| Address: 641009 |
| Website: Undelivered of consignment |
Dear sir,
This purpose is to inform you that our company smart way india enterprises llp is doing business of direct selling across in india. We are getting regular complaint from our customers that the consignment which we sent to them has not delivered in west side of cochin.
We are giving lot of business to the postal department and we give monthly volume of consignment comes to approximately 1500 and above as business parcel or speed post respectively.
These types of complaints regularly receiving from the customer, we may force to think about the options like private courier, because if we register complaint in postal department, reply has taken long time to receive. This cause the inconvenience to the customer as well as us to receives the calls.
In this juncture, we are requesting to look into the matter and resolve our problem as soon as possible. Request you to give a strict disciplinary action of your employee who will have neglected the duties and responsibilities while working time.
Anticipating your immediate action in this regard,
Best regards,
Madhusudanan edathala
Manager-admin
Smart way india enterprises llp
Saraswathi, 221, ram nagar
Coimbatore -641009.
Mob: [protected]
India Post customer support has been notified about the posted complaint.