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India Post Complaints & Reviews

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Updated: Aug 25, 2026
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India Post reviews & complaints page 160

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B
Balaji cr
from Saint Thomas Mount, Tamil Nadu
Feb 6, 2021
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Address: TORONTO-A

My courier (Tracking no: ET[protected]IN ) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 22 Jan, 2021 and canada toronto office has not bothered to call/inform me regarding the same.
The tracking shows awaiting presentation to border agency/s. Its been over 14 days since the packet reached canada via india post it is a most important wes document. Totally disappointed with their services! Kindly resolve the issue at the earliest!
India Post customer support has been notified about the posted complaint.
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    Sathish krish__7
    Feb 4, 2021
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    Shipper said he shipped me the parcel in indian post .But i haven't received any message or calls.
    Tracking number: CK[protected]IN
    Just tell me is this valid tracking number or not
    India Post customer support has been notified about the posted complaint.
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      A
      Ayla Fatima
      from Lakhimpur, Uttar Pradesh
      Feb 3, 2021
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      My article no. EK[protected]IN. I checked its status and it’s been dispatched from the nearest location which is like 15 km away from my home about 5 days ago on 29/1/2021 but I haven’t received the products yet.
      India Post customer support has been notified about the posted complaint.
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        A
        Ankush10810
        Feb 1, 2021
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        My important documents are on custom hold in canada for 15 days, my speedpost is on hold and it always happens with Indispost. The documents has ti reach WES and unnecessary wait of 15 days is unprofessional and hampering my plans
        India Post customer support has been notified about the posted complaint.
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          J
          juul
          Feb 1, 2021
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          I am worrying about the tracking of a parcel sent from Varanasi the 25th of november 2020 to me in France (parcelCU[protected]IN).

          After being stuck at Delhi FPO from the 07/12/2020 to the 18/01/2021, instead going to France it went to Mumbai FPO IMPORT and came back to Delhi FPO the 31/01/2021 AWAITING PRESENTATION TO BORDER AGENCY/S.

          It is like the parcel is going back to Varanasi like i was the sender as it is now notified in the frenchpost tracking.

          How can i be sure that the sender will not be taxed by customs for a mistake, will i receive my parcel? It's not the first time i receive parcels from Varanasi and i never see such a strange way to come.

          Usually, after the Delhi FPO, it comes directly to Roissy int. French Airport before being delivered to me. Usually customs clearances are made in France, not in india, that's why i suppose a mistake.

          Regards,
          JL
          India Post customer support has been notified about the posted complaint.
          Feb 03, 2021
          Updated by juul
          it's been confirmed today by french post that for an unknown reason, the parcel is going back like i was the sender... and it is know in the hands of Delhi customs...like it was an import..

          I beg Delhi FPO to put it back to its way to France
          Feb 09, 2021
          Updated by juul
          Parcel is now back in Varanasi, as i TOLD EVERYONE SINCE ONE MONTH!

          India Post is asking the sender to pay 1380 Rps as "return fee"!!!

          I knew it, i'm very angry after Indian AND French post! I phoned and mailed them all, i left complaint on the indiaPost website, none of them was able or tried to do anything, just one reply : "kindly wait sir, please wait sir, wait wait wait...your parcel is on its way to France!!",

          now what? "please pay fee or parcel will be kept? are you serious all?
          Feb 09, 2021
          Updated by juul
          Today French post admit their mistake. They kept my parcel 15 days at the office of my place without warning me. They told me that the delivery man didn't make any effort to check the adress on the parcel that didn't have a delivery number on it... it's a shame!

          India post has done the job
          it's been confirmed today by french post that for an unknown reason, the parcel is going back like i was the sender... and it is know in the hands of Delhi customs...like it was an import..

          I beg Delhi FPO to put it back to its way to France
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            S
            ss1234
            from Nāngloi Jāt, Delhi
            Feb 1, 2021
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            Address: delhi

            Tracking id: R[protected]IN
            The order status has not been updatded since28th Jan 2021. The item has not been received
            India Post customer support has been notified about the posted complaint.
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              U
              uma777
              Feb 1, 2021
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              Address: Chatrapur, santi nagar

              My courier (Tracking no: EU[protected]IN) stuck with canada a custom hold as Remarked "AWAITING PRESENTATION TO BORDER AGENCY/S" since 22nd Jan 2021
              The tracking shows awaiting presentation to border agency/s. Its been almost 10 days since the packet reached Canada via India post it is a Important WES document. I am disappointed with their services ? Resolve this problem as soon as possible.

