| Address: Hyderabad, Andhra Pradesh, 500004 |
| Website: www.indiapost.gov.in |
This complaint must be seen by all type of people. Because this complaint against inhumane, negligent worst staff which can go to any extend. Because government of india paying them salaries.
You work or sleep. Nobody to take against you. Then why you worry about your work?
You simply relax, you do all negligence. You do all business crime. You cause inconvenience to the customers. Still department is paying you huge and huge salary. Then this type of issues can occur.
But this issue i am complaining here is actually a crime in business world. If same type of negligence and behaviour would have been done in mnc companies, employees get direct termination.
Here nothing. Do know all departments are sleeping. Nobody to check even after having one of the biggest department in asia. Indian postal department unable to grow and sitting back. Only reason is negligent staff. Government should really privatize this sector. Then it will automatically grow plus it can also get option to hire another lakh of people with growth in business and utilization of services.
Let us come to the point.
I regularly sent parcels, if no service is available with reputed companies like fedex, aramex etc. I often send using india speedpost.
Although i face lot of issues sending parcels using india post. Still to reach people in remote places i use it. Whereas if i have parcels of fedex, gati etc i can just log a pickup on computer and they can come and pickup. That much simple.
So i take time. I pack the parcel very well keeping in view of the postal department requirement. After having sent many parcels since years. I packed well. That too smallest parcel which hold your belt.
Packed in small carton box. Then packed well with brown tape. Left space for sticker or stamp. Follow everything.
But when i visit khairtabad head post office in hyderabad city. At early hours on 15th nov, 2017 and no customer available at this big post office. I went to mult purpose counter where they take parcels.
Clear was sitting and enjoying on his mobile phone. I showed him parcel very politely and he said i cannot take this. I told him. I sent regularly what's the issue?
He says i cannot take. I ask for reason, he repeatedly saying not take. So i immediately inform to the higher level officer (Lazy sitting), she too not responding properly. Believe me no reason to refuse this small parcel which you can hold in your palm.
I was called inside and they are just and just eager for their negligence. I spoke with old person employee he too asking me. I can go, if they refuse to take.
I told them it is just a belt. If you want you can scan it. Now they are asking me to remove and show it. I immediately said, no problem you can remove tape and pack it.
They are not interested at all. I even warned them i will take this matter with higher staff. I do not tolerate negligence. They are saying i can do anything.
I asked for post master in office. They are not saying anything. Just refusing. I asked the post of the lazy sitting in office. She doing time pass and negligently says sweeper. Even though look like senior employee but cannot tell the word sweeper as well.
Then few other employees came to office after their time is over. Normally they do not come to office on time and nobody to check. All staff telling in favor of each other. I even showed the staff recently i got parcels from post office itself in same condition, just 2 days back, that too from indian capital new delhi. And also showing them parcels photos available in my phone that i sent earlier.
This staff not interested in anything. They just want me to go out. So that they can relax and enjoy illegal salaries.
Enough is enough here in government postal department.
This criminals actually defaming our nation and also sinking the business of own department because of which they are living. This type of staff really very danger for the nation. It does not matter if they count in thousands. We are a nation of 1.3 billions. Together we can eradicate all this and make a good nation.
Now everybody is taking lite in india thinking postal department like that only. Nobody can do anything. But, we are forgetting, we got all powers as customer. As citizen of this nation. If single rape case in new delhi can change the face of the city. Why cannot we can change this negligence and set example.
Go and check private sector like it sector, bpo, mnc etc, where extremely talented employees even after working as super fast robots, they can get terminated any time.
They have to go to work 24/7 anytime. Even grayeyard shifts at 2 am in the night or 5 am. No fixed timing. Believe me as per my experience i am telling this. If you keep one american bpo staff and one government employee like post office. And ask them to compete the simple work on computer. A single person of it industry can perform the work of 15 employees of what postal department do.
With lot of tension. Lot of hard work. No job security. No permanent jobs. They are doing excel and if same type of staff is being recruited for government department like post office. Total face of postal department can change like we can it industry in bangalore.
On that day i was in hurry to take school kid so getting late. Otherwise i would have taken the live case with indian media, tv media.
I will continue my fight to complaint against this staff and contact concern government sector to terminate this staff.
Extremely negligent staff like a waste we throw in dust bin. What is the use of this kind of employees
And why government is helpless to pay them huge salaries.
When people are working in private sector for salary ten times lower then what government is paying postal department.
They are business criminals as well as eating illegal money by not working and relaxing.
If anyone have strong example please attach and forward.
All the information given in this is completely true and by common indian. You can get complete proof of this as well.
India Post customer support has been notified about the posted complaint.
dear sir
i have still not recd the above mentioned parcel. Please help me . its very important
Thanks