India Post — chennai customs (fgn air complex) retention reason : retained by customs for unspecified reason

My shipment was held by chennai customs
And when we track it. It says chennai customs (Fgn air complex) retention reason : retained by customs for unspecified reason

Shipment is from netherlands and not sure why it is heldup by custom
And why the reason is not specified.

Please help...
As we need the shipment and has been eagerly waiting but it keeps on delaying due to public holidays. And after all these delay again it get heldup by custom.

Tracking number ea[protected]nl
Contact number [protected] and [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
India Post customer support has been notified about the posted complaint.
Complaint comments 

Comments

I send a parcel with india post on date 6m95 October 2019
EA[protected]IN its my tracking id of speed post here is showing item delivered but item receiver not get the item and post office of mau not accepting any call
Not giving the item to receivver
I also rais a complaint but not resolved any complaint

A1ebctv2's reply, Oct 29, 2019
05 October 2019 dispatch date
Consignment number: RE[protected]SE, It is there in DIMC. Could you please help how to get it.

HAUL number: 19XW-3EPC-3N01-S.

Thanks & Regards,
Venkatesh
The parcel was booked from Chandigarh to Port Blairt on 11 Oct 19 vide EP[protected]IN. It reached NSH Kolkata Airport on 13th . After that there is no update till today.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Post
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    8952
    Pending
    0
    Resolved
    1495
    India Post Phone
    +91 77 1223 3400
    +91 61 2222 5051
    India Post Address
    Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
    View all India Post contact information