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Updated: Aug 25, 2026
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S
[email protected]
Feb 18, 2021
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Address: BNPL Hyderabad

Hello,

There were 2 EMS Documents : EN[protected]IN and EN[protected]IN are showing in Custom Hold and Reason says that they are "AWAITING PRESENTATION TO BORDER AGENCY/S" from 11th Feb 2021 and still there is no any movement from then.

Requesting you to kindly have this matter treated as a priority and have it delivered to WES as soon as possible. Below is the WES address:
[protected]th Avenue
Markham, ON L3R 0S9
Canada

Please call me on [protected] if you have any questions.

Also, kindly call me to let me know what is being stopped to get this delivered.
India Post customer support has been notified about the posted complaint.
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    R
    Ria Sinwal
    Feb 18, 2021
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    Address: Delhi International Mail Centre

    Due to the Pandemic I had a lot of left over parcels pending to be shipped. I started shipping them after post offices reopened however more than half of them are stuck at Delhi International Mailing Centre.

    They haven't even contacted me if there's any issue with them, so I'm left in the dark about the same.

    Ideally, I'd like to packets to start shipping, I've tried contacting them via Twitter and emails but I haven't really received any decent response.

    I'm attaching an image with Dates and Tracking IDs for all the packets that are stuck at Delhi International Mail Centre
    India Post customer support has been notified about the posted complaint.
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      L
      lakeumong
      from Pdengshakap, Meghalaya
      Feb 18, 2021
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      My atm card is showing dispatched from air lgbi ap tmo since 28 of January, its been 21 days already and there is no more updates, its just showing dispatched, please look into it, i need my atm card soon
      India Post customer support has been notified about the posted complaint.
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        M
        Mallikarjuna Pujari
        from Bengaluru, Karnataka
        Feb 18, 2021
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        Im not receiving OTP to fill the application form please solve my problem
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          S
          samnew2u
          Feb 18, 2021
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          Resolved

          My parcel to Hong Kong is stuck at the Chennai airport sorting office. In the tracking consignment site no update regarding the parcel since 12/2/2021, it just shows the item is bagged at CHENNAI AIRPORT SORTING OFFICE. The consignment number is RT[protected]IN. Please look into this issue.
          Feb 23, 2021
          Complaint marked as Resolved 
          India Post customer support has been notified about the posted complaint.
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            K
            Kranthi30
            Feb 18, 2021
            Resolved
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            Resolved

            Address: #152/1, ASHWATHAMMA BUILDING, 1ST FLR, GS PALYA, KONAPPANA AGRAHARA, BENGALURU PIN: 560100, KARNATAKA, INDIA

            I have applied PAN CARD through. "UTIITSL and my PAN CARD has been dispatched through INDIA POST consignment number RT[protected]IN on 12/02/2021. But the post delivery location is having my permanent address location, At present I am staying in Residential address (Bangalore). So, I want to change my delivery location address to be change to Bangalore only.
            Residential address is mentioned below :
            #152/1, ASHWATHAMMA BUILDING, 1ST FLR, GS PALYA, KONAPPANA AGRAHARA, BENGALURU
            PIN : 560100, KARNATAKA, INDIA
            Phone number : [protected]
            Feb 23, 2021
            Complaint marked as Resolved 
            India Post customer support has been notified about the posted complaint.
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            I have applied PAN CARD through. "UTIITSL and my PAN CARD has been dispatched through INDIA POST consignment number RT[protected]IN on 24/02/2021. but till now i have not received my PAN CARD. my pin code is 712420. My complaint number is [protected]. but they comments in responce "as per SAP, RBR[protected] 02.03.2021 09:32:33 Jodhpur RMS L1R Loaded into another Bag RBR[protected] LALITA KUMARI Meena. furnish further full disposal at your end."
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              L
              Lovesahota
              Feb 17, 2021
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              Address: Sector 36 Chandigarh 160036
              Website: www.indiapost.gov.in

              Hi. My name is Lovepreet Singh. I am an international student in canada. My father got my educational documents verified from PSBT & IT TRAINING Chandigarh and sent through india post via speed post to world education services, toronto, canada on 8th February 2021. Today it was showing status as not delivered with tracking number EP[protected]IN Please solve this problem as they are really important documents for my educational assessment. Thank you.
              India Post customer support has been notified about the posted complaint.
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                M
                Madhur Chaudhari
                from Pimpri, Maharashtra
                Feb 17, 2021
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                My courier (Tracking no: EM[protected]IN) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 11th Feb, 2021 and canada toronto office has not communicated me regarding the same.
                The tracking shows awaiting presentation to border agency/s. Its been almost 7 days since the packet reached canada via india post it is a most important wes document. Kindly resolve the issue at the earliest!
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                  P
                  p Akhil
                  from Bengaluru, Karnataka
                  Feb 17, 2021
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                  Website: appost.in/gdsonline/home.aspx

                  Sir i am Palthya Akhil, sir i am applying for indian post, but i am not getting OTP for my registered mobile number, [protected], my regestration id id DR82C86F3D67F5

                  Please help me sir, job is very importent to me .
                  India Post customer support has been notified about the posted complaint.
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                    M
                    Muyiz LAS
                    Feb 17, 2021
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                    CE[protected]SA
                    Kindly track this shipment and let us know where it is. As it has taken much time to deliver
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                      H
                      hk91
                      from Noida, Uttar Pradesh
                      Feb 17, 2021
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                      Address: Ontario Canada

                      Consignment No. EU[protected]IN is stuck in Canada Customs since 02.02.2021. The consignment consists of Transcripts bound for Federation of Law Societies of Canada, Ontario.

