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India Post Complaints & Reviews

www.indiapost.gov.in

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Updated: Dec 5, 2025

Complaints 9031

Resolved

1507

Unresolved

7524

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Address: New Delhi, Delhi, 695011

My transcript despatched from ignou through india post is stuck in canada customs from 19th november 2019. I have contacted india post and launched a complaint in their portal [protected], but the only response received is to contact customs office. If india post is a responsible service provider why does india post take so much time to get the documents cleared through customs while other service providers can do it in max of 3 days. Also i request india post to take ownership and provide me with more details on why my speed post is till stuck. Tracking number ed[protected]in

Dec 14, 2019

Complaint marked as Resolved

The push has been helpful and the status has been updated to delivered.

India Post customer support has been notified about the posted complaint.

Dec 14, 2019

Updated by Avijith V K Thanks a lot for the resolution.

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R

Rupam newar

from Guwahati, Assam

Dec 11, 2019

Congsunent number
ES[protected]IN

wes transcript stuck in canada customs - Comment #3604501 - Image #0

wes transcript stuck in canada customs - Comment #3604501 - Image #1

wes transcript stuck in canada customs - Comment #3604501 - Image #2

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Address: Mumbai City, Maharashtra, 400081

The package RX[protected]DE arrived Mumbai Sorting Office on 4th December 2019 and was forwarded for delivery at Mulund East SO (400081).
On 5th December, the tracking link displayed 2 attempted deliveries although I was at home the whole day and the day after but did not receive the package and receipt stating package missed.

Without any further notice the package returned to Foreign Post Office Mumbai, for returning to the source country Germany.
When I contacted India Post, I was told that the link is showing wrong information and that the package was forwarded for domestic delivery.

But it was only today that I learnt the package is ready to be returned to source country (Germany). I never expected this from India Post.

I request the concerned authority to kindly stop the returning of the package and return it back to the address mentioned.

+1 photos

India Post customer support has been notified about the posted complaint.

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T

TeCk TriCks With PraJwAL Kannada

from Mumbai, Maharashtra

Dec 11, 2019

Not yet receive my package

Tracking no: RB[protected]SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB[protected]SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

TeCk TriCks With PraJwAL Kannada's reply, Dec 2, 2019

Not yet receive my package

Tracking no: RB819481116SG

I am yet to receive my consignment. The consignment is on hold at INBLRA, India. I kindly request you to release the consignment to the destination address at the earliest. My tracking No:
RB819481116SG
Thank you.

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Address: New Delhi, Delhi

My consignment number rv[protected]cn coming from china is still undelivered.
I really need it urgently but no response given by india post.
Currently it is being shown as dispatched but still i have not received it yet.
Did not expected this service from india post. Pathetic experience.
Kindly look into the issue as soon as possible.
I need it urgently.

India Post customer support has been notified about the posted complaint.

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R

Rupam newar

from Guwahati, Assam

Dec 11, 2019

This is very important latter..
But it is not delivered to me ...
Congsunent nbr are given below...

shipment not delivered - Comment #3604502 - Image #0

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Two of my packages are stuck at sorting offices in india. Both contain herbal medicine needed urgently.
Package #1 via singpost which just has medicine is stuck at the sorting office since 25th november 2019.
Package #2 pos international. It came from malaysia and now the latest tracking update says package dispatched out of india. What does this mean? The package was supposed to be delivered to bhopal instead of going back to the vendor.

+2 photos

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M

Munupriya

Dec 10, 2019

India Post — india post courier stuck with canada toronto-a custom hold and extra information are awaiting presentation to border agency/

India Post — india post courier stuck with canada toronto-a custom hold and extra information are awaiting presentation to border agency/s

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Address: Mumbai City, Maharashtra, 400081

My international package with tracking id RX[protected]DE has been stuck at Mumbai Foreign Post office for quite a while now.
It was handled by DHL Global services from Fairfield, US. And it handed the package to India Post on arriving at Delhi.
It has reached Mumbai Airport Sorting Office and is stuck there for a long time.
I request you to kindly release the package as soon as possible.
If possible do acknowledge...

