India Post Complaints & Reviews

I have send three Cargo from Amsterdam to Hyderabad through TNT Post , I have recieved two Cargo boxes but one I have still not recieved even after 3 months.

The status on website shows lying at customs from 4th Jan 2010 on TNT post website. The tracking number for consignment is cc[protected]nl

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Website to Track.
https://tracktrace.tntpostpakketservice.nl/Search/SingleShipment.aspx
Detail page of shipment Data



Shipment Parcels Sender Addressee
Product: Not assigned CC[protected]NL20091228 CC[protected]NL
Barcode: CC[protected]NL 0 000000
Number of parcels: 1 0000ZZ
Customer reference:
COD: EUR 0.00
Insured: EUR 0.00
Status: Shipment at customs



Shipment In collection In sorting In distribution Delivered
Parcel 1: CC[protected]NL
Sequence number:
Size (lxwxh):
Weight (gr.):
Volume:
1
9999x9999x9999
13820
326761

28.12.2009: Parcel sorted at sorting centre 30.12.2009: Parcel sent to country of destination 04.01.2010: Parcel received in country of destination 04.01.2010: Parcel at customs in country of destination



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Indian Postal Service has a system of tracking speed-posts. It can be done by the following ways;

1) Online with the tracker available on the web-site
2) via sms
3) by calling speed post office.

All three systems are a complete failure. The online tracker fails as the server is always unresponsive. the customer has to keep waiting for hours but there is no respite. On trying the sms service, we are requested to sms our speed post number to a code, but messages sent to the no so provided 55352 are always undelivered.

lastly, the phone lines for the delhi speed post office are always busy, the speed post officer has a designated mobile number, [protected] which is always out-of-coverage area. After several attempts, if someone does pick up the phone, the refuse to help siting server problems and are extremely rude and dismissive.

the entire exercise of having a tracking system is defeated as the customer is left without information, and is extremely frustrated with the delays and lax attitude.

I wish the Indian Postal Service, being the prime postal service of this country brings efficiency in its operations. Adopting technology is one thing but failing to make it work is really unacceptable . The behavior of staff is appalling . The service has a standard which is disgraceful.

Respected sir
i have sent my documents to Philadelphia USA via regestered post with acknowledgement receipt no. AIR-RL A 9896 on 25th march 2010.
Its been 25 days over and my documenta have not been reached.
If my documents doesnot reach there , i will not be able to apply for medical universities there in USA
Kindly tell me the status reporet of my letter as early as possible on my email id.
Thank you
Gautam

Dear Sir,
My Maneoarder emo number is[protected]. The maniorder I took date 29/03/2010 the Post office Nayapura kota to Delhi. I had 2100 rupees at paying in post office nayapura kota. it has not received that yet there, so please sir kindely help me…

Regarding
P.S. Negi
Plot no-1 Kamla Udhyan
Bundi Road Kota (raj.)
Mo. No.- [protected]

Delhi address
Balwant singh negi
RZG-281 , rajnagar part-2
Gali no.-6 palam colony new delhi
110077

A home study package ( containing Educational CDs and Manuals- Ref.No.CJ[protected]US) was mailed to me 2 months ago from California,USA. It was detained by O/O Postmaster General (foreign mails)- Mumbai- for two weeks and by Postal Appraising Department, for another two weeks. All the documents were submitted and the package was released, however the local Post office in Himayatnagar has detained the package and is asking for a ransom money of Rs.11,360 to release it.

I am a student and need this study material, how can I afford to pay Rs.11,360 to the local post officials while the whole package is only worth Rs.1000? I wonder what are they charging me for? I assume that the parcel has been severely damaged and torn apart by the post officials already.

Note: All the letters and receipts are available in my possession.

Dear Sir or Madam,

I am the undersigned, Jyoti Desai. Would like to informed you that my father & mother Mr. Thakorbhai Naik & Mrs. Nirupama T. Naik had a MIS A/c in Borivali West Post Office bearing MIS Saving A/c No. 256839 & 256840.

As they both were pass away on 20.10.07 & 05.08.2005 & I am the only daughter & legal hired, have completed all the formalities with post office & submitted my papers on 5.11.09 but paper were returned me on 10.12.09 saying that nominee name is written but not properly signed by A/C holder. I agree for that. For that postmaster & post agent both are that much responsible.

I requested them ke on the basis of last claim can’t you approve this but they didn’t agree & told me to fill up death claim form so again after completing all necessary formality resubmitted on 9.1.10 but till date my claim is not settled.

