been dispatched from the nearest location which is like 15 km away from my home about 5 days ago on 29/1/2021 but I haven’t received the products yet.
                India Post customer support has been notified about the posted complaint.
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                  A
                  Ankush10810
                  Feb 1, 2021
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                  My important documents are on custom hold in canada for 15 days, my speedpost is on hold and it always happens with Indispost. The documents has ti reach WES and unnecessary wait of 15 days is unprofessional and hampering my plans
                  India Post customer support has been notified about the posted complaint.
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                    J
                    juul
                    Feb 1, 2021
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                    I am worrying about the tracking of a parcel sent from Varanasi the 25th of november 2020 to me in France (parcelCU[protected]IN).

                    After being stuck at Delhi FPO from the 07/12/2020 to the 18/01/2021, instead going to France it went to Mumbai FPO IMPORT and came back to Delhi FPO the 31/01/2021 AWAITING PRESENTATION TO BORDER AGENCY/S.

                    It is like the parcel is going back to Varanasi like i was the sender as it is now notified in the frenchpost tracking.

                    How can i be sure that the sender will not be taxed by customs for a mistake, will i receive my parcel? It's not the first time i receive parcels from Varanasi and i never see such a strange way to come.

                    Usually, after the Delhi FPO, it comes directly to Roissy int. French Airport before being delivered to me. Usually customs clearances are made in France, not in india, that's why i suppose a mistake.

                    Regards,
                    JL
                    +2 photos
                    India Post customer support has been notified about the posted complaint.
                    Feb 03, 2021
                    Updated by juul                     it's been confirmed today by french post that for an unknown reason, the parcel is going back like i was the sender... and it is know in the hands of Delhi customs...like it was an import..

                    I beg Delhi FPO to put it back to its way to France
                    Feb 09, 2021
                    Updated by juul                     Parcel is now back in Varanasi, as i TOLD EVERYONE SINCE ONE MONTH!

                    India Post is asking the sender to pay 1380 Rps as "return fee"!!!

                    I knew it, i'm very angry after Indian AND French post! I phoned and mailed them all, i left complaint on the indiaPost website, none of them was able or tried to do anything, just one reply : "kindly wait sir, please wait sir, wait wait wait...your parcel is on its way to France!!",

                    now what? "please pay fee or parcel will be kept? are you serious all?
                    Feb 09, 2021
                    Updated by juul                     Today French post admit their mistake. They kept my parcel 15 days at the office of my place without warning me. They told me that the delivery man didn't make any effort to check the adress on the parcel that didn't have a delivery number on it... it's a shame!

                    India post has done the job
                    View replies
                    it's been confirmed today by french post that for an unknown reason, the parcel is going back like i was the sender... and it is know in the hands of Delhi customs...like it was an import..

                    I beg Delhi FPO to put it back to its way to France
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                      S
                      ss1234
                      from Nāngloi Jāt, Delhi
                      Feb 1, 2021
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                      Address: delhi

                      Tracking id: R[protected]IN
                      The order status has not been updatded since28th Jan 2021. The item has not been received
                      India Post customer support has been notified about the posted complaint.
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                        U
                        uma777
                        Feb 1, 2021
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                        Address: Chatrapur, santi nagar

                        My courier (Tracking no: EU[protected]IN) stuck with canada a custom hold as Remarked "AWAITING PRESENTATION TO BORDER AGENCY/S" since 22nd Jan 2021
                        The tracking shows awaiting presentation to border agency/s. Its been almost 10 days since the packet reached Canada via India post it is a Important WES document. I am disappointed with their services ? Resolve this problem as soon as possible.

                        Thank you.
                        India Post customer support has been notified about the posted complaint.
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                          N
                          Neha Karanth
                          Feb 1, 2021
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                          Hi Team,
                          Consignment number :CK[protected]IN, has been stuck in Mumbai foreign post office from 22/01 . The status says item bagged with no movement from 22/01. I am pregnant and my parents from India has sent me food items, with already 13 days passed the food would get spoilt.
                          Can you please resolve the issue at the earliest
                          +1 photos
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                            N
                            Namdevshubham
                            Jan 29, 2021
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                            Address: Aagra , sanjay place so branch
                            Website: Www.Indiapost.gov.in

                            Didn't receive my speed post parcel and it's been more than 10 days and there's no update on it's progress on the consignment tracking facility.
                            My consignment number is EU[protected]IN . Please help me it's important.
                            India Post customer support has been notified about the posted complaint.
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                            My parcel is dispatched from 'katni so' on 24/01/2021 but it's not reaching to the destination place ' birsinghpur pali so' which is really close to katni.
                            Please help, i need them books to study :(
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                              B
                              bharathidasan007
                              Jan 29, 2021
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                              Resolved

                              Customer ID generation

                              Sir,
                              My policy no is[xxxxxxxxxx]. I am not able to generate customer id and because of that i am not able to log in to pli. I have approached post office pli section they have checked everything and that is correct. My email and mob is registered in policy but every time when i go to generate id it is shown that you have entered wrong details approach to nearest post office.
                              Thanks and regards...
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                              J
                              jainabhi93
                              Jan 29, 2021
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                              My university sent my transcript through speed post. My tracking ID is
                              EU[protected]IN. It is bagged from last 10 days, It is really very important to reach to US asap. Please help me.
                              India Post customer support has been notified about the posted complaint.
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                                H
                                Harpi143
                                Jan 28, 2021
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                                Hello Sir
                                My wife's transcript dispatched through India post with reference number ED[protected]IN is stuck in Canada customs since 18th Jan 2021. These transcripts are meant to be delivered to World Education Services for credential verifications

                                I have contacted india post and launched a complaint in their portal [[protected]], but the only response received is to contact customs office. This is pathetic service for such an important document which through other courier services get delivered in 3 to 4 days. We are loosing precious time as next milestones in our professional life are linked to this evaluation from WES
                                India Post customer support has been notified about the posted complaint.
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                                  N
                                  Nabonita Biswas
                                  Jan 28, 2021
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                                  Inland speed post

                                  My consignment number is EW[protected]IN.Delivery location Pondicherry university.The article is booked on 19.1.21.yet not delivered.the tracking information is showing that the kol ap tmo 22.01.21..Its very urgent.. please delivery it as soon as possible...
                                  +1 photos
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                                  rupinder1980
                                  Jan 27, 2021
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                                  My courier (Tracking no: CJ[protected]DE) stuck at MUMBAI FOREIGN POST OFFICE with a status of a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 9th Jan 2021 and didn't received any call on same from office.

                                  Don't know what i can do now.

                                  Kindly resolve the issue at the earliest!

                                  Thanks a ton
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                                    E
                                    Echo Chan
                                    Jan 27, 2021
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                                    Address: VPO Minian, Teh Nihal Singh Wala, Moga, Pin: 142039, Punjab

                                    Parcel sending to Moga, Punjab from Hong Kong with tracking number CP[protected]HK. It is held by custom since 13th Jan 2021
                                    +1 photos
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