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Address: lantation, Near ITPL, Container Corporation Road, Whitefield Main Rd, Bengaluru,, 560100

Order was shipped from china on[protected] which was ordered from aliexpress and reached kolkata air foreign rlo building on[protected] and then been there for one month and shipped to inblra on[protected] and stuck in there till date. I don't know why it's taking more nearly 2 month to deliver an order. Consignment no : rp[protected]cn. The delivery time given by aliexpress which is 2 months is over. But still i didn't get the order....

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9 found this helpful

An item i ordered from china is stuck in chennai foreign post office for 15 days now. It took lesser time to arrive in india. Why is the delay in india? This is the first time i'm experiencing this delay. Whenever it has come via kolkata or bangalore it arrived quickly.
Destination state is karnataka / bangalore. I request the concerned people to look into it please.
Consignment number is rb[protected]sg

India Post customer support has been notified about the posted complaint.

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K

kvishnu739

from Raghunathpur, Bihar

Dec 9, 2019

Respected Sir,
Please say what is the timing for a customers at postoffice. Post office says 10:00 am to 03:00 pm. After that not a single work do for customers at mahendru post office. And not do any type of work for senior citizen. They see as a young customers. Postmaster will being as a hero. Plz solve this query. Thank you!

S

SM Thiyagarajan

from Coimbatore, Tamil Nadu

Dec 10, 2019

My documents from MG University Kottayam Kerala has to reach Canada, but it has just reached Chennai Sorting Office. And there is no trace of movement of it. Please provide when will it move from chennai and reach Canada. It's an urgent matter for my career

item stuck in chennai foreign post office for 15 days. - Comment #3603720 - Image #0

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Address: 560092

Tracking no. :rp[protected]cn

My ordered item from aliexpress was shipped from china which is now held at kolkata customs from 11 nov 2019 without giving a specific reason. This is the second time my parcel is held by postal department and lost eventually. I request the team to please dispatch my parcel as soon as possible.

Thanking you.
Pallavi

+1 photos

India Post customer support has been notified about the posted complaint.

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M

Malini_19

from Delhi, Delhi

Dec 6, 2019

My parcel RB[protected]SG is stuck at the Chennai Airport sorting office since the 13th of November. It was sent from Singapore and i don't have any update about it. What is taking so long? It's a simple canvas bag. When can I expect it to be delivered?

my parcel held at kolkata air foreign rlo building - Comment #3600983 - Image #0

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Address: Indira Gandhi National Open University, New Delhi, 110068

Dear madam/ sir,
Greetings of the day!!!
With due respect i would like to bring you in notice that, my transcript/academic report have been sent by ignou, new delhi to wes canada. Which have been received on 19.11.19 and kept on hold in canada-a as custom hold. As i am new in this process i am not aware within how many days they releases those items. Kindly help me out i am literally worried.
Consignment number: ed[protected]in

Regards,
Nisanta sonowal

+3 photos

India Post customer support has been notified about the posted complaint.

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R

Roshini John

from Mumbai, Maharashtra

Dec 6, 2019

My package from Ali express has been at the Kolkata rlo building from the 23rd November 2019, I request you to dispatch it at the earliest as I need it before the 10th of December. I request you to kindly solve this issue on high priority. I have been waiting for this product for the past two months.

Thank you
Roshini

want to query about my parcel stuck in canada-a. received date : 19.11.19 - Comment #3601855 - Image #0

want to query about my parcel stuck in canada-a. received date : 19.11.19 - Comment #3601855 - Image #1

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Address: Imphal East, Manipur, 795001

Respected guwahati custom, and india post my parcel rp[protected]cn has been stuck in guwahati for last 22 days. Its a parcel from china aliexpress it clear kolkata custom on 8th nov and had reach guwahati by12th nov 2019 and no new tracking update since then i humbly request guwahati custom and india post to release my order as soon it is possible. Thanking you

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Address: Pune, Maharashtra

I ordered a mouse worth ~ $80 from germany and the india post tracking says that the package was retained at mumbai foreign post office.

I have provided the tracking details with the tracking number in the image (Screenshot) below.

Can someone please advise me what to do? It has been hal a month already since my package arrived in india. I live in pune and it will be difficult for me to physically go to mumbai,...

