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Updated: Feb 25, 2026
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1512
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7570
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India Post reviews & complaints page 25

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C
Chalantika_2023
from Guwahati, Assam
May 27, 2023
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Address: Dum Dum Post Office 1800 11 2011 https://maps.app.goo.gl/dWMgoPR3JVmQAU6c7

I had gone to DumDum Post office to register a parcel from Kolkata to Assam, address for the post office is given below-

Dum Dum Post Office
[protected]
https://maps.app.goo.gl/dWMgoPR3JVmQAU6c7

I had two boxes to be delivered (approximately 11kgs and 8 kgs weight). I was charged Rs. 690 for which I opted Gpay payment. The PO official told me that the payment had failed online but my account showed that the amount was already debited. He told me that I'll receive the money within 2 to3 days and made me pay cash for the parcel.

Today it has been over a week. No payment has been received/no refund has been made. I've the debit details with me and also the receipt of payment says that payment was made in cash.
India Post customer support has been notified about the posted complaint.
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    2
    217805
    May 27, 2023
    Resolved
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    Resolved

    Tracking details not updating and delay in delivery

    My parcel has been dispatched from NEW DELHI RS TMO on[protected] and it should reach me by now but THE TRACKING HAS NOT BEEN UPDATED SINCE THEN. It's been 7 days till then and there's no update on the tracking. Kindly update the tracking details. My tracking consignment no. is CV[protected]IN...
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    A
    Ann Lin Dami
    May 26, 2023
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    I posted a parcel to kerala from Delhi...even after 10 days, it hasn't reached the destination...on tracking, it's showing that, the parcel has been dispatched from RMS tmo Delhi...and there are no further updates... they are not even picking up the call... it's saying that the telephone number is suspended from August...i tried the toll free, and it is also not working...
    India Post customer support has been notified about the posted complaint.
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      S
      sarthakshreya
      May 25, 2023
      Resolved
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      Resolved

      My parcel has been dispatched from NEW DELHI RS TMO on 18th May, 2023 and it should reach me by now but THE TRACKING HAS NOT BEEN UPDATED SINCE THEN. It's been 7 days till then and there's no update on the tracking. Kindly update the tracking details. My tracking consignment no. is ED[protected]IN. Pls solve this problem.
      Jun 1, 2023
      Complaint marked as Resolved 
      India Post customer support has been notified about the posted complaint.
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        M
        manish_j21
        May 24, 2023
        Resolved
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        Resolved

        Consignment no. RM[protected]IN
        Status is showing 'item delivery confirmed' but it is not delivered to the receiver. It has been 3days it showing. I have ordered a parcel through amazon and the seller has sent it through post office from pune, to Pilkhuwa, UP. On 22/05/23 status is updated like 'item delivery confirmed' but I have not received the parcel.
        May 25, 2023
        Complaint marked as Resolved 
        They delivered the parcel today 25 may
        India Post customer support has been notified about the posted complaint.
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          S
          sujitpatro
          May 24, 2023
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          Sbi credit card dispatched on 22 may 2023 via spped post ref no.EV[protected] BUT in the website its showing consignment number is not valid. Enter a valid number and try again.
          India Post customer support has been notified about the posted complaint.
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            N
            NelsonSingh
            May 23, 2023
            Resolved
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            Resolved

            My parcel has been dispatched from NEW DELHI RS TMO on 17th May but Tracking details has not been updated since 6 days .Kindly update the tracking details. my consignment no is EV[protected]IN
            May 24, 2023
            Complaint marked as Resolved 
            After following up they have updated today early morning .
            India Post customer support has been notified about the posted complaint.
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              B
              Bapanbhaumik
              May 22, 2023
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              Address: 721651

              I have a parcel which track ID is EL[protected]IN. Which received at khargapur RMS on 20.05.2023. After that no further progress is going on. So please reply me where is my item.
              India Post customer support has been notified about the posted complaint.
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                S
                Sandeep.8936
                May 19, 2023
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                Hello sir/mam,
                My consignment has not been delivered nor been returned to me.
                Article Id. EW[protected]IN
                And also I am not getting any further updates on my consignment status.
                Kindly look into the matter.
                India Post customer support has been notified about the posted complaint.
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                  S
                  Shirin_multani
                  from Navsari, Gujarat
                  May 18, 2023
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                  I went to the post office to track my package, and they told me that the parcel has left India. But when I am tracking online it doesn't show any information that the parcel has left India. The parcel contains very important educational documents and needs to be delivered to the correct office in the USA. I am attaching a screenshot of tracking for more information. Please help me to find proper information about my parcel as India post is not helping in a proper way. Thank you.
                  India Post customer support has been notified about the posted complaint.
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                    M
                    malibsnl
                    May 18, 2023
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                    Address: T P Mills road, rajapalayam

