India Post Complaints & Reviews

Sir,
Just before i was trying to track my parcel vide awb cc[protected]sg as below todays tracking status. When i called to india post customer care phone[protected], she replied that your parcel is under delhi custom, i asked to provide the reason why hold this parcel by delhi custom department. She replied no idea and you have to contact custom department when i asked to provide custom department phone no or contact information she said i am transferring the line to my senior manager he will reply your all queries but no one picked up the phone after transferring the line and i was holding the phone line approx half an hour the same has repeated two times. When i tried to filled online complain, i found some error msg pls see below screen shot.
I searched again and found another phone number toll free call centre[protected]For international mails), i tried many times to call this no but no one is picking the phone.

Deputy director general (Pg & qa), dak bhavan, sansad marg, new delhi — 110001. [protected]@gmail.com[protected]Tel),[protected]Fax)
The above no is also found and called but the same thing no one is picking the phone.

Hope you will help out to deliver my parcel asap and improve your system so that no one will face the same problems.
Thanks
Anand
Mobile [protected]

Dear all,

Let me share you our experience of visiting india post-fatasil ambari, fayal ahmed rd, ambari road, fatasil ambari, guwahati, assam 781025, india for the purpose of opening a post office savings account.

The day we first visited the place we asked the officer in charge to provide us forms for the purpose of opening post office savings account which which replied to us that they have no forms are available to them for now. They are waiting forms to come to them from other places. They asked us to come week later. Then we asked them whether forms downloaded from india post website will be ok for account opening to which they replied as to be ok. We returned back to home, downloaded the forms from official website and filled the same as instructed.

Next day we visited the place with our duly filled forms and all the identity and address proof documents. Upon giving the forms to them to our surprise they told us that now passbook in not available with them so account can not be opened by them. They asked us to come next month.

What the hell is going on? We returned home losing our time and efforts.

If they do not have passbook printed nor do they have forms for savings account opening what they are all doing there. All forms can easily be downloaded over internet, these people do not have such awareness, knowledge or any form of basic understanding of the work they are supposed to do. What kind of training and guidelines are provide to them? Even a child can download a form from internet. On what basis they are selected for these govt jobs? Or no basis is required for selection in govt jobs? If the passbooks are not available with them can't them order them before they are exhausted. They should always maintain a buffer for everything so that normal function of the post office does not gets hampered. What the post office head master is doing? Can't they look after what is required in the post office?

We have found them to be typical government employees with similar level of laziness and negligence towards work. Their behaviors are most of the time very rude.

Their phones never work and they won’t do a dime out of their required duties. I think the problem is that these all designations and salaries they get are not performance oriented instead they are based on years of service. The more number of years they have worked, the higher in rank they could get and so on.. Hence when there is no reward based on customer satisfaction or performance of an employee, no one cares about behaving well with fellow users of these government services. And the problem is, they know that they won't get punished. Even if someone manages to lodge a complain, the authority (God knows who is that!) will never tell them to behave properly.

Most of the time shipments reaches the post office but they are kept for many days and delivered after 10-20 days. No shipment reaches within 1/2 days because the postman was too lazy to deliver the parcel and kept it in the post office itself for a few days! These people are so lazy that you can never expect delivery within 1/2 days. Many times people order medicines which are not available nearby markets. When will these guys be little serious about things? Or are they trying to make sure that nobody wastes money on india post and start posting on dtdc etc?

No matter whether you are sending item through speed post or the registered parcel, postman will never call you before the delivery attempt. If you are not at home then you will miss it. The second attempt is sometimes delayed by 3–4 days. Its not the ideal situation.

Seriously, india post have a terrible service.

I am extremely doubtful about the success of indian post payment bank.

The work culture of an organization can’t be changed easily.

It is almost impossible to change the characteristic of a government organization in india because their pay, perks and job is secured.

Today these govt dept. Have become sick and a black hole to shrunk taxpayer’s money.

Post office employees can’t change its behavior because their job is secured.

I would like to see india post succeeding in future.

However, it would not be less than a miracle if that happens.

So with this mail we want to request government of india and all the concerned officials to take appropriate measures to resolving all the above mentioned issues with india post.