+1 photos

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Address: New Delhi, Delhi, 110034

Please look in to this matter as my parcel is showing item dispatched from delhi international mail centre on[protected], but after that no track status update and where the item is heading to dont know. The tracking number is rr[protected]mo. The services are getting very time taking and taking alot time to be delivered to their final destinations.

Please look in to this matter

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Hi,
A parcel was sent to me to bangalore from singapore post with tracking id - rb[protected]sg.
It was received by chennai foriegn post office on 20/11/2019 and from that time its not yet processed and no updates after that.
I tried calling but no one picks up.

Requesting to kindly deliver the parcel at the earliest.

Attached is the tracking screenshot.

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Address: 534112

I posted package to australia on 15 th november 2019, which is not delivered yet.
In the tracking status on indian post website displays as the package got is in chennai airport sorting office on 18 th november 2019. There is no tracking status after that.
Can you please confirm when this package will be delivered?

Reference number : rn[protected]in

India Post customer support has been notified about the posted complaint.

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H

Hitesh2428

from Bengaluru, Karnataka

Dec 4, 2019

My package has been stuck at DIMC since November 26th.The tracking Id is RO[protected]RU.Can you please let me know when does it arrive to bangalore.

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Address: World Education Services Attention: Documentation Center 2 Carlton Street, Suite 1400 Toronto, Ontario M5B 1J3 Canada, M5B 1J3

Hi
Consignment : eg[protected]in
Name deepak sharma
Mobile [protected]
Email id [protected]@gmail.com
Sent to
World education services
Attention: documentation center
2 carlton street, suite 1400
Toronto, ontario m5b 1j3
Canada

It has stuck with same status since 25 november 2019 after reaching canada
Waiting presentation to border agencysbr...

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My parcel of consigment number ew[protected]in dispatched from barisha p. O - 700008 shows no update or movement in tracking.
It was send to
Thasleema rasheed
Vadakkadath house
Alumpeedika p. O
Prayar south
Oachira
Kollam district
Kerala
Pincode-690547
[protected]
From
Krittika modak
30/c bidhu bhusan sengupta road

Please kindly see into this matter. Speedpost not reaching on time.

India Post customer support has been notified about the posted complaint.

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B

bijan dutta

from Delhi, Delhi

Dec 3, 2019

Speed post EW[protected]IN posted from spNarendrapur SO(700103) to Tanushri Mukherjee 318 field hospital pin- 301023, Vijay mandir sub office S.O has not yet been delivered.please resolve the issue.

P

Pavitra Vijayraj

from Mumbai, Maharashtra

Dec 3, 2019

Transaction date 30.10.2019 Id no.[protected]

Pavitra Vijayraj's reply, Nov 27, 2019

Money order to M.BHARATI BAI NEW MIG, VIDYUT NAGAR, H.NO.3884 LANE NO.9, NEAR WATER TANK, R.C PURAM, HYDERABAD 502032

N

Nayan Moni Talukdar

from Mumbai, Maharashtra

Dec 4, 2019

I have not received my check book. BAMUNIMAIDAM post office staff not good they were my CHEQUE book return without my concern not a call and not a my home visite.my tracking no
AT[protected]IN

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Address: SAFEX BIKES, DELHI, Hyderabad, Telangana, 500018

The above mentioned document has been posted from jankpuri b1 so 28/11/2019 at 11:43hrs, which is coming from delhi nsh, to sanath nagar, hyderabad.

The above mentioned post ought to have reached the destination within 48hrs from the time of posting. From the tracking resource, i notice the post has not reached its destination.

Please do the necessary follow-up to ensure the post is delivered by tomorrow

Thanks
Y satish
[protected]

India Post customer support has been notified about the posted complaint.