                    I have received an anonymous message from [protected] as " dear india post payment bank user . your account has been blocked today. please update your pan card. click here the link https://9fui.short.gy/ippb-epan.
                    After I have clicked the link and give pan no. an amount of Rs. 16600/was debited my ippb acct. xxxxxxxx3335 on[protected]:36:45(upi ref no.[protected].
                    please recover the above amount as early as possible and credited to my acct. pl help me sir.
                    India Post customer support has been notified about the posted complaint.
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                      R
                      Royaam
                      May 17, 2023
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                      Consignment number EK[protected]IN was booked on 9/5/233 from Bannerghatta road post office Bangalore. Destination is Mumbai.
                      In tracking it shows last update on 11/5/23. After that no updates on tracking site. I registered complaint on Indiapost online forum but no result.
                      Today 16/5/23, in tracking site still showing last update on 11/5/23.
                      Where is my parcel at moment? When it will be delivered?
                      I use indiapost for past 3 years for my small business. Never face this kind of situation before. It is effecting my small business.
                      Please deliver my parcel as soon as possible.
                      India Post customer support has been notified about the posted complaint.
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                        A
                        AashuS
                        from Delhi, Delhi
                        May 16, 2023
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                        Address: Delhi

                        CT[protected]IN
                        The tracking status of my package shows that the item delivery has been confirmed. But I have never got the package. The package was not even handed over to the guards. There was a phone number of recipient provided on the label & yet nobody received a call.
                        India Post customer support has been notified about the posted complaint.
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                          M
                          Meera Christopher
                          May 16, 2023
                          Resolved
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                          Resolved

                          My parcel with tracking ID CL[protected]IN was sent on 26/April 2023 from Thiruvananthapuram

                          The parcel was received at MUMBAI FOREIGN POST OFFICE, and "Item Bagged" since 06 May 2023. No update as of today (16 May 2023)

                          Please send the package to the destination address
                          May 18, 2023
                          Complaint marked as Resolved 
                          India Post customer support has been notified about the posted complaint.
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                            R
                            Ritika2
                            May 16, 2023
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                            UI[protected]IN
                            My aadhaar card was not delivered by postman to my house, when my aadhaar card was in Habra SO then I contacted post office and they told me that postman will come to my house and give me the card. I want to complain that why my card isn't delivered to my home, I want to know the reason.Please deliver my adhar card to my address.
                            India Post customer support has been notified about the posted complaint.
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                              B
                              BhaskarChauhan
                              from Pune, Maharashtra
                              May 16, 2023
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                              India Post ITEM ON HOLD ADRESSE ABSENT(package not delivered)

                              Address: Katraj, Pune

                              I had couriered a package through speed post on 10/05/2023 and today is 16/05/2023 and now it's status says "Item Onhold Addressee Absent-Intimation Served". I had clearly mentioned address
                              "Flat no I 603, Amber Heights, Near Panvelkar Green City, Morivali, B Cabin Road, Ambernath East Dist Thane Maharashtra Pin Code - 421501" . Kindly help me deliver this package....
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                              S
                              Srianth83
                              from Bengaluru, Karnataka
                              May 16, 2023
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                              Hi,

                              My SBI debit card is stuck at Mangaluru NSH for sometime and I don't see any further updates from there. Please send it to my Home Bank Branch. SBI PBB Branch, Koramangala.

                              Name : Srinath
                              Tracking Id :- AQ[protected]IN

                              Thanks,
                              Srinath
                              India Post customer support has been notified about the posted complaint.
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                                K
                                KiranBobby
                                from Hyderabad, Andhra Pradesh
                                May 15, 2023
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                                Address: MUMBAI FOREIGN POST OFFICE

                                My parcel with tracking no CK[protected]GB has been sent to customs at Mumbai foreign post and it has been with them for FOUR DAYS, I see no movement or action taken yet. It is taking a long time and I seek your help in this regard.

                                It's been more than a week and I still see the same status on the website and no one responded to any of the calls[protected] Foreign post office Mumbai). also contacted the customs office and we haven't received a proper response as well. THIS IS REALLY ANNOYING.

                                I have also contacted the India Post on Twitter and there is no response as well

                                Please do me the needful.
                                India Post customer support has been notified about the posted complaint.
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                                  N
                                  nikhilgaur
                                  from Gurugram, Haryana
                                  May 13, 2023
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                                  Address: Post Office, Vatika, Gurugram, Haryana 122004

                                  There was a parcel for me from USA with all the dues clear. The postman (Sunil) called me and asked for ₹1350 as custom charges. I asked him for a receipt of the same. He denied and said there is no process of issuing receipt and then cut the call. Next day I visited post office and I was informed that my parcel is sent back.

                                  Now I am unable to trace my parcel and my money is totally wasted as the parcel/order was prepaid.
                                  India Post customer support has been notified about the posted complaint.
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                                    P
                                    Pramod.Gm
                                    May 13, 2023
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                                    No update about parcel since last 4 days

                                    My parcel - SC[protected]IN - is showing dispatched since 9th May 2023. Since then there has been no update, where is my parcel, when will it be delivered?

                                    Please resolve immediately....
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