Submit a Complaint
Claimed

India Post Complaints & Reviews

www.indiapost.gov.in
1
Updated: Dec 5, 2025
Complaints 9031
Resolved
1507
Unresolved
7524
So far, so good. India Post is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope India Post will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to India Post

Having problems with India Post?

File a complaint and get it resolved by India Post customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
India Post

India Post reviews & complaints page 84

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kajori Bondyopadhyay
from KOLKATA, West Bengal
Jan 11, 2022
Report
Copy

Address: Kolkata

My parcel with number RX[protected]DE has been in Kolkata customs since 27/12/21. On 4/01/21 I recieved an update that it has been retained by border agency/ security for you. They're literally just makeup items and it's not the first time that I'm ordering from this company like this. This is so concerning and frustrating because no one would even speak to me about the problem and help me out. Please look into it and help me out.
+1 photos
India Post customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Cheemi
    from Baikunthpur, Chhattisgarh
    Jan 11, 2022
    Resolved
    Report
    Copy
    Resolved

    My parcel was booked at SPP Bilaspur Industrial Estate SO on 07/01/2022 for pincode 497335. It is showing to be dispatched at Baikunthpur SO to BO since 10/01/2022. The status has not changed. It is a registered parcel and very important. The consignment number is EC[protected]IN. Please update the status and let me know when it will be delivered.Please Deliver it fast.
    +1 photos
    Jan 13, 2022
    Complaint marked as Resolved 
    parcel was deliver to my home after getting complaining.
    India Post customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bhanu@001
      Jan 11, 2022
      Report
      Copy

      My consignment no EU[protected]IN.I delivered it from Kanpur on 4jan 2022.but it didn't reach its destination yet.the last location is shown on 8 Jan 2022 at air lgbi ap tmo.it will neither updated nor reach its destination kindly
      Take action as soon as possible.
      +3 photos
      India Post customer support has been notified about the posted complaint.
      Jan 11, 2022
      Updated by Bhanu@001       Kindly give updates as soon as possible

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ajit Srinivasan
        from Pune, Maharashtra
        Jan 11, 2022
        Report
        Copy

        Speed Post Not Delivered due to Insufficient Address

        Address: Pune

        I have been residing at the current address for over 20 years and never had a problem with receiving post/mails before.

        My PVC Aadhar Copy (and my wife's) was received yesterday at the Aundh Post Office in Pune and returned the same day to the Pune NSH. The reason given was "INSUFFICIENT ADDRESS".

        Many important documents such as Passport have been delivered at this address in the past, so it's difficult to understand...
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        Amy McNeely
        Jan 11, 2022
        Report
        Copy

        Hello,
        My shipment ID EM[protected]IN was updated on[protected] to IGI TMO NEW DELHI (send receptacle abroad) otb. It has not been updated since then. It is January 11. My item was shipped on[protected]. Can you please help update and expedite shipping? Thank you for your assistance!
        India Post customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Deepak004829
          Jan 10, 2022
          Report
          Copy

          Hello my name is Deepak singh
          Passport V6251901 has been dispatched on 05/01/2022 via Speed Post Tracking Number PP[protected]IN. -PassportSP

          From yesterday am keep on tracking, i have not received a single call from post man, but now it's showing that
          Not delivered insufficient address,

          Please it's an very urgent document kindly return as soon as possible

          Address #55 Bhagath enclave, opp to reva University, kattigenahalli, Bengaluru pin:560064 karnataka, india
          India Post customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Z
            Zotea Zonunsanga
            Jan 10, 2022
            Jun 15, 2023
            This thread was updated on Jun 15, 2023
            Report
            Copy

