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Updated: Aug 25, 2026
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India Post reviews & complaints page 52

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S
Shashank Shanbhag
Jan 11, 2023
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Website: www.indiapoat.gov.in

I have ordered wrist watch from china on 28th December 22 & when I am tracking the order it says the parcel is on hold with customs (AWAITING PRESENTATION TO BORDER AGENCY/S) attached is the screenshot

Please release the parcel and deliver it to me.

Regards
Shashank Shanbhag
India Post customer support has been notified about the posted complaint.
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    A
    AnkSngh
    Jan 11, 2023
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    I am not able to locate the status of my article and the information regarding delivery.Kindly revert with possible solution regarding the same with tracking number EF[protected]IN
    India Post customer support has been notified about the posted complaint.
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      K
      [email protected]
      Jan 11, 2023
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      Address: P20 A CIT ROAD SCHEME XM KOLKATA 700010

      Sir,

      This is my Consignment Number EF[protected]IN, which was stuck at Kolkata NSH since 8th jan and no updates are available after that. It contains my academic documents which needs to be presented on 14 jan for joining purpose. Kindly look into it

      Regards,
      Amit.
      India Post customer support has been notified about the posted complaint.
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        S
        Sameer214
        Jan 10, 2023
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        I have a parcel letter ems from poland to india item arrived at india recevied in delhi and come to mumbai forigen customs since 24 of dec my tracking is
        EE[protected]PL sender name Mr konard mady please help me this parcel i have urget i have been waiting since long if any customs charges i have to pay i will pay for that also contact me on my no [protected] status is showing retain by border agency for u please please help me
        India Post customer support has been notified about the posted complaint.
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          A
          aswathy ranjith
          Jan 10, 2023
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          Resolved

          Hi,
          When inquired, we understood that the package is in the sorting section of the destination country. But since then we are not able to see any update on the website. Consignment number is ET[protected]IN.
          Apr 22, 2025
          Complaint marked as Resolved 
          website updated.. thanks
          India Post customer support has been notified about the posted complaint.
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            S
            Ssanchit
            Jan 10, 2023
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            Website: India post

            Hey india post it has been 3 days since my parcel was dispatched but it's not updating tracking . My tracking I'd is (JA[protected]IN). Please help as I have some valuable material in this
            India Post customer support has been notified about the posted complaint.
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              G
              gan_90
              Jan 9, 2023
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              Hello
              My package says it departed Mumbai and is in transit to the destination. However, Its been stuck on that messaging since Dec 30th 2022.

              It contains some official bank documents required for some account purpose and is highly important and confidential.

              Kindly please look into this request and I will also provide the tracking number upon request
              India Post customer support has been notified about the posted complaint.
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                M
                Monikabt
                Jan 9, 2023
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                The status as of 09/01/2023
                16:59:49. The tracking status shows that the item delivery has been confirmed. But the we never got the package. The package was not even handed over to me or anyone. There was a phone number provided on the label & yet nobody dialled a single call. We have inquired in the surrounding buildings as well & nobody has reported receiving the package. Im worrying about the items.

                Eu[protected]in
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                  H
                  harshu1392
                  from Pune, Maharashtra
                  Jan 9, 2023
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                  Hi Team,

                  We have done multiple parcels and 1 speed post but all are not updated since last 2 days . Below are tracking numbers:
                  EU[protected]IN
                  CU[protected]IN
                  CU[protected]IN
                  CU[protected]IN
                  CU[protected]IN
                  CU[protected]IN
                  CU[protected]IN
                  India Post customer support has been notified about the posted complaint.
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                    H
                    Hri Saha
                    from Kolkata, West Bengal
                    Jan 9, 2023
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                    My parcel has been stuck at KOLKATA AP TMO since 5th jan
                    my consignment number is EW[protected]IN
                    India Post customer support has been notified about the posted complaint.
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                      S
                      SankalpPlaha
                      from Indore, Madhya Pradesh
                      Jan 8, 2023
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                      No one is replying. When will i get mu package.
                      Usps is saying once the parcel left the contry they cant do anything
                      Please India post help me find my parcel
                      It is a usps international priority mail
                      Which takes 7 to 10 days to deliver
                      Its been 18 days still my mail is not delivered yet
                      And usps website says it departed mumbai on 30th dec 22
                      India post website saying item is in ney york at 25th dec 22
                      After that no update on tracking
                      Please help me
                      Tracking number CH[protected]US
                      India post is saying they have not recieved my parcel yet and saying to ask usps to register complain for this parcel
                      Where is my package
                      It is priority international mail
                      Which take 7 to 10 days to deliver
                      Its been 18 days and my parcel is not delivered yet
                      Register a complain for my parcel i paid 100 $ for priority mail
                      Find my parcel and deliver it asap
                      India Post customer support has been notified about the posted complaint.
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                        S
                        SankalpPlaha
                        from Indore, Madhya Pradesh
                        Jan 8, 2023
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                        Hi my usps package tracking CH[protected]US is stuck in Mumbai from 30th December. Please help me find my package and deliver it asap. It was supposed to be delivered on 31st December. Because its a priority mail. No one is helping’s or replying. I paid 100 usd for priority mail to usps
                        India Post customer support has been notified about the posted complaint.
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                          B
                          boseavi
                          Jan 6, 2023
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                          The status as of 05/01/2023 15:02:59. The tracking status shows that the item delivery has been confirmed. But the recipient never got the package. The package was not even handed over to me or anyone of my family members. There was a phone number of recipient provided on the label & yet nobody dialled a single call. We have inquired in the surrounding buildings as well & nobody has reported receiving the package. Im worrying about the items.
                          India Post customer support has been notified about the posted complaint.
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                            S
                            Super Sandeep Saini
                            from Kaithal, Haryana
                            Jan 6, 2023
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                            Address: Kaithal