Dec 02, 2019

Updated by Y Satish Kumar lr no. is ED[protected]IN

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S

sunillohar

from Dharwad, Karnataka

Dec 3, 2019

I have given order on smitacn.com and they sent the parcel but kolkata customs held it from 09/11/2019 without giving a specific reason. i urgently required my parcel. Please dispatch my parcel as soon as possible.
Thank you

not delivered speed post and since 4 days tracking is showing delivered (ed436585093in) - Comment #3598676 - Image #0

P

Pavitra Vijayraj

from Mumbai, Maharashtra

Dec 3, 2019

Money order amount to M.BHARATHI BAI, new mig, H.no.3884, Vidyut nagar, Lane no. 9, Near water tank, R.C.Puram, Hyderabad_502032 DATE OF MONEY ORDER TRANSACTION:30.10.2019 ID.NO.[protected] Amout:2000/- MONEY ODER HAVE SEND BY R.CHANDRAKALA

P

Pushpraj singh Kushwaha

from Mumbai, Maharashtra

Dec 4, 2019

I applied for atm on aug 07 & and my bank representative says that it will come in 15 to 30 days maximum. But after a long time it hasn't arrived. & i also applied for atm & cheque book at other bank on October 25th but both of my atm & other banking accessories have not arrived.

Pushpraj singh Kushwaha's reply, Nov 26, 2019

So i request you to please take a hard action with aur area post man for his irresponsibility . It is not the first time of his irresponsibility.

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Address: 26, SUMAH, 3rd Main, Brindavan Estate, Vignan Nagar, Bangalore, Karnataka, 560075

Hi team,

My parcel from beauty bay rx[protected]ch, has been struck in mumbai sorting office from 13th november. Please check and do the needful.

I ordered the items over a month ago and the status of the parcel has not been changed for three weeks. Not sure what is going on with the package. Do get back to me on email.

Thanks,
Arul nithya

India Post customer support has been notified about the posted complaint.

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Vyshak Suresh

from Bengaluru, Karnataka

Dec 3, 2019

Hi

I ordered an item from Singapore which was shipped on 17 Nov 2019. It has been received by India Post on 20 Nov 2019. From then on, it has been the same status for 12 days. It's taking more time for the parcel to arrive locally than internationally.

Requesting the India Post team to expedite delivery.

parcel stuck in mumbai sorting office - Comment #3598449 - Image #0

B

Biswabhusan Behera

from Mumbai, Maharashtra

Dec 4, 2019

Delay in delivery of speed post parcel No JA[protected]IN which is booked on 09/11/2019 23:56:45 hrs. And it is not delivered till 26/11/2019.

A

avinash19474

from Bengaluru, Karnataka

Dec 4, 2019

My speed Post from Bokaro Steel City to Pune has yet not been delivered.

In the Portal, it shows already delivered. Have dropped mail to India Post customer care 2 days back. Yet, received no response from them.

The post has some urgently required document.

Consignment Number : EJ[protected]IN

M

mehul monpara

Jul 30, 2021

My parcel number UW[protected]NZ booked on 13 june 2021 and status shows it arivaed in mumbai sorting centre at 23 june but haven’t delivered yet

parcel stuck in mumbai sorting office - Comment #3869183 - Image #0

parcel stuck in mumbai sorting office - Comment #3869183 - Image #1

parcel stuck in mumbai sorting office - Comment #3869183 - Image #2

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Address: At Sarari, PO MADHOPUR, Baghra, 848506

The postman of sarari madhopur (848506) area, never been visited or delivered any post consignment to village, they call any person whom consignment belongs to and ask for bribes, if anyone decline they return that consignment.
So it's very worse service against indan post.

My atm was dispatch from manipal karnataka but he returned
Aq[protected]in

+1 photos

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Dec 04, 2019

Updated by RAJGIR PANDIT Since i haven't got any response yet

Dec 24, 2019

Updated by RAJGIR PANDIT You guys are making us fool i haven't received any updates on it

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B

bhargavi 123

from Mumbai, Maharashtra

Dec 3, 2019

SV university has done speed post about transcripts to wes totonto canada,
but speed post tracking says custom hold and awaiting presentation to border
agency since 12 days.kindly solve my problem please.
tracking number is EN[protected]IN

speed post not deliver because we have refused to give bribes - Comment #3598453 - Image #0

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Address: Jalahalli west., Bangalore, Karnataka, 560015

Hello,

A parcel bearing tracking number: rb[protected]sg is stuck at chennai foreign post since 19th of november 2019. Seems that it is not an issue with customs. As the last message seen on the tracking site is chennai foreign post office, item received, and the time stamp is as below
[protected]:54

Requesting to kindly deliver the parcel at the earliest.

Regards,
Watson

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