                      Another Consignment with No. ED[protected]IN that reached Canada on 11.02.2021 with transcripts bound for Federation of Law Societies of Canada, Ontario was cleared.

                      Why one set of consignment ED[protected]IN is cleared even if it reached late and other EU[protected]IN is still stuck at customs even though it reached Canada on 02.02.2021
                      India Post customer support has been notified about the posted complaint.
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                        A
                        adhi0825
                        from Noida, Uttar Pradesh
                        Feb 17, 2021
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                        Resolved

                        Hi,
                        My consignment number is EW[protected]IN. On 14th Feb, 2021 it is showing as dispatched from KOL AP TMO. But after that, no further updates. It's been 3days since the last update.
                        Feb 17, 2021
                        Complaint marked as Resolved 
                        It has been updated today morning saying that parcel has been received to my local post office
                        India Post customer support has been notified about the posted complaint.
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                          K
                          kranjeet770
                          from Haldia, West Bengal
                          Feb 17, 2021
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                          Booked a speed post with tracking ID -EN[protected]IN on 10th Feb. Currently it's showing from last 3 days dispatched from KOL AP TMO . Then, why it's not reaching Gaya, as it is only maximum 12 hrs of distance. Why it's not reaching even in 3 working days. Last time, it took 6 days to reach Gaya from KOL which was booked at same post office. I just want to ask why it's taking 11-12 days to deliver a post even when it's speed post, delivering 98% posts within 9 days. Please help me, I have deadline to submit the documents but it's not reaching to me.
                          India Post customer support has been notified about the posted complaint.
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                            Y
                            yogi4uwar
                            Feb 16, 2021
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                            Website: indiapost.gov.in

                            My Courier for the WES Education Evaluation from Anna University with tracking number : ET[protected]IN is showing status as Canada Customs Hold and Remarks as AWAITING PRESENTATION TO BORDER AGENCY/S. There is no change in the status from Jan 22nd 2021 until now for almost 30 days. There is no option for getting the status updates or by call from the India Post that is very disappointing.
                            Can you help with the resolution
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                              C
                              Chella Chandana
                              Feb 16, 2021
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                              Resolved

                              I sent a parcel weighing 19 kg from Tirupathi to Sweden on 05/02/20
                              The parcel is lying in Chennai since 09/02/20 and today it’s 16/02/20. No update so far.
                              May I know why there is delay in dispatching the parcel from Chennai foreign post office
                              Parcel track no : CA[protected]IN

                              C.Sudhakar
                              [protected]
                              Jun 16, 2021
                              Complaint marked as Resolved 
                              India Post customer support has been notified about the posted complaint.
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                                B
                                Bumper911
                                Feb 15, 2021
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                                Address: 8150 Point Meadows Drive, Apt 907, 32256 Jacksonville, FLORIDA, USA

                                So ... there has not been any update on a package I am expecting from a merchant since 20/01/2021.

                                Consignment/Tracking number ED[protected]IN

                                There are 5 entries on this date stating that the item was booked, then bagged, then dispatched, then received and then bagged again (at a location described as DELHI SPEED POST CETRE). After that ... nothing. Am I to understand that the item is still there, and if so, why has it not continued the "journey" to it's destination. I was told that EMS Speed Post would take 10-20 days to deliver to the US ... 26 days have now passed.

                                Is the tracking information listed here reliable? I understand that there may be delays due to the pandemic however this seems excessive.

                                See screen shot of tracking information below
                                India Post customer support has been notified about the posted complaint.
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                                  A
                                  Abhisek Dey
                                  Feb 14, 2021
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                                  Address: Guwahati TMO

                                  I have sent a Registered letter to Shillong from Buniadpur, WestBengal

                                  Consignment/ Tracking no.
                                  RW[protected]IN.
                                  BOOKED from Buniadpur on 5th Feb. And on 11th Feb it was Dispatched from Guwahati TMO... Unfortunately, there's no sign of tracking after being dispatched from Guwahati TMO. Kindly, look into the matter. It contains some official documents.
                                  India Post customer support has been notified about the posted complaint.
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                                    A
                                    Ashish19542
                                    Feb 14, 2021
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                                    Address: Kolkata

                                    I have booked two consignments for France through India Post wit No. EW[protected]IN and EW[protected]IN on 01 Feb 2021. As I track these packages I see that after completing the Customs process on 04 Feb, they are bagged and kept at Kolkata EMS Speedpost Centre. From then on there is no further update regarding these packages.

                                    I need an update regarding the present status of these packages. And why is there so much of delay.
                                    India Post customer support has been notified about the posted complaint.
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                                      M
                                      Mr_Mrs Hundal
                                      Feb 14, 2021
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                                      Hii my transcripts package at delivered at 14 December 2020 at T5h... but it was wrong address... There was written a right address on my envelope... please help me...
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                                        P
                                        parismita99
                                        Feb 13, 2021
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                                        My parcel ES[protected]IN has been stuck at air LGBI AP TMO for 4 days now. Kindly deliver it ASAP
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