I sent a document by Speed Post consignment number EO[protected]IN on 27 June from Bhubaneswar to Amsterdam. I was told that the courier will take 'three to four days'. On 3 July I filed Complaint Number [protected] as online tracking showed that it was bagged at Kolkata on 29 June. As on 9 July, the online tracking and the complaint position are only updated till 29 June. The packet containing documents for my son's admission has still not been delivered. I have followed up in every forum including ADG International Mail, New Delhi. I have also tweeted to India Post. There is a trail of emails, and the online complaint status as of 20:00 on 9 July 2015 is attached as a pdf. I had requested that in case the packet is lost, I may be kindly informed so that I can resend it. The poor and negligent response has been only repeating the status as of 29 June.
Having chosen Speed Post, because of its reliability I am regretting the decision. The apathy is appalling to say the least.
Under such a situation, I chose to send the documents again through another agency.
I would therefore request that India Speed post is directed to refund the money I have paid to them, 2. the money I spent on sending the courier again 3. the cost of STD ISD telephone calls for following up and to check if it had been delivered and 4. A lump sum for harassment, irresponsible conduct by a service and causing insurmountable tension. The total amount for this is Rs.10, 000. I will be happy to provide any further information and evidence in support of my complaint, grievance and claim thereof.
8 June 2017 : Mera naam Sachin Garg hai or main Mustafabad, Distt. Yamuna Nagar ka rehne wala hoon... mujhe apna ek DD new delhi bhejna tha... jaise hi main window k paas pahuncha to dekha k pehle se wahan 20-25 log mojud they... or ander baitha ladka AJAY mobile pe whatsapp chala raha hai or kabhi video game khel raha hai... phir uth k phone pe baat krte huye post office ki roof per chala gya... line bahar wait kr rahi thi... dusre jo post office master hain unhone 11:00 bje khildki band kr di or kehne lage k side ho jao sabhi... 2 ghante wait ki... or thodi der baad light chali gayi... na hi inke invertors charge hain or na hi generator mein oil... or mujhe aaj hi jaruri speed post karna tha DD nahi to mujhe 500/- extra late fees deni pdegi... unhone mere saath misbehave bhi kiya...jab inko kaam karna hi nahi aata to inki posting aisi jagah ki jaaye jahan pe public dealing kam se kam ho... Mustafabad jaisi city mein ye kachhuye nahi chalenge... sarkaari chair milne pe ye to DC ho jaate hain... agar is complaint per koi action nahi liya gya to yahi complaint CM or PM dono ko forward kar di jayegi...
Sachin Garg
[protected]
Mustafabad (Yamuna Nagar)
133103