              Thank you.
              India Post customer support has been notified about the posted complaint.
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                N
                Neha Karanth
                Feb 1, 2021
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                Hi Team,
                Consignment number :CK[protected]IN, has been stuck in Mumbai foreign post office from 22/01 . The status says item bagged with no movement from 22/01. I am pregnant and my parents from India has sent me food items, with already 13 days passed the food would get spoilt.
                Can you please resolve the issue at the earliest
                India Post customer support has been notified about the posted complaint.
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                  N
                  Namdevshubham
                  Jan 29, 2021
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                  Address: Aagra , sanjay place so branch
                  Website: Www.Indiapost.gov.in

                  Didn't receive my speed post parcel and it's been more than 10 days and there's no update on it's progress on the consignment tracking facility.
                  My consignment number is EU[protected]IN . Please help me it's important.
                  India Post customer support has been notified about the posted complaint.
                  My parcel is dispatched from 'katni so' on 24/01/2021 but it's not reaching to the destination place ' birsinghpur pali so' which is really close to katni.
                  Please help, i need them books to study :(
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                    J
                    jainabhi93
                    Jan 29, 2021
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                    My university sent my transcript through speed post. My tracking ID is
                    EU[protected]IN. It is bagged from last 10 days, It is really very important to reach to US asap. Please help me.
                    India Post customer support has been notified about the posted complaint.
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                      H
                      Harpi143
                      Jan 28, 2021
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                      Hello Sir
                      My wife's transcript dispatched through India post with reference number ED[protected]IN is stuck in Canada customs since 18th Jan 2021. These transcripts are meant to be delivered to World Education Services for credential verifications

                      I have contacted india post and launched a complaint in their portal [[protected]], but the only response received is to contact customs office. This is pathetic service for such an important document which through other courier services get delivered in 3 to 4 days. We are loosing precious time as next milestones in our professional life are linked to this evaluation from WES
                      India Post customer support has been notified about the posted complaint.
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                        R
                        rupinder1980
                        Jan 27, 2021
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                        My courier (Tracking no: CJ[protected]DE) stuck at MUMBAI FOREIGN POST OFFICE with a status of a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 9th Jan 2021 and didn't received any call on same from office.

                        Don't know what i can do now.

                        Kindly resolve the issue at the earliest!

                        Thanks a ton
                        India Post customer support has been notified about the posted complaint.
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                          E
                          Echo Chan
                          Jan 27, 2021
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                          Address: VPO Minian, Teh Nihal Singh Wala, Moga, Pin: 142039, Punjab

                          Parcel sending to Moga, Punjab from Hong Kong with tracking number CP[protected]HK. It is held by custom since 13th Jan 2021
                          India Post customer support has been notified about the posted complaint.
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                            2
                            22101996
                            from Ludhiana, Punjab
                            Jan 27, 2021
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                            It has been more than 3 days since the bag was dispatched from PATIALA TMO to NEW DELHI RS TMO. However, there has been no update on the article tracking system since then. Does this mean that the article has not reached the next hub or has lost in transition?. This is an important document that needs to get to its destination latest by 10 Feb. Please look into the matter and update the tracking system so that the article can be tracked and please expedite the process if possible so that it could kindly please reach the destination before time. Item No is RP[protected]IN.
                            India Post customer support has been notified about the posted complaint.
                            Feb 09, 2021
                            Updated by 22101996
                            It has been more than 10 days since the package was received at DELHI INTERNATIONAL MAIL CENTRE. However, there has been no update on the article tracking system since then it just says that the item is bagged. Does this mean that the article has not left the centre or not reached the next hub or has lost in transition?. This is an important document that needs to get to its destination latest by 10 Feb. Please look into the matter and update the tracking system so that the article can be tracked and please expedite the process if possible so that it could kindly please reach the destination before time. Item No is RP[protected]IN.

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                              D
                              Devin singh
                              from Bengaluru, Karnataka
                              Jan 27, 2021
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                              Address: Old gents hospital town hall

                              Sir .. Cll toh krna chhaiye tha

                              India post haii .jaldii bjna hamra packs
                              India Post customer support has been notified about the posted complaint.
                              Jan 27, 2021
                              Updated by Devin singh
                              New address. Town hall

                              Old gents hospital

                              Purana mardan hospital
                              Haii
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                                H
                                hiihello433
                                Jan 27, 2021
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                                My consignment number : RR[protected]CZ. Is stuck at Mumbai airport sorting office.. Its a registered letter weighing. 03kg. The people don't pick up phones.. Please help.
                                India Post customer support has been notified about the posted complaint.
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                                  V
                                  vinnie13
                                  from Bengaluru, Karnataka
                                  Jan 25, 2021
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                                  My PAssport is packed from Bengaluru NSH BNPL Centre on 21/01/2021 19:12:11 for the 560105 by Inland Speed Post, Anekal S.O.
                                  The PINCODE - 560105 is incorrectly printed by Indian Post offices Speed post service,

                                  My complete pincode address is 562107, Attibele, Anekal Taluk. My phone no. is also mentioned, and I should have been contacted by Post master.

                                  Below is the status till now. I tried to reach all the given numbers for ANEKAL S.O., JIGANI,

                                  also called Customer care - 1800 nomber too.