                            I Applied a Pan card Online on Date 14/12/2022 and Pan card has been dispatched by respected department through speed post no. JN[protected]IN ON 15-Dec-2022 but i don't received till. I inquires related to speed post in post office they said the speed post already dispatched on 20-Dec-2022. But they don't inform me or even don't call me i will collect from agent or shop they left speed post.
                            And i asked nearby shop regarding speed post but they said they don't received.
                            This is the 2nd Incident happened with me related speed post from Indian post office.
                            India Post customer support has been notified about the posted complaint.
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                              C
                              ChristinaMay
                              from Bengaluru, Karnataka
                              Jan 5, 2023
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                              Address: https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx
                              Website: www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx

                              My parcel that was sent on 26th Dec 2022 is stuck in Kolkata RMS Mails TMO and there is no update in the consignment tracker. The last status was "Item Dispatched" Office : Kolkata RMS Mails TMO

                              Today is the 5th Jan 2023 and I have not received my parcel yet.
                              Consignment no. is ES[protected]IN
                              India Post customer support has been notified about the posted complaint.
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                                R
                                Ritesh Yerallu
                                from Mumbai, Maharashtra
                                Jan 4, 2023
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                                India Post — my usps item departed delhi airport but not delivered to mumbai

                                Tracking Number: UC[protected]US

                                International Transit -Departed
                                DELHI, INDIA
                                December 6, 2022, 10:35 pm
                                India Post customer support has been notified about the posted complaint.
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                                  K
                                  kachin
                                  from Gurugram, Haryana
                                  Jan 4, 2023
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                                  Hi. My India Post tracking number is CH[protected]IN. My parcel was dispatched from New Delhi RS TMO on 22nd Dec 2022 and the tracking is still not updated. It has been more than 10 days. Please solve this problem since i am waiting for this for a very important event.
                                  India Post customer support has been notified about the posted complaint.
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                                    A
                                    aswathy ranjith
                                    Jan 3, 2023
                                    Resolved
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                                    Resolved

                                    I have sent a parcel from Chennai to Poland on 16th December 2022. After the "Item bagged" update in the CHENNAI EMS SPEED POST CENTRE, there is no information regarding the package. Its been 18 days.
                                    Consignment number is ET[protected]IN.
                                    Apr 22, 2025
                                    Complaint marked as Resolved 
                                    Website updated and parcel received. Thanks
                                    India Post customer support has been notified about the posted complaint.
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                                      P
                                      pulke22
                                      from Mumbai, Maharashtra
                                      Jan 3, 2023
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                                      Address: B-303, Shine Square, Newale Vasti, Chikhali, Chinchwad, Pune 411062
                                      Website: www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx

                                      Article No: JN[protected]IN
                                      Showing status as delivered since yesterday but not yet received the post.
                                      India Post customer support has been notified about the posted complaint.
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                                        B
                                        Banti Mehta
                                        from New Delhi, Delhi
                                        Jan 3, 2023
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                                        Sir i booked a parcel from Dadabari P.O in kota rajsathan with consignment number - CR[protected]IN on 19/12/2022 but the last update was Item dispatched from Kolkata RMS Mail TMO on 22th morning and no updates after that.
                                        I would like to know what is the current and status and when the item will be delivered SIR I'm very disturbed with Indian post and sir I'm getting valid reason from help line no.
                                        India Post customer support has been notified about the posted complaint.
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