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India Post Complaints & Reviews

www.indiapost.gov.in

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Updated: Jan 20, 2026

Complaints 9077

Resolved

1509

Unresolved

7568

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Address: Same as permanent, Giridih, Jharkhand, 825106

Hello sir,
I am from giridih district living in jamtara pin code is 825106.in this area the postman is asking money after the delivery and as we refused to give he is saying you will have to come to post office to collect the parcel. He delivered my passport took 100 rs. And now i am supposed to receive my aadhar card, he called me and when i told him about my location, he kept telling lie noone is there and when my family is calling he is saying no there is no any aadhar card and when i told him about that i will complain he told do whatever you want. Please try to file a complaint against him and force him to deliver my things to my home now and later also. Thank you in advance.

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M

madmonkindie

from Surat, Gujarat

Oct 1, 2019

CG[protected]IN - Shipment left Guwahati for Imphal and onwards to Churchandpur. No update on India post website after 18th, september 19. Please assist. Please send me message on [protected]@yahoo.com. Please find out where the shipment is. complaint registered with india post.number [protected]

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Address: New Delhi, Delhi, 110001

Hi
My consignment number ed[protected]in & ed[protected]in has been stuck at canada, toronto-a since 16 sept, 2019. It carries important documentation from the university regarding wes evaluation. No resolution frm the customer support. Its been more than 15 days and no intimation regarding the same.
At least advise on how can we get this cleared.
Its important and needs to reach the destination asap.

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V

Vise Suohumvu

from Bengaluru, Karnataka

Oct 1, 2019

I've booked a parcel from gandhidham to Kohima nagaland, the last update shows despatched at nsh Guwahati on 20th September..after that no more tracking updates..

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Address: Madhi, Surat, Gujarat, 394340

Website: www.indiapost.gov.in

I have booked a money order no[protected] to pin 815318 on[protected] and it is still unpaid, i tried to contact postmaster or any postal depatment person on the division, but failed.

I want to ask the reason for non payment of money order.

Why should a person suffer even if paid 5% charges

Would appreciate if problem resolved

+1 photos

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H

Henna Kedia

from Delhi, Delhi

Oct 2, 2019

My parcel whose tracking number is RU[protected]CN is with Delhi international mail center the local post office. Till now i have not received my parcel and there is no information from there side. Its been a long time i am waiting to receive my parcel, please check and inform me .

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Address: 560066

Hi,
Had ordered a parcel from germany with shipment id cp[protected]de. This is addressed to be delivered to banglore. However there are no updates on the same for last 15 day and the last status shows it's with foreign post office mumbai. No phones are working and no response on them either.
Can anyone help in getting the current status and reasons to delay.

Thanks

+1 photos

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S

sumairshariff

Oct 1, 2019

RC[protected]IN this is my tracking number from Indian post documents sent from Bilaspur are stuck in Mumbai office it needs to reach to Canada asap please update the status

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Address: Madanriting, Apartment, near mizo Baptist church, East Khasi Hills, Meghalaya, 793021

Respected sir/ma'am
My name is a jerome thiek and a parcel with my name has been sent from vartej s. O, gujarat on date 11'sept'19 with speed post to my address i, e shillong, meghalaya with the tracking id=eg[protected]in which i have not yet received as of when this complaint is being written. And tracking services have come to a halt as of date 13 and have not been updated since. The last address of my consignment as per the tracking id says that "the item has been dispatched" from "ahmedabad nsh" on date 13 and has not been updated as of yet (Today's date being 26/9/19)

As the parcel contains something dear to me, i would grateful if you can administer some assistance as to why this is happening and what the situation of my parcel is and where it is located.

Thank you

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A

Akashaaaaa

from Bengaluru, Karnataka

Oct 1, 2019

My parcel is in kolkota post office of customs and no update in it and no number to contact
RP[protected]CN
My tracking number

Contact me [protected]
For any update

product delivery is being delayed and tracking adress is not being updated - Comment #3548552 - Image #0

S

Shayreen Rai

from Noida, Uttar Pradesh

Oct 1, 2019

Hello, my mother and send me a parcel from Gangtok, and when I checked today morning the status was out for delivery but when I checked later it was showing that the parcel was delivered yesterday that is 23/09/2019, but I haven’t received it nor contacted in any sort. Please see into this I have something very important in the parcel!

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Address: Bangalore, Karnataka, 560017

Dear madam/sir,
I am writing to inform you of a delay with my order (Order #[protected]. I placed the order on 24 august 2019 and was assured that i would receive the order on september 10. This is not the case.in addition, i have received no confirmation of a delay nor any other correspondence. I would appreciate if you could provide me with additional details of this case. Kindly get your local parcel number at the foreign post office.

Kindly do the needful.
Tracking number: cy[protected]us

Thank you for your time.