            My items which is suppose to reach USA has been stuck at IGI TMO New Delhi since 23. December. 2021. It's status is Send Receptacle Abroad (Otb). Since this is urgently needed to reach its destination please help me resolve my problem. Consignment Number:
            EE[protected]IN
            EE[protected]IN
            EE[protected]IN
            India Post customer support has been notified about the posted complaint.
            Jan 10, 2022
            Updated by Zotea Zonunsanga             My items which is suppose to reach USA has been stuck at IGI TMO New Delhi since 23. December. 2021. It's status is Send Receptacle Abroad (Otb). Since this is urgently needed to reach its destination please help me resolve my problem. Consignment Number:
            EE[protected]IN
            EE[protected]IN
            EE[protected]IN
            View replies
            Hello, how long does an international package typically stay In TMO/Obt status at IGI? It's been sitting there since 23/1/22 with no status change? If you can do something about this, the tracking # is RU[protected]IN. Thank you, W. Swenson
            Reply
            My consignment CR[protected]IN is stuck in igi tmo New Delhi since 24th feb .
            Plz send me as soon as possible.
            As it is urgent .
            It's a request.
            Reply
            My parcel is stucked at IGI TMO New Delhi from[protected] pls send it to Canada as soon as possible

            Items stuck at IGI TMO NEW DELHI - Comment #4109693 - Image #0
            Reply
            Helpful
            3 other people found this review helpful
            3 found this helpful
            3 Comments
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              saikat1208
              from Durgapur, West Bengal
              Jan 10, 2022
              Report
              Copy

              Consignment number EH[protected]IN stucked at Kolkata RMS Mails TMO for 2-3 days then dispatched to KOLKATA PH and return back to Kolkata RMS Mails TMO again. The same item is to be delivered to Bagchi Jamsherpur (PIN-741122). So it actually should not take more than a day or so. The consignment have very important document of mine. Please look into it.
              India Post customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                Ishans329
                from Nawanshahr, Punjab
                Jan 10, 2022
                Report
                Copy

                Hi,
                I'm suppose to receive article from India to Canada. The article is coming through a registered post with tracking number RP[protected]IN. It was summitted to India post on 16th December 2021 and last update on the tracking in on 18th December 2021 with status send receptacle abroad (otb).
                Please help!!
                +1 photos
                India Post customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  biplab.project
                  from Bengaluru, Karnataka
                  Jan 9, 2022
                  Report
                  Copy

                  CW[protected]IN consignment despatched on 28th Dec 2021 from Siliguri, 30th Dec 2021 it reached Kolkata. The destination is Bangalore. But no update after 30th Dec 2021. Today is 9th Jan 2022.
                  India Post customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    E
                    Eswara Ramana
                    Jan 9, 2022
                    Report
                    Copy

                    Internation parcel booked on 24.12.2021 with tracking id: ED[protected]IN.
                    It's more than 15 days, it has not been delivered.
                    Requested to resolve at the earliest
                    India Post customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Cheemi
                      from Baikunthpur, Chhattisgarh
                      Jan 9, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      India Speed Post Parcel stuck at Bilaspur RS TMO

                      My parcel was booked at SPP Bilaspur Industrial Estate SO on 07/01/2022 for pincode 497335. It is showing to be dispatched at Bilaspur RS TMO since 07/01/2022. The status has not changed. It is a registered parcel and very important. The consignment number is EC[protected]IN. Please update the status and let me know when it will be delivered....
                      Helpful
                      5 other people found this review helpful
                      5 found this helpful
                      Write a comment
                      Report
                      Copy
                      L
                      Leena Khedkar
                      Jan 8, 2022
                      Report
                      Copy

                      I have booked international air parcel to USA from Maharashtra. CM[protected]IN
                      (International Air Parcel) has been booked on 29/11/2021 15:04:17.
                      But same is yet not delivered after lapse of 1snd half month. Status shows that it is at Igi tmobDelhi for more than 15 days. Please expedite the same contains important documents.
                      M no [protected]
                      India Post customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        0
                        07-Bharathvaj -07
                        Jan 8, 2022
                        Report
                        Copy

