Submit a Complaint
Claimed

India Post Complaints & Reviews

www.indiapost.gov.in
1
Updated: Dec 5, 2025
Complaints 9031
Resolved
1507
Unresolved
7524
So far, so good. India Post is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope India Post will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to India Post

Having problems with India Post?

File a complaint and get it resolved by India Post customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
India Post

India Post reviews & complaints page 169

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rwitam Bandyopadhyay
Sep 7, 2020
Report
Copy

Over a week delay at KOL AP TMO

I am expecting some important documents sent to me by my university. The items were shipped on 29/08/2020 from BNCC Block BO BPC.
The tracking numbers are as follows -
EW[protected]IN
EW[protected]IN
EW[protected]IN
EW[protected]IN
EW[protected]IN
All of the above items are sitting at KOL AP TMO for over a week now. What is causing the delay?...
+1 photos
Helpful
598 other people found this review helpful
598 found this helpful
71 Comments
Report
Copy
G
gautamshah
Sep 5, 2020
Report
Copy

Address: bhatar, surat 395017

I recently purchased an item on aliexpress.com. Two days ago i saw that that the order was showing delivery successful but when checked i have not received the correct parcel and totally unrelated product was given.
I had ordered manual hand can sealer, what i got is a pair of ladies underwear.
When closely inspecting the post had wrong barcode, the paper below sticker had delivery address of france which could be its original destination. Even sticker looked tempered it looks intended mistake.
I am ready to send back wrong parcel and accept the original one

I waited more than 20 days for this item to come and now that it is finally here, it is sent to a different address. Please look into this problem and help me out.

Tracking number - pr[protected]yp
+4 photos
India Post customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    SumitPradhan
    Sep 5, 2020
    Resolved
    Report
    Copy
    Resolved

    Hi sir/madam,
    I have not received my registered parcel (Ri[protected]bg) yet.
    It now almost 5 days showing as - item dispatched to in201009, but there is no action further as reflecting on indiapost.gov.in. Please expedite and help.

    Regards,
    Sumit pradhan
    Sep 7, 2020
    Complaint marked as Resolved 
    complain is not resolved yet.
    India Post customer support has been notified about the posted complaint.
    View replies
    my complain is marked as resolved !! but I didn't received any update.
    May I know why it is marked as resolved ?
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kaushlesh Kumar Shukla
      Sep 5, 2020
      Resolved
      Report
      Copy
      Resolved

      I want to tell you that i had applied an atm card from bank of baroda and the bank was couried a new atm card by india speed post and the docket number is eb[protected]in.
      And i always track the status but i got the last update of 22-aug-2020 and now i have not got the parcel.
      Jan 16, 2021
      Complaint marked as Resolved 
      Not delivered to my address, I was received by bank.
      India Post customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Roman Sama
        Sep 5, 2020
        Report
        Copy

        Address: [email protected]

        My item is struck at kolkata ap tmo since last 3 days its was posted on 1-9-2020 and reached to kol ap tmo on 1st but since then no updates and it go struck there only ..Plz move it fast and get me my item delivered
        India Post customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sunalik
          Sep 4, 2020
          Resolved
          Report
          Copy
          Resolved

          When i will get my speedpost as it is there for 2 days but yet to reach me pic attached.

          Date time office event
          04/09/2020 11:07:40 kol ap tmo item dispatched
          04/09/2020 02:05:51 kol ap nsh item bagged
          03/09/2020 19:58:56 kol ap nsh item received
          03/09/2020 11:50:57 kol ap tmo item received
          02/09/2020 09:37:14 chennai nsh item dispatched
          02/09/2020 00:20:55 chennai nsh item bagged
          01/09/2020 20:13:56 chennai nsh item received
          01/09/2020 15:17:58 ambattur indl estate so item bagged
          01/09/2020 12:21:17 ambattur indl estate so item booked
          +1 photos
          Sep 8, 2020
          Complaint marked as Resolved 
          Received my Speed post 5 mins before.
          India Post customer support has been notified about the posted complaint.
          Sep 05, 2020
          Updated by Sunalik           Till now no update from anyone, very harassing.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            X
            xiayi1814
            Sep 4, 2020
            Report
            Copy

            Address: Kolkata
            Website: Inkmesilly

            Order a product from inkmesilly and shipped through India post with tracking number : EN[protected]IN, order date : 15/08/2020, current status : received at kol ap tmo on 23/08/2020. Thereafter, the product is not dispatch to its given address and no update is shown till the filling of this complaint
            +1 photos
            India Post customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sudg29
              Sep 3, 2020
              Report
              Copy

              Posted the 6kg parcel from Nagpur which had chocolates and a USB and new earphones worth INR 2000. When it reached the destination the office called the addressee and asked to collect it in person as the carton was opened. They didn't deliver it for 3 days and when the addressee came to collect it, it had the earphones and other stuff almost 3/4th chocolates missing. Article No:EM[protected]IN (Speed Post Parcel Domestic)
              India Post customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Anam29
                Sep 3, 2020
                Report
                Copy

                Hello,
                My parcel has been stuck at Mumbai ap inland tmo from the past 4days(30aug- 3sept). It was dispatched from LUCKNOW to GOA and has not reached home till now. Please look into the the matter.