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Address: Kolkata, West Bengal

I have sent a parcel of 350 gms with custom declaration from guwahati to japan on 17. September 2019, this is the speed post number es[protected]in. I have been tracking it but since 19. Sept it's not been updated. The last update says the parcel was send to next office incucb kolkata foreign ems.
After that no update.
The speed post was send to rocktim ramen das, japan from moramee das, guwahati, assam

+1 photos

May 23, 2022

Complaint marked as Resolved

After the complaint i could see the update in India post consignment to Japan & it was delivered within few days .

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Address: Kamrup Metropolitan, Assam

Please note that an amount of rs.3010.00 was deducted from my scss account no. [protected] against cif no[protected] at bongaigaon post office on 30.06.2017 towards payment of income tax. But the said amount was not submitted to income tax deptt. On enquiry, the post master advised me to apply for credit of the said amount to my sb account no.[protected]. I had applied for refund of the amount on october 2016 a d thereafter february 2019. But till today the above mentioned amount is not credited to my sb account.
So, i do hereby request you to look into the matter and to take necessary action to refund the amount in my sb account ount no.[protected].
Thanks.

Yours faithfully.
Prasanna kumar adhikary.
Scss account no. [protected].

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Address: Ramakant Deshmukh Road, Near Ambedkar Hospital, Tagore Nagar, Vikhroli East,, Mumbai City, Maharashtra, 40083

I received a shipment # ea[protected]nl via tagore nagar so post office in mumbai. The postman was aware of the customs amount of rs 1955. I paid him rs 2000 and he claimed that he did not have any change to return.

I had no option either so i requested him for change but he said he couldnot give any either. I had to accept my shipment so had to pay the extra rs 45. Now this is not about the amount. This is about the disgusting attitude which people have. They just want to mooch something of everyone. I already paid 1955 to the govt of india and i totally did not feel the urge to pay any extra.

This is not an acceptable behavior and i would like some action against this.

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No ew[protected]in, after posting on 31.08.2019 addressed to oc jamalpur ps burdwan on 31.08.2019 tried to get track report once every week and today on 25.09.2019. Each time i received no track report. It is showing "not found" my experiece says the report is normally available after one week of posting. And remains available in next 3 weeks. Pl inform the delivery detail

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Dear sir, my name is kalpana kumari behera. I have sent a registered post letter with ad to chandrapur beo with ad but the letter is not reached at destination yet.
The consignment number is: ro[protected]in dated on 07.09.201. Here is near about 30 days yet from the date of posting. The letter is very important to reach the destination. Dear sir please help me to reach the letter at the destination and to return of ad to me. Thanks

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Address: 560071

Website: www.indiapost.gov.in

I had made a crowd sourcing contribution to one of the companies that are trying to do something good on indiegogo. They sent me a gift for being a contributor and helping their effort. My package has been stuck chennai airport sorting office since last 12 days. Can you please request them to process it forward.

My contact details: aggarwal. [protected]@gmail.com

+1 photos

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Hi team,
I see that the document is sent by university from bilaspur and it reached on 6th september 2019 at mumbai sorting office.
I see that the document is still at mumbai sorting office in bagged status since 10th september 2019.
It is very urgent for this document to be delivered to the institution.
Please expedite the dispatch.

Tracking # rc[protected]in.

Regards,
Raj
[protected]

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S

Shamseed Madambi

from Thiruvananthapuram, Kerala

Sep 24, 2019

Postman misbehaved to my wife while handing over the letter by scolding with some unparliamentory words. Ppstman is not ready to wait to open the door without pressing bell on n the wall. Expecting an immediate reply on this

Shamseed Madambi's reply, Sep 16, 2019

Post office - Melmuri
Postman- Safwan
Mob- 9446413730

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Address: Y.KUMAR Nau shakti vihar Meghadharipeta Visakhaptnam andra pradesh 530008, 530008

I send a registered parcel from visakhapatnam. Booking date 06/09/2019 recieved on 12/09/2019.
My consingment no is ca[protected]in
Complaint no is [protected]
I sent some gift items in it one lady wrist watch of worth rs 4150/ and ear rings of worth rs 551/-. Staff person who stole my material from parcel was smart he inserted bad clothes sanitary pads. Its very bad. I have registered complaint online or offline but none of taking any action. I went to post office where my items recieved but no solution given and misbehave with my family members. I want my parcel back and take nacessery action of bad activity otherwise i will go with legal way court. I am government employ. So take into consideration or resposible person have pay hard.