I personally visited to the Borivali post office thrice but once the concern person Mr. Mahadik was not available as gone on leave so no one to answer. The second time he told us to send in 2-3 days time & finally when I call on 2nd feb. he told I have forwarded today to Borivali head office, now we don’t know the how much time they take. I called Borivali head office on 9.2.2010 & spoke to mrs. Kaur on tel no. 28678814 & she say within one week work is to be done but
15 days pass then also nothing done so again call then I came to know that my paper sent to divisional office at smata nagar, kandivali (e), so i call samta nagar post office & spoke with Ms. Parachi, she inform me within 15days your work will be done & u get “DO” but till feb. end nothing came so on march 3rd I personally visited samta nagar post office & meet prachi & mr. oza & again they ensure me ke within 15 days work will be done, I have put up the paper to Mr. Kadam & as soon as he will sanction paper u will get “DO’. I am waiting for the same but it pass again 15 days & nothing came so I again call & spoke with prachi so she said not your paper will go GPO & from there u get DO. Every time when I call they give some & other excuses & finally we came to know that paper are still lying with them only so again on 9.4.10 I & my husband went to meet mr. oza & ms. Prachi & they told us that we are typing your letter only & today after taking approval of Mr. Kadam we will proceed further. After almost 15 days passes so today again I call Mr. Oza but with regret I have to say till date nothing has done & they are giving same statement.

We are fed up & very much disturbed the time taken in the procedure. Why we customer have to suffer so much inspite of investing such a hard money with post office.

We hope you will keep our trust and do the needful.


Thanking You,

Yours faithfully,


Jyoti A. Desai

Hi,
A legal letter has been sent vide registered post dated 27.01.2010 via India Post with register number 1592 From Chandanagar to Vizag Tagarapuvalasa, there is no means to track these deliveries and acknowledgement due is till date not received. As these are legal paper which have not reached in time we are liable to pay the party the damages incurred. Pls. sort this out asap

Sir/Madam

Myself Gaurav Sidhu, resident of F-24/7 Sector-3 Rohini Delhi 110085. I had applied for some of the Government jobs, of which applications and call letters are sent and received by using "India Post".

The last exam I applied for was of "The South Indian Bank", of which written examination was on 11 April 2010. The call letter for same was dispatched by the bank on 8 April 2010 by India Post's premium service "Speed Post". The letter was thrown today i.e. 13 April 2010 at my residence by the Post Master of our Area. None of the family member was neither asked to receive mail or asked for signature on receiving Speed Post mail.

I request you to please take some corrective and strict actions against the faulty staff of India Post in over area. Its not been the first time with me but the limit has been crossed now. I have mailed the same to http://www.consumercomplaints.in.

Details:-

Call letter mailed by Speed Post :- 08/04/2010
Examination Date :- 11/04/2010
Call Letter received :- 13/04/2010 (that too without intimation or signature to/of any person at home)
Posted To/ From :- Rani Jhansi Road New Delhi-110055 to Sector- 3 Rohini Delhi-110085

Please check the attachments for the supporting documents.


Regards

Gaurav Sidhu

Sir ,

Adityapuram pin code 312622 post office officer is not attanding any work after 2:00PM and telling that come bebore 1:30PM and locked the post office at 2:00PM for lunch and after lunch is at 2:30PM he remains unavailable from post office.

Regards,

A PACKET CONTAINING RC BOOK , INSURANCE AND NOC OF HERO HONDA GLAMOUR MOTOR CYCLE REG.NO.KL01AJ3284 WAS DESPATCHED TO RTO SHEIK SARAI,NEW DELHI BY RTO TRIVANDRUM THROUGH GPO ,TRIVANDRUM(KERALA) UNDER SPEED POST NO.EE[protected]IN DATED 24/08/2009 . THE SAID PACKET WAS NEITHER DELIVERED TO RTO SHEIK SARAI NOR RECEIVED BACK BY RTO, TRIVANDRUM. IT IS REQUESTED TO VERIFY THESPEED POST AND INTIMATE DELIVERY DETAILS.

Dear Sirs,
I am a resident of Seawoods Estates (NRI Complex) at Nerul since 2002. Since then I have been receiving postal articles after 40-60 days from the date of posting from Delhi and even Mumbai!! There is not even a single article which I received in time! Bank PIN codes reach me after 60 days, magazines like Business Today reach me 40-60 days from the Franking date, letters from my 75 year old ailing mother in Kerala reach me after 50-70 days!!. Marketing offers, CC Bills etc. reach me after the due dates, wedding Invitations reach after the wedding dates!!

