Dear Team,
I shipped 5 international shipments on 11-Aug-2023 through India Post, they were booked at Jaipur GPO, and processed the same day from Jaipur, they reached Delhi on 12-Aug-2023 and as per the tracking they have dispatched from Delhi Rs TMO and the next office is New Delhi Foreign Post Office, usually after this update it shows received at customs and when they dispatched from India it shows item bagged, but none of these shipment shows this information means that after 8 days they even not processed the shipment, all these 5 shipments are URGENT shipment, and the value of these shipments is around 22500 and I have paid 2239 Rs. to the post office for the shipment charges if these shipment not delivered on the time it can ruin my business, kindly please help me and deliver these shipment asap, and update the tracking information on the portal also, because the buyer can file a claim of not delivery even if the shipment will deliver but the tracking does not show delivery information, so please help me
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Thanks
India Post customer support has been notified about the posted complaint.