+3 photos

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A

A_Nuvela

Sep 24, 2019

RR[protected]IN. This parcel has not moved ever since The 22nd of August. For some reason I keep getting updates on this parcel on 17track as if something new happened but, no. I want to know why is this happening and what is going to happen in case it got "lost".

registered speed post opened and my items stolen - Comment #3542998 - Image #0

M

Mandipsingh5

from Chandigarh, Chandigarh

Sep 24, 2019

Respected Sir
i m form village bhankharpur Teh. Derabassi Distt. Mohali post code 140201
in my village every month they change postmaster thats why we can not
receive post at time . we are facing this problem more than 6 month

N

Nagaraju Kumba

from Mumbai, Maharashtra

Sep 24, 2019

Sir I am not recieved my debit card because item returned address not loacted how can I get back my speed post. My post office man not reached to my village please resolve my problem and my status tracking the debit card is in ICH Ongole item is dispatched to return my village singaryakonda branch office

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Address: 262311

I have ordered iphone 6s from Facebook the name of the person is dilip prajapati his mobile no is [protected] he was saying i will deliver the mobile in your address he has taken alll the money from me through the Paytm but the delivery person has reached to my area the parscal has not come to me he has taken 14000 from me but the mobile has not been get to me please help me to get all amount of money back to me his paytm no was number[protected] he was saying that i am working in the Indian army from Delhi he has done the fraud with me now he is not pick uping my phone please complain him and provide me support please take a scrict action on this person so by which he can not make fraud to more persons

+3 photos

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U

Upasana Baruah

from Mumbai, Maharashtra

Sep 24, 2019

I've a parcel coming from Pune which is a speed post. According to the rule of speed post by India, it would take 4-5 days to receive. But I haven't receive it till now. The parcel have to receive in Kokrajhar, Assam. It's till in Guwahati NSH for more than 4 days.

S

S SAJI

from Kolkata, West Bengal

Sep 24, 2019

Sir I have sent the parcel through speed post bearing tracking number EW[protected]IN
I have seen the tracking that the parcel has been delivered on 13.09.2019.
The has not yet been delivered till now in the address as mentioned in the parcel
Hence necessary action for delivering parcel may taken

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Address: RZ 421 Indra Market Near New Anaj Mandi najafgarh, New Delhi, Delhi, 110043

Dear sir
I am writing this mail due to the parcel which contains my ATM card those 1 has been dispatched on 17 sep 2019 from SBI (state bank of india) department and the status those i have already checked on your website as well as ATM card too and they shown that they deliver such parcel as expected by 19 SEP. 2019 but till now no one called me regarding the same and didn't get any confirmation on same mail i'd and mobile no Also that time reflect Item Returned No such person in the address . Please do the needful for me and find below useful details of my account because it's a urgency to receive this as immediate. every time facing this problem
Name - Beena Devi
mob. [protected]
Postal Code 110043 Najafgarh

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Address: g-38, second floor, sec 3 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

With all due respect i would like to inform you that a student name mr ajab singh and his docket no: eu[protected]in has been dispatched from imts on 26th august 2019 according to the consignment tracking status and its updated till 31st august with item bagged. And the student has not received the courier after contacting him for courier feedback confirmation. Can you please provide us with information to what has happened to courier. Its important that the courier has been sent and received by mr ajab singh because it contains important papers which he must receive.

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Sep 24, 2019

Updated by IMTS FRONT DESK I would like to complain about a delay in courier of a person named om prakash with docket number eu[protected]in was dispatched on 4th august 2019 in the given address hav elect omprakash lrw hq bty 324 fd regt. C/o 56 apo pin-926324 mob. [protected] (P-4) but yet the student has not received the courier, it contains important documents which he must receive as soon as possible

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Address: Satara, Maharashtra, 415110

Website: www.indiapost.gov.in

My consignment number is EM[protected]IN. It was to be delivered to Hyderabad, and my customer received completely damaged product, even though i packed it real nice with double bubble wrap. What do you do with the consignment???? Pass a bulldozer over it???? How was it damaged to this extent??? Completely disappointed in your service. Had to bear loss of 1400 INR because of you. Worst service ever.

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Address: Bhilwara, Rajasthan, 311001

Parcel have sent from china to bhilwara (Raj.) and received by bhilwara post office on 13th sep. And postman without delivery and without contacted on given mobile no. Has returned and put remark insufficient address.

Still after complaint to all concerned nobody is responding.
1. If parcel came out of india then how returned back in same day.
2. Postman not tried to contact and delivery when i was visited he know to me personaly by name but not contacted on given mobile no.
3. Postman if cannot came to home he must to call on given mobile no.

Its really worst service by indian post and must be take action against this.

+1 photos

Sep 19, 2019

Complaint marked as Resolved

Not yet resolved

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Address: Bangalore Sub Foreign Post Office, 560001

I have ordered some product from aliexpress, i had to order this product as the same product with similar configurations is not available anywhere in india.

I have placed the order on 08/08/2019 and it was dispatched on 10/08/2019. It has reached india on 22nd august and its been almost a month since it is stuck at customs. I have raised a complain with indiapost.gov.in but no useful information is coming out of it.

Tracking no: rp[protected]cn
Complain no:[protected]

+1 photos

Nov 4, 2019

Complaint marked as Resolved

It took 3 months to get the product at destination location.

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