                        My post is stuck in RS TMO New Delhi from 6.1.22. Consignment number RD[protected]IN. Please take action on this.
                        India Post customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bamundi
                          Jan 8, 2022
                          May 12, 2025
                          This thread was updated on May 12, 2025
                          Report
                          Copy

                          Address: Vill-Bamundi, P. O. - Bamundi, P. S. -Sualkuchi, Dist - Kamrup State - Assam, pi. -781103

                          Sir, I have sent a parcel through the speed post from Guwahati GPO on 04/01/2022 and the consignment number is ES[protected]IN.
                          I have written the right address and pin code over the packet. But somehow, the pin code has been entered into the computer wrongly at the counter.
                          The right destination pin code of my parcel is 700001 and it has been entered as 700002. But the pin code 700002 is not correct. It should be 700001.
                          So, I kindly request you to change the wrong pin code and enter the right one (700001) so that my parcel reaches at its right destination.
                          India Post customer support has been notified about the posted complaint.
                          View replies
                          I am writing to inform you about a mistake in the PIN code for my Speed Post article (Article No. EN[protected]IN). The address on the article is correct, but the PIN code was mistakenly written as 401102 instead of the correct 401107.

                          I kindly request you to ensure the proper routing of the article to the correct PIN code so that it reaches the intended destination without delay. Please assist in making the necessary correction at the earliest.
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vasant Kaner
                            Jan 8, 2022
                            Report
                            Copy

                            Dear Sir

                            We have Send some Documents to my Client vide Docket No:EG[protected]IN on Dated 22.11.2021 but unfortunately till Today it has not been delivered kindly cooperate and delivered the same if you need any help kindly called me on [protected]
                            India Post customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              lvn1970
                              Jan 8, 2022
                              Report
                              Copy

                              I have contacted many times toll free number of Indian post to get a support on tracking of my consignment-EL[protected]IN which shows as “Send receptacle abroad (Otb)” at New Delhi IGI Airport Terminal since Dec 15. And, it seems to be stuck there for ever since then. When I tried to contact customer support, unfortunately I m not getting connected to them any time during last 4 weeks of time (between Dec 15 and today). This consignment is my university transcript which originally sent from Mahatma Gandhi University, Kottayam, Kerala on Dec 07, 2021 for my higher education admission at University over here. So help me to track and deliver my consignment ASAP. Regarding, this I had filled the compliant too at Indian Post online portal (Complaint Number - [protected]) but no any response on that also.
                              India Post customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Adim sharma
                                from Hoshiarpur, Punjab
                                Jan 7, 2022
                                Report
                                Copy

                                EP[protected]IN
                                It's showing same status from last 10 days
                                There is no movement
                                How long will it take to deliver?
                                +1 photos
                                India Post customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  anilaggarwal00
                                  Jan 7, 2022
                                  Report
                                  Copy

                                  Consignment Tracking no EQ[protected]IN is not delivered to the address though the status is delivered. It was RC for my car which is really important to me. Please find the lost post.
                                  India Post customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Narpat Sangwa
                                    from Nagaur, Rajasthan
                                    Jan 7, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Speed post not reached at destination and online tracking is not updated

                                    I have booked at a speed post the consignment no. ER[protected]IN at Nagaur H.O. dated 31/12/2021. It should be reached To
                                    The Director,
                                    Indian Institute of Management, Sirmaur
                                    Rampur Ghat Road,
                                    Paonta Sahib, District- Sirmaur
                                    Himachal Pradesh – 173025
                                    But the consignment is not reached at destination yet. The online tracking is not working and it is last updated on 04/01/2022. The last status is...
                                    Helpful
                                    8 other people found this review helpful
                                    8 found this helpful
                                    3 Comments
                                    Report
                                    Copy

                                    Related businesses

                                    On-Dot Couriers & Cargo
                                    1
                                    (718)
                                    TRF.co.in
                                    3.4
                                    (3)
                                    Forun Express Courier & Cargo
                                    1.3
                                    (4)