From
Ashok sharma
Guwahati, assam
+[protected]

Eh[protected]in no consignment is retested at rohtak so to deliver for pilani pin code on 21/01/2018 after even one week it is not delivered and online tracking shows location at jaipur from previous 12 days i have registered a complaint online no [protected] but there is no progress at all please solve my issue otherwise i have to move toward cunsumer court

Dear everyone,

please note that some spooky/spam calls are coming stating that they are from CONSUMER FORUM and willing to refund your money as the issue has been resolved or the order has been cancelled. Thay will ask your UPI id and send you some notification. Please do not entertain these kind of calls and never clcik on any notificaion. Your hard earned money will be transferred to them instantly. Even if you do not have any UPI id they will ask you to go to google PLAY STORE and install 'Any Desk Remote'. If you do that, they will get access to your mobile/pc/laptop. Please do not install that.
Always remember so many spammers are there to loot your money. Please educate others too.
NOTE: I got the phone frpm a Mobile number :9546***159. If you get any call from this number stating that he is from CONSUMER FORUM to resolve your case, report to police immediately.

Dear sir,
I posted a parcel on 23rdjan 2019 to jaipur from india post office, sadarjung enclave, delhi. I have been tracking it, but its showing bag dispatched to nsh jaipur from 24th january. Its been a very long time now. I was told it will be delivered in next 3 days but more than 10days now. My consignment number is ed[protected]in.
Kindly request the concerned department to look into the matter and let me know the status immediately.

Sir, my father had sent me a very valuable item through speed post from katni, mp. Dated 28/01/18 post number ei[protected]in.
When i received the post today, on 02/02/19, i found the packing distorted and then the item sent was missing in the post.
Its is really shameful that such act has been committed in the reputed national department.
Please take immediate action as soon as possible and enquire about the matter.

I had ordered a product from overseas and it is meant to be connected through indian postal service. And i aint got words to say, when i track the progress, quite shocked, right to the core in fact. Cant believe the fact that it is been going round and round and it has been nearly 2 months since then. Attaching screenshot and just wondering if it would be delivered within this life of mine; as i will be travelling abroad soon and i am totally feeling stupendous when i think about the service. I am posting this on 2 feb 2019.

Sir in early days all letter came to my address, now a very important letter which send by speed post by eden realty solaris returned to them due to wrong pincode 712708 which stated by esplanade post office, which statement is incorrect. Please do necessary steps.
My address which mentioned " soumya bhandari c/o late ajit kumar bhandari village and post garalgacha, district hooghly, garalgacha radhaballav pad, police station chanditala, near surobala vidyamondir, pin 712708.
Tracking number given by them ew[protected]in
Sir previous days and now also all letter which i collect in same address by speed post and what happened now for that pin code is not found i don't understand the issue.
I do given complain to postal department docket nos. Vide [protected] and [protected] and today replied by them the pin code of garalgacha had been changed from 712708 to 712311, but sir i want to inform you that 712311 is the pin code of dankuni post office, i also inform you yesterday already a letter delivered to my pin code 712708 via speed post from lic city branch
So i request you to please take necessary steps and expect a feedback from you

Tracking id# RB[protected]SG.

Parcel from ali express Singapore has been arrived to India Post, Mumbai long back. But whenever I track the same it's showing ''Held by customs for unspecified reason'' since 28th January 2019. Not yet get any call / intimation from either India Post or Customs. But got a Spam call from an unknown person(I have his number) asking for money to release the parcel. He even shared his bank account details with me to send the money. More scary is he has the parcel with him. He sent the picture of the parcel to me on whatsapp.
Please have a look and release and deliver the same asap.
P.s.: picture of the parcel attached which was sent by that person.

I have posted a parcel from baramulla general post office for canada with reference re[protected]in on address of wes canda on 18-jan-2019 which is stuck in delhi international mail centre since 24-jan-2019. And till now no status is updated on website. As i am tracking on daily basis on india post website but status is not getting change.
Date time country location event type mail category next office extra information
24/01/2019 09:04:50 canada delhi international mail centre item bagged air

Rk[protected]in registered post seems delivered when i am tracking through india post website. However i have not received the same.

This post was very important for me. Please help me in tracking the same. Does postman delivered to wrong place or marked as delivered without delivery?

Its about the status of india post. Everyone believe india post is very safe. However not received rk[protected]in my registered post and status shown as delivered.

Please help me to get my registered post document.

