Two parcels were received by KOL AP TMO on March 3rd, 2022. It has now been over 5 business days and the parcels continues to remain with them instead of being in transit to its destination country- Canada. This is extremely disappointing as we pay a considerable sum of money to have it expedited and shipped. If India Post is unable to provide the service, then they should certainly not charge for it.
I am not sure what the hold-up is in Kolkata, considering that it's a major postal service hub. Another parcel sent through Chennai, utilizing the same speed post service was received and delivered in Canada in exactly one week.
India Post customer support has been notified about the posted complaint.