                                  I didnt get any support from any one.

                                  This is my Passport which is required critically urgent, and the way Indian Post is sending the parcel, it is a stress full information . No help and no contact made by Indian Post.

                                  Please help me to get my passport delivered to correct address .
                                  Date Time Office Event
                                  25/01/2021 07:59:39 Bengaluru NSH Item Received
                                  25/01/2021 05:50:23 Bengaluru NSH Item Bagged
                                  24/01/2021 23:33:53 Bengaluru NSH Item Received
                                  22/01/2021 15:20:24 Anekal S.O Item Dispatched
                                  22/01/2021 15:18:14 Anekal S.O Item Bagged
                                  22/01/2021 11:55:45 Anekal S.O Item Redirected to Jigani S.O INSUFFICIENT ADDRESS
                                  22/01/2021 10:50:51 Anekal S.O Item Received
                                  22/01/2021 04:09:01 Bengaluru NSH Item Dispatched
                                  22/01/2021 03:24:34 Bengaluru NSH Item Bagged
                                  21/01/2021 21:19:55 Bengaluru NSH Item Received
                                  21/01/2021 21:12:08 Bengaluru NSH BNPL Centre Item Dispatched
                                  21/01/2021 21:00:37 Bengaluru NSH BNPL Centre Item Bagged
                                  21/01/2021 19:12:11 Bengaluru NSH BNPL Centre Item Booked
                                  India Post customer support has been notified about the posted complaint.
                                  Jan 27, 2021
                                  Updated by vinnie13
                                  27/01/2021 14:21:30 Sarjapura S.O Item Dispatched
                                  27/01/2021 14:20:56 Sarjapura S.O Item Bagged
                                  27/01/2021 10:27:06 Sarjapura S.O Item Redirected to Carmelram S.O INSUFFICIENT ADDRESS
                                  27/01/2021 09:49:31 Sarjapura S.O Item Received
                                  25/01/2021 15:48:35 Bengaluru NSH Item Dispatched
                                  25/01/2021 15:07:31 Bengaluru NSH Item Bagged
                                  25/01/2021 07:59:39 Bengaluru NSH Item Received
                                  25/01/2021 05:50:23 Bengaluru NSH Item Bagged
                                  24/01/2021 23:33:53 Bengaluru NSH Item Received
                                  22/01/2021 15:20:24 Anekal S.O Item Dispatched
                                  22/01/2021 15:18:14 Anekal S.O Item Bagged
                                  22/01/2021 11:55:45 Anekal S.O Item Redirected to Jigani S.O INSUFFICIENT ADDRESS
                                  Jan 27, 2021
                                  Updated by vinnie13
                                  Its just moving from 1 S.O. to other and Bengalure N.S.H.

                                  You can call me on the mentioned number too .

                                  Indian Post Service should be the best of the services, Its so upsetting for 1 consignment moving with NO attempt of DElivery and that too various S.O.
                                  Jan 29, 2021
                                  Updated by vinnie13
                                  can My Passport be delivered to ME please, its been just moving all post offices. Please help
                                  My atm card is still not delivered.. Tracking number is EK[protected]IN.. Please deliver ASAP... Rodricks Rajendra ph. No [protected]
                                  Same case to me. They don't even call, and we can't call them. The worst service by Indian Post. I am yet to receive my passport.
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                                    B
                                    Binaya1971
                                    from Bengaluru, Karnataka
                                    Jan 24, 2021
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                                    Hi

                                    My consignment tracking number - JA[protected]IN showing wrong destination, It supposed to come to Binaya Dash, BERHAMPUR - Dist Ganjam - ODISHA, pincode 760001, but showing destination as Dhenkanal R S S.O pincode -759013
                                    India Post customer support has been notified about the posted complaint.
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                                      R
                                      Romizuddin
                                      Jan 23, 2021
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                                      Today I paid premium against my PLI Policy number AM-80925-P through net banking. But receipt has been generated or received. Pl send to my email [protected]@gmail.com
                                      India Post customer support has been notified about the posted complaint.
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                                        K
                                        kranjeet770
                                        from Haldia, West Bengal
                                        Jan 23, 2021
                                        Resolved
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                                        Resolved

                                        A speed post was booked on 16th Jan 2021. It got stuck at Kol AP tmo since 18th Jan 2021. Today, it's 23rd Jan 2021, yet it is showing at Kol AP Tmo dispatched. Its 7th day since booking but, status is not changing at all.
                                        IT was shipped with tracking number : EN[protected]IN.
                                        Thereafter, the post is dispatched but no update is shown till the filling of this complaint.
                                        Feb 17, 2021
                                        Complaint marked as Resolved 
                                        It took 11 days to deliver my speed post. So, bad of speed post. I am very upset with Indian post.
                                        India Post customer support has been notified about the posted complaint.
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