I have courier my things from west patel nagar, new delhi via speed post & its been a more than 14 days but my things are not yet delivered, which suppose to be delivered within 7 days & my given address is in the capital, some strict action must take against the workers of post office, for not doing there work properly, because its not been once its been thrice.

Sir / madam',
My fathers account is in shimla panchyat bhawan post office. My father is senior citizen and he visited their four times for pass book entry. But whenever he ask for the entry the gents person always refuses by saying this that printer is out of service and his behaviour is very rude. Today i went their and ask for entry but he gave me the same ans come after 1 hour printer is out of service this is ridiculous. I just want to make a complaint against him that if he don't want work then he don't have right to sit on that post.in india we have millon of educated people those need job.

My consignment item number ef[protected]in, ef[protected]in, ef[protected]in has courier from patna on 21-jan-19 and after receving at palam delhi has stucked at nsh gurgoan when dispatched from palam tmo delhi on 22 jan-19 from 9 days their is no status updated so please confirm current status of my mail. And whether it has been delivered or not. So please look into matter.

Its been 17 days i am waiting for my important document sent from u. S., usps tracking says that it has departed delhi and delhi post office says that it hasn’t arrived yet. My package was sent through usps priority mail international on 14th of january and on 19th of january, the status says that your package is in transit and departed delhi for ahmedabad which is the final destination. I have called delhi foreign post office several times but no help. I had to reschedule my flight one time and i don’t wish to reschedule again. Any help would be appreciated. Tracking number is in subject line. Thank you.

My consignment number is RG[protected]CN. From 12th December 2018 the consignment status is showing as item received in local post office. I went there too many times and they said that the parcel is not with them. It is beyond 1 and half months now I am still contacting the post office but they give the same reason that the parcel is not with them however the tracker shows that the parcel is received in the local post office since 12th of December 2018. They have asked me to raise a complaint which I did but still there is no reply for that complaint as well and I found that India post have closed my complaint without my acknowledgement and providing resolution for non delivery of my parcel.It is very disappointing that Indian post are acting irresponsible about their job and responsibility.

I would deeply appreciate if you could help me in this.

I have not received my speed post yet. On 22nd of jan 2019, the sender communicated that they have sent me a speed post. Today the date is 29th of jan 2019. The post office is merely 3 km from our home. When tried contacting the saravanampatti post office number, the person behaved so rude and told me that the post man has the post but updated as houselocked, which is a false information. Also when i told them i have not received any call from post man (If in case they were unable to find the address, i thought they would call the number mentioned), the person from saravanampatti post office responded in rude manner, that they wont call at all. When i asked for the post man number, so that i can direct him to home, i was informed that he does not have a professional number and they cannot share the personal number. Also i was informed that to come to post office and collect the post at morning 8.
My concerns:
1) house locked is the false information
2) why dont they call to the specified number, so that communication is easier
3) the answers were not polite, they were rude in all possible ways.
4) sharing post man number makes the work simple, why cant they share it when asked
Above all the person hung up the call while talking which is too harsh and rude.
The post office is saravanampatti, and it is near sivanandha mills.

I posted a speed post courier on 24th jan 2019. But it is not reached yet, and my post is not track too. I need it very urgent, so plz kindly resolve my problem,, it already has been 5 days,, plz do as soon as possible, it's very urgent, 2nd time i am getting this type of bad problem. Resolve this please. My tracking number is eo[protected]in.. This conduct very important things. And it must to be arriving on a 31st january.. I asked from the counter but she told me that there is no tracking details available. So lastly i complain

Did not receive my debit card it shows that the product is sent back. They didn't even try a attempt to deliver the product. I need my debit card as soon as possible. They said they will deliver it in a week and it's almost a month.
This is my humble request
My adress:-
Mohan smruti, anjaneya swamy temple street, arekere, bannerghattha road bangalore-560076

This is hemjyoti m here. I had sent a parcel on 16th jan 2019 from imphal h. O.- 795001. I have been tracing the parcel on the indiapost website. On 23rd jan 2019, the parcel is said to have been out for delivery from ie partapur s. O., but it has not reached the addressee till now.

I have also asked my friend to enquire at ie partapur s. O. Unfortunately, the parcel is also not in the post office.

I have file a complaint from the website too, but it's all in vain.

Therefore, i request you to kindly look into the matter at the earliest.

The following are the required details:
Consignment no. - ee[protected]in
Online complaint no. - [protected]