                Regards,
                ANAM
                Email. [protected]@gmail.com
                India Post customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shashank.Garg
                  Sep 3, 2020
                  Report
                  Copy

                  My college, IIMC has sent the extremely important study material from Kolkata to Aligarh, U.P on 28th july. The package was stuck at KOL AP NSH for past 1 month till 29th August. Now, they have again stuck it at KOL AP TMO. The package is extremely important as it is linked to my examinations.
                  The package details are attached.
                  +2 photos
                  India Post customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Basmah Ho
                    Sep 3, 2020
                    Report
                    Copy

                    Hello sir or madam,

                    I have dispatched a parcel with Taiwanese traditional dress to my designer friend in Coimbatore for her study as a gift. However, the parcel is stuck since the end of August and “retained by border agency/security for u” is shown in remark. My friend tried to call there, but didn’t receive the answer. It will be appreciated if anyone could assist.

                    Thank you!
                    India Post customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Saloni Pahariya
                      Sep 2, 2020
                      Report
                      Copy

                      I didn't receive my parcel consignment number EU[protected]IN which is booked from speed post on 24th August and the tracking is not available after 29 August and no one receive call in indian post department, Howrah
                      India Post customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        suwarn kumar jha
                        Sep 2, 2020
                        Report
                        Copy

                        Address: DARBHANGA BIHAR 846009

                        My article no was em[protected]in .(carrying medicine)it was booked for darbhanga bihar 866009 but after 10 days tracking it shows it is sent in jharkhand -tatanagar-dhanbad.How is it possible ? please look in to matter and should be shipped earliest at right place.
                        India Post customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          vivekigles
                          Sep 2, 2020
                          Report
                          Copy

                          My consignment having number : UA[protected]SB is pending to dispatch from Ghaziabad CSO L1R past 7days. I need it urgently so please dispatch it as soon as possible.

                          Regards,
                          Vivek Sharm
                          India Post customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kanthimathinathan
                            Sep 2, 2020
                            Report
                            Copy

                            I am an account holder in Kelambakkam Sub post office, Thiruporur Taluk, Chengalpattu Dist.
                            There is no space to stand in queue and there is a huge hole on the floor where clients are standing ( Mostly elderly people ). several person got hurt due to this. No action even send complaint through twitter to Post Master General also
                            India Post customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jimmi Mehta
                              Sep 2, 2020
                              Report
                              Copy

                              Have an incoming parcel from Europe - Consignment no.: RS[protected]LT & the person who has sent the parcel has entered the wrong pin code instead of 400 063 they have entered 400 064. Please let me know from where can I collect my parcel or can it get delivered at correct pincode/address which is
                              Cheil India Pvt. Ltd.,

                              Ground Floor, 271, Business Park,

                              Model Industrial Estate,

                              Near Virwani Indust. Estate,

                              Off Western Exp. Highway,

                              Goregaon (E), Mumbai – 400063.

                              Maharashtra, India.
                              India Post customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Prachi P Agarwal
                                Sep 2, 2020
                                Report
                                Copy

                                The post was booked from Mumbai on 19/08/2020. The speed post has reached Kolkata on 27/08/2020. Since then it has not been dispatched from Kol AP TMO. Kindly look into the matter.

                                Consignment No: EM[protected]IN
                                India Post customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  ashishgupta0212
                                  Sep 2, 2020
                                  Report
                                  Copy

                                  Hi, i have dispatched my transcript through speed post to iqas, canada. It more that 8 days, document is stuck with canada custom office. It is india post responsibility to clear the package as soon as possible.
                                  Tracking no: eh[protected]in
                                  India Post customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sharussk
                                    Sep 1, 2020
                                    Report
                                    Copy

                                    Hi

                                    Consignment number cp[protected]de is struck in inblra from days,
                                    Kindly do the needful and realese the same.
                                    India Post customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mathematical Snippets
                                      Sep 1, 2020
                                      Report
                                      Copy

                                      My speed post letter containing some very important documents and with consignment number EW[protected]IN is stuck at Guwahati nsh for the last 13 days. Kindly look into the matter.
                                      +1 photos
                                      India Post customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Delhivery
                                        1
                                        (3828)
                                        ST Courier
                                        1
                                        (1485)
                                        DHL Express India
                                        1
                                        (473)