I met the Postmaster at Nerul post office many a times in the past in vain!. Please see attached scanned images which are self explanatory. The magazines were delivered to me after 42-60 days and the letter from the Bank after 45 days! (I missed the due date which was 31st March 2010)

Unable to bear the delays any longer I had to cancel all the subscriptions!. But what can I do with the regular letters, PIN mailers etc.?

This service needs to be improved. The residents of the most prestigeous complex in Mumbai can't any longer bear with the extremely poor service of the Postal dept.

Order for book placed on Chandamama India Limited, Channai with full payment in advance not yet received after about four months. It is learnt that the Book despatched through Registered Post Vide No. RP B 2963 on 20th March, 2010 from Thiruvanmiyur Post Office (Chennai) to Renukoot in Sonebhadra District (UP). Want to know whereabout of the parcel.

Dear Sir,
Today I have sent a Speed Post to Mumbai at RS Bilaspur (Railway Station)

I have got recit of speed post in which you can not see any thing what they have printed
how I can read that given adress respected person written correct or not. because the ribbon of printer was fully damaged.
I am sending it to you, please see the attached file with this mail and arrange to maintain properly

Thanking you sir
Shekhar Kumar Chakraborty
Bilaspur

Dear Sir,
I am writing due to a non parcel delivery from India to Portugal. The receipt reference number is EW[protected]IN. I sent is over 4 weeks ago and was sent thru air mail the lady in the counter told me it will be in Portugal in 2 weeks, it's been over 5 weeks and still no parcel delivered. Can you help me try to find where and what I must do to receive this parcel which I paid 1640 ruppya.
Thank you for your time and attention.
Best Regards,
Pedro Claudino

I despatched 3 application forms in separate envelopes for Delhi subordinate services selection Board for the post of lab technician ON DATE 13/01/2010 AT 11.08 AM FOR THIS ,Speed post number are following
SP ED[protected]IN
SP ED[protected]IN
SP ED[protected]IN
Post office name from where latters despatched- New Delhi GPO -110001 , Goal Dak khana, new delhi
Place of delivery of letter- Secretary, DSSSB, Karkardooma, New Delhi-110032
The last date of application was 15 january 2010 but my latters not delivered at time. when i confirmed from DSSSB office about refusal of my letters, theytold me that post office delivered letters to DSSSB office on 18th january. now I am very sad . because this was my last chance to apply for the post because after thics i am over age for this post. now what i can do. my application form had returned to me . in this process of applying application i spent 2000 Rupees also i am over aged now for future advertisement for such post.so I request you to please provide me compensation of Rs 2 lakh .please help me. now i am in depression.
from
radha deshraj
[protected]

I had sent a speed post parcel No: EU[protected]IN on 19 March 2010 from Sahibabad - 201005 to Mr Sheo Balak Pandit, Shri Ayurvedic Pharmacy P.O. Katrisarai (Gaya) - 805105, Bihar. But by 3rd April 2010 the parcel has not yet reached desitnation post office and so addressee has not yet received it.
Earlier I had also sent a speed post letter No: EU[protected]IN from the same P.O. and to same person and this letter, too, has not yet reached destination post office by this 3rd April 2010.
I've been asked by Mr Umesh singh, postal assistant in Katrisarai S.O. that staff of Kiul and Gaya RMS are demanding service charge from bulk mail senders for sorting and forwarding mails of Katrisarai. Mails of Katrisarai is detained for collecting service charge.

A speed post document (EW[protected]IN) was posted on 22nd March 2010 for delivery at my address by LIC, which till date has not been delivered to me although India Post web site is showing the satus as delivered on[protected]. On equiry at local post office at Lake Town, they could not give proper response.

speed post no ED[protected]IN DATED 11.02.2010
NOT RECEIVED TILL DATE
MAHINDER PAL SINGH
[protected]
[protected]

I needed my transcripts to be sent to Canada. Panjab univerisity sent the transcripts by registered post to Canada but Canada hasn't received it. I need to track the package to find when it was delivered to Canada or was it lost on the way. The registration number is RR[protected]in.

Sarbjot Kaur

Dear sir
this is to inform that important documents were sent through registerd post bearing no RLA--2259 from hyderabad on[protected]
to kozhikode .but till now i have not received it .
the details of my address is given below

R,'RAJESHWARRAO
ROYAL COURT BUILDING 3
IB ACE SPRING APARTMENT
CHALIL ROAD MANKAVE 673017